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Embassy Suites by Hilton Orlando International Drive Jamaican Court
Ranked #106 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed January 26, 2014

Checked in early, told they would lock up bags. Came back 6 hours later and bags still out by the check in desk. Anyone could have walked away with them. Room safe did not work. Had to change rooms to get a working one.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques B, Front Office Manager at Embassy Suites by Hilton Orlando International Drive Jamaican Court, responded to this reviewResponded February 2, 2014

I apologize for the shortcomings during your visit. I assure you that this is not indicative to our hotel or brand. I have shared your concerns and feedback with our team for further review and corrective action. Again, we appreciate the feedback and would love to hear any additional comments or suggestions that would make your experience more comfortable. Please feel free to send us a note and we look forward to hearing from you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,748)
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1,066 - 1,072 of 1,748 reviews

Reviewed January 25, 2014

Embassy Suite's complimentary breakfast puts their hotel above the rest. When you need something from the front desk they are attentive to and quickly respond to your needs. They are definitely at the top of the list when I stay in Orlando. :)

  • Stayed: January 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with Embassy Suites Hotels
Thank Kenya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2014

This was not my first stay at this Embassy Suites, but will probably be the last. The staff was great and really on top of their game - except housekeeping. I suspect they just need more housekeepers, but my room didn't get serviced until the evening and the poor lady looked tired and overworked. The rooms need a complete makeover - not just new paint and carpet this time. There are so many layers of paint now the door hinges to the bedrooms and bath rooms don't swing freely any more. The room had a strong scent of room freshener - probably because of mold (a problem typical of older Florida hotels, I've found). The area around the hotel is also looking a bit rundown also - saw lots of law enforcement activity in the area... With so many new properties being built in Orlando, there are better choices than the "old standbys".

Stayed: January 2014, traveled on business
Thank ProfCoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques B, Front Office Manager at Embassy Suites by Hilton Orlando International Drive Jamaican Court, responded to this reviewResponded February 8, 2014

We value your review as an avid traveler and appreciate your business with us. We're sorry to hear that your accommodations did not meet your expectations and have shared your comments with our teams. We are planning a renovation of the building and hope to have it completed by the end of this year.

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Reviewed January 23, 2014

We loved the hotel - we felt we were on a cruise ship - we woke up and went downstairs for a great big breakfast! The room was very roomy and they were great about sending me an extra blanket when I called for one. My family loved the hotel and we will definitely stay there again! Great service too!

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2014

This Hotel was pretty good - the rooms seemed old and the fitness center was the pits! The food was very good and the staff was friendly and nice based on my encounters. The hotel has 8 floors and there were only 2 treadmills of which one was broken, one elliptical, a stationary bike, weight rack and small total body weight room.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Veronica M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

The hotel is very nice. Complementary evening drinks, great breakfast buffet and free parking. The staff is very friendly and accommodating. Bring a sweater and sox - they keep it cold in the entire hotel!

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Lj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacques B, Front Office Manager at Embassy Suites by Hilton Orlando International Drive Jamaican Court, responded to this reviewResponded February 8, 2014

Thank you so much for your review. I am truly glad you enjoyed your stay. We hope that you will visit us again when you come to Orlando.

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Reviewed January 17, 2014

Great location to visit Universal with free shuttle service. Staff friendly and helpful. Manager's reception provides a variety of drinks and snacks. Breakfast was very good. No restaurant on site but adjacent to many popular chains.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank 683marthav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Orlando International Drive Jamaican Court

Address: 8250 Jamaican Ct, Orlando, FL 32819-9313
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Business Hotel in Orlando
#108 Romantic Hotel in Orlando
#125 Family Hotel in Orlando
Price Range: $123 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando International Drive Jamaican Court 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
Welcome to the Embassy Suites Orlando - International Drive/Jamaican Court hotel, steps from International Drive shopping and dining, and near world-famous theme parks. We're less than two miles from Orange County Convention Center, and 20 minutes from Orlando International Airport (MCO). Take the I-Ride Trolley to the convention center or the complimentary shuttle to Universal Orlando(R) Resort, SeaWorld(R) Orlando and Aquatica™, SeaWorld's Waterpark. This hotel near International Drive is an all-suite hotel providing convenient access to local attractions. Stretch out in a spacious two-room suite on the sofa bed in the living area or in the private bedroom. Keep drinks and snacks cool in the refrigerator. This Embassy Suites Orlando International Drive hotel offers a free cooked-to-order breakfast each morning, and beverages and light snacks at the complimentary Evening Reception*. Unwind after a convention center meeting, a day at the theme parks, or shopping along International Drive. Take in the beauty of our open-air atrium by the indoor waterfalls. Host your function at the Embassy Suites Orlando - International Drive/Jamaican Court hotel. Our Executive Boardroom provides meeting space near the convention center and Orlando businesses. Relax in our outdoor pool, exercise in our modern fitness center, and enjoy complimentary WiFi. * Service of alcohol subject to state and local laws. Must be of legal drinking age. Highlights All-suite hotel near International Drive and Orange County Convention Center Complimentary scheduled theme park transportation to Universal Orlando(R) Resort, SeaWorld(R) Orlando, Wet 'n Wild(R), & Aquatica™, SeaWorld's Waterpark International Drive hotel steps from shopping, dining, and entertainment Complimentary cooked-to-order breakfast and Evening Reception* Complimentary WiFi, outdoor pool, and modern fitness center Perfect Orlando event venue for business meetings, weddings, & more for up to 300 guests What to do around here Our Embassy Suites Orlando International Drive/Jamaican Court hotel is a proud Universal Orlando(R) Partner Hotel providing complimentary scheduled transportation to Universal Orlando(R) Resort, a complimentary cooked-to-order breakfast, and a complimentary Evening Reception*. Drive less than 8 miles to visit Walt Disney World(R) Resort, including: Magic Kingdom(R) Park, Epcot(R), Disney's Animal Kingdom(R) Theme Park, and Disney's Hollywood Studios(R). Discover exciting shopping, dining and entertainment steps from our International Drive hotel. In addition, ride the I-Ride Trolley along International Drive, which stops at Orlando's famous outlet malls and the Orange County Convention Center. Other notable attractions include the Mall at Millenia, The Holy Land Experience, and the Amway Arena. ... more   less 
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Also Known As:
Embassy Suites Hotel Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Embassy Suite Orlando Jamaican Court

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