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“This Hotel was Horrible!!!”

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Days Inn Orlando Downtown
Ranked #305 of 339 Hotels in Orlando
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485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
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Eustis, Florida
Level 6 Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 23, 2013

we had a king size bed, on the first floor,nice quiet place, depending of course what time off year you visit orlando fl.you have wendys,burger king across the street.pizza place next door open til about 2 or 3 in the morning.there is a pub/grill inside the hotel, show your room key get 10% off. prices are great,food is good,

Room Tip: booked on priceline 39.00 a night was there from the 3rd-11th
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DRAGON05702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe C, Manager at Days Inn Orlando Downtown, responded to this review, June 30, 2013
Thank you for your review and we look forward to your return real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayrshire, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 10, 2013

We looked for something cheap on Booking.com simply because we were going to Universal for a couple of days and couldn't be bothered driving up from St Pete Beach both days. We've done this before in Orlando and found a couple of decent places, both of which were cheaper than this rat hole.

The hotel (more a bargain bin motel made of plywood) is right next to the I4 which is both good and bad - great location in terms of proximity to Universal, terrible location from the point of view of noise from the interstate and the state of the area it's in. Absolutely horrible.

We arrived and the guy on duty (a caricature of a man by the name of Jose) informed us they didn't have a booking under our name. He then told us WE would have to call booking.com in the UK from our mobile phone to sort it out. He had 'a ton of work to do back here' so was either unable or unwilling to help.

This turned out to be an absolute pantomime as while we were on the phone to booking.com, the same person phoned directly to Jose The Caricature to sort it out and kept us on hold!

Eventually the booking was faxed over to Jose, and he began processing our booking. He asked for our debit card 'because it would make things a whole lot quicker'... We assumed this was to confirm our booking, or to take an imprint of the card in case we did a runner and we'd be able to settle up in cash at the end of our stay - which has been the norm every other time we'd used booking.com. But no, he took our payment from the debit card without telling us he was going to do so. It wasn't an issue, there was money in the account, but we had intended to use our cash for the trip and he did not have our authorisation to debit our account.

Anyway, we got a key for the room and took our things up there. Here's what was wrong wi the room:

- First off, it was all in darkness - it was a scary enough neighbourhood without entering a dark room without having a clue where the light switch was.

- Second, it absolutely stank of damp/mould.

-Third, the toilet and sink were both very dirty.

- fourth, the fridge was rusty inside

- fifth, the curtains hardly covered the windows, which looked out on the parking lot, so you were in danger of being gawped at by the local pervert while wandering around in various states of undress.

- sixth, the window and wall to the outside was made of balsa wood and single glazing. You could hear EVERYTHING. Including the various noisy drunks who returned to the hotel at early o'clock, singing at the top of their lungs. It was as if they were standing at the end of your bed!

- seventh, the mighty Jose had told us we'd need security to come and make our safe work... So,we asked if he could send up the security man to do the honours. After half an hour, and a phonecall back to The Caricature, the security man arrived to ask what the problem was with our safe... There wasn't one! We'd just been told we'd need the safe programmed. Misinformation and, given it was 11pm, we just wanted to get to bed; instead we had to wait for security, which was frankly an unnecessary pain in the backside.

Incidentally, we took all our valuables with us during the day because we felt the car was a safer place for them at the Universal car park than in the hotel room.... Just the vibe we got from the place.

We made our escape as soon as we could after our two night stay, and ventured back to the depths of Hell (our room) only when we really had to... We even went for dinner soaking wet after Universal because we preferred that prospect to returning to the room for a change of clothes.

Now, we have discovered rather than charging around $125 for our stay, we've been charged £125!! Whichever way you look at it, this is NOT what we signed up for.

If I can offer you any advice, avoid this place as you would the Plague... Or you might just end up catching it.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikerichardson1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysmidtowndowntown, Manager at Days Inn Orlando Downtown, responded to this review, April 17, 2013
We are very sorry for the inconvenience you experienced during your stay at our property. We want to thank you for bringing these items to our attention so that we can address each issue with our staff and take the corrective action to avoid another guest experiencing the same thing in the future. We hope that you will give us another opportuntity to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Orlando Downtown

Property: Days Inn Orlando Downtown
Address: 3300 S Orange Blossom Trl, Orlando, FL 32839-8968
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #305 of 339 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Orlando Downtown 2*
Number of rooms: 97
Official Description (provided by the hotel):
Close to Downtown Orlando, The Amway Arena, Universal Studios and Florida Citrus BowlEnjoy a sunny stay at our centrally located Days Inn Orlando Downtown hotel, just 10 minutes from downtown Orlando. Located off Interstate 4, our Orlando, FL, hotel is close to popular area attractions like Walt Disney World and SeaWorld Orlando. Start your morning off on the bright side with free continental breakfast, and read your free USA Today to stay updated on the news. Swim in the outdoor pool to feel energized or splash around the kiddie pool with your family. Connect to free Wi-Fi Internet access from the comfort of your hotel room, which also features a refrigerator. Our Orlando, FL, hotel offers free large-vehicle parking, 24-hour front desk service, guest laundry facilities and air conditioning. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult at our pet-friendly hotel. LOCAL ATTRACTIONS: Shop at The Mall at Millennia,The Florida Mall or learn the history of the most famous ill-fated cruise ship in the world at Titanic The Experience. Catch big-name concerts and other entertainment at the Amway Center, just three miles away. Spend a fun-filled day with your whole family at SeaWorld Orlando or Universal Studios Orlando, both 10 miles away. A visit to Orlando would not be complete without the trip to Walt Disney World, 20 miles away in Lake Buena Vista. If you are an angler, there are a number of lakes in the area, including Clear Lake,Lake Holden and Lake Eloa. Orlando International Airport is conveniently located 20 minutes away. DINING OPTIONS: Enjoy American classics at Cecil's Texas Style BBQ or Charley's Steak House. Grab lunch at Olv Cafe, or try Greek food at Gyros Andalouss. Local restaurants near our Orlando, FL, hotel include All American Cafe, Lido's Italian Restaurant and Numero Uno Cuban Restaurant. BUSINESS AND EVENT FACILITIES: We offer copy and fax service at our hotel in Orlando. ... more   less 
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Also Known As:
Days Inn Orlando Midtown Hotel Orlando

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