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“Excellent location - friendly staff”

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Courtyard Orlando International Drive/Convention Center
Ranked #161 of 339 Hotels in Orlando
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent location - friendly staff”
Reviewed February 27, 2014

We stayed here on a trip to Florida with our children last week. We asked for adjoining rooms which we got and worked perfectly. The hotel room was clean and had everything we needed, and the hotel facilities were very good.

The only thing that that stops this from being an excellent is that the rooms were not being cleaned until after 4pm on a couple of days. After running around Disney all day after the kids you just need to go back and chill for a while.

I would certainly recommend it for anyone, the location is superb and the parking is easy.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank runnerbean1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nirmal H, General Manager at Courtyard Orlando International Drive/Convention Center, responded to this review, March 3, 2014
Thank you for staying with us and taking the time to post a review. We appreciate your comments. You are correct in stating that our location is very central and convenient for attractions, restaurants and shopping. We regret that your room was serviced after 4pm and this can be arranged to a time for your convenience.
We hope to see you again when you visit Orlando next.
best regards
Nirmal Hans,
General Manager.
nirmal.hans@marriott.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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458 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (101)
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English first
Durham, United Kingdom
Level 6 Contributor
160 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed February 17, 2014

My husband and I have just returned from an 11 night stay at this hotel and could not have enjoyed ourselves more. The hotel itself is set back a little from I Drive which makes it seem so peaceful. Having seen tips from previous guests we emailed in advance to request a quiet room and were on the third floor and although we were towards the rear of the hotel we were allocated a room overlooking the courtyard as opposed to the freeway which runs to the rear of the hotel and is very busy!

The room was spacious and very comfortable we both slept soundly each evening, there was plenty of space in the wardrobe and housekeeping was great the room was always ready when we returned. All the staff with one exception could not have been more helpful and were always there with a cheery welcome whenever we came through the door. The only negative person was on duty in the restaurant area one evening when we returned we were tired and fancied getting a pizza to take back to the room, when we asked this particular young lady just said 'I don't think we have any ' I think on gauging our reaction she reluctantly said 'Do you want me to check?' which seemed an obvious question and she should not have needed to ask! Anyway she was correct but she didn't offer anything else just said no we don't have any when she returned. We quickly solved this by popping over the road to Cici's Pizza for a takeaway. There was a small problem on the evening of the Superbowl when the Fox feed to the bedrooms went down just before it was due to start, my husband always likes to watch in the room. However the hotel had an alternate feed available in the bar and let everyone know when the room feed was fixed so couldn't fault them for that, I believe my husband said they were putting some food on for those watching when he left to come back to the room

This hotel is in an ideal location on I Drive within easy walking distance of lots of restaurants but also on the trolley route for anyone who cannot walk far, one of our favourites was the Brick House Tavern and Tap which was only a couple of stops away but a very easy walk for us, will be reviewing it once I've finished this one!! The hotel gladly agreed that we could keep the room a little later on our final day which was a great help allowing us to play golf at Pirates Cove (very good and well maintained) and enjoy a ribeye special at the Brick. We really enjoyed the Brews & BBQ at SeaWorld (especially Alan Jackson on the evening of our first full day (thank you Willie Nelson for cancelling as I never thought I'd get the chance to see Alan Jackson live being from the UK!) we also got to see the Mardi Gras parade at Universal (and grab a load of beads) and also took in the B Street Springsteen Tribute Band at Hard Rock Orlando who were good (although nowhere as good as the real thing!!)

Weather was on the whole good although the first couple of days whilst very warm were quite grey with early morning fog which we have not come across in the past, the next few days were really hot reaching a high of 85 degrees, although we did notice when it then dropped to mid 60's for a couple of days but it soon warmed up again. We used both the I ride trolley and the Lynx bus system to travel around including to Disney and the Florida Mall and found both very easy indeed. Pointe Orlando was as usual very busy with the Conference crowd and many of the places were often closed for private parties because of this.

As some have said the gym is small with only 3 pieces of equipment which is fine if its just the two of you using it, we did find that we could run outside every day if heading South up I Drive there were no major roads to cross for at least half a mile just the entrance roads to hotels. There is a lot of development happening on the north side of the road at present so will be interested to see just what's there when we return again.

We would be very happy to return to this hotel in the future, although having checked prices on our return we have spotted a couple of possibilities that may work out cheaper so may try one of those to compare but if not would love to return if we could get the right price!!

Room Tip: Ask for a courtyard view if you don't want to overlook the busy road to the rear of the hotel
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrpc35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nirmal H, General Manager at Courtyard Orlando International Drive/Convention Center, responded to this review, February 19, 2014
Thank you for your review and we are glad that your visit from the UK was a great experience. From reading the review we can see that you certainly took advantage of the hotel's central location by visiting SeaWorld, Universal's Citywalk, local restaurants and miniature golf which are within walking distance or a short ride away. We regret the experience in the Bistro and will address the issue. We have hosted many visitors from the UK and South America and feel that our service, product and location is ideal for anyone visting Orlando for the first time or a returning visit.
Sincerely.
Nirmal Hans
General Manager
nirmal.hans@marriott.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 16, 2014 via mobile

Wonderful location. we always stay here , rooms are large, be sure to ask for a courtyard view , free internet also a small refrig and coffee maker in the room!
Very clean hotel.....Staff is friendly and want to please you. Be sure
to ask for special pillows as most rooms have feather ones!

Stayed February 2014, traveled as a couple
Helpful?
Thank Arlingto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nirmal H, General Manager at Courtyard Orlando International Drive/Convention Center, responded to this review, February 19, 2014
We are so glad that you chose us for your Valentine Weekend and that we were able to make it special for you. Thank you for the wonderful comments. Hope to see you again soon when you celebrate your next occasion in Orlando.
Nirmal Hans
General Manager
nirmal.hans@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brasileia, AC
Level 6 Contributor
334 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed February 12, 2014

Very typical Marriott Courtyard -- Clean, Comfortable, friendly staff, good service, great location, nice rooms, descent WiFi.

There really is not much to say about this property because it as is described on the Marriott web site, and exactly as you'd expect from a Courtyard. Simply put, stay there if you're looking for a place in that neighborhood -- you will get exactly the Marriott quality you expect.

Room Tip: Stay on opposite side of the main, busy street. Too loud.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nirmal H, General Manager at Courtyard Orlando International Drive/Convention Center, responded to this review, February 19, 2014
Thank you for your review, we appreciate your comments stating that we provide what Marriott is known for, good quality product and service. We are glad you enjoyed your visit to Orlando and hope to see you next time you visit Orlando.
Nirmal Hans
General Manager
nirmal.hans@marriott.com
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Pinellas Park, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2014

The room was one of the cleanest I have ever stayed in! Newly remodeled, very modern with a large work desk and LCD tv, the beds were very soft and comfortable, and the rooms have a small balcony with a few chairs (perfect for smokers) but the back building balconies are overlooking the interstate so it does get noisy (unless youlike it that way) The bathrooms are large and small fridge worked great, all in all the room had everything we needed except a continental breakfast would have been nice. They do have a 24 hour store and a little starbucks/food but it is quite pricey. Loved this hotel though and will be back!!

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cstutler727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nirmal H, General Manager at Courtyard Orlando International Drive/Convention Center, responded to this review, February 10, 2014
Thank you for staying with us and taking the time to post a review. We are happy that you enjoyed your experience with us and hope the Orlando visit was also a success. You are right in pointing out that we are centrally located and close enough to almost everything. We pride ourselves in providing our guests the best service and product we can and are fortunate to have associates who are engaged in taking care of our guests. We do not provide a complimentary breakfast but have an ala carte menu which we feel provides the flexibility to fit the party's needs, from a grab and go Starbucks and a bagel to a fully cooked breakfast.
Again we thank you for your business and will be here to serve you again when you visit Orlando next.
Sincerely,
Nirmal Hans
nirmal.hans@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 6 Contributor
330 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed January 29, 2014

I have been here for some meeting/courses (5 Days), this place is the average, as expected Courtyard, nothing fancy. A bit overpriced, (place next door is about half price), but I have to say, it is clean, quiet and nothing wrong with it. I would like to see the gym better equipped, (1 treadmill, 1 stationary bike and 1 more machine.... that's it !!).
Bar/cafe' is pretty useless, wait time is huge even if you are the only customer, but within 3 min walk you have as many restaurant as you like.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ricky v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nirmal H, General Manager at Courtyard Orlando International Drive/Convention Center, responded to this review, January 31, 2014
Thank you for taking the time to post a review about our hotel. We appreciate your feed back and as always will use it to help improve our service and product. You mentioned the capacity of the exercise room and yes we are adding more exercise equipment now that we have completed the expansion of the existing space. We are also members of the YMCA right next door which our guests can utilize at no charge. I will share your comments about the wait time in the Bistro and we will look at ways how we can expedite the service in that area. We are happy that you liked the location as it is very convenient for the Orange County convention center and within walking distance to many restaurants on International Drive.
We appreciate your business and hope to see you when you visit Orlando next.
Nirmal Hans.
General Manager
nirmal.hans@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
157 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed December 26, 2013

I was at this hotel for the second time recently and was very happy with my stay. All of the staff here are wonderful from the front desk to housekeeping. The hotel and rooms are all very clean and they have made the gym bigger. Hopefully, they will add more equipment soon. As I said in my original review, they do offer guest passes to the Y for another workout option, but I was fine with the treadmill and bike. I did not have time to use the pool, but it looked well maintained. The hotel is also close to lots of restaurants and shopping on I Drive. It is not a huge resort type hotel and that is what I like about it. i will definitely stay here again.

Room Tip: Away from freeway side.
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  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank debbiejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nirmal H, General Manager at Courtyard Orlando International Drive/Convention Center, responded to this review, December 30, 2013
Thank you for returning to our hotel, we want to provide consistant excellent service so that all of our guests want to stay with us when ever they return to Orlando. We appreciate your return visit and comments.
Sincerely
Nirmal Hans, General Manager
nirmal.hans@marriott.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Orlando International Drive/Convention Center

Property: Courtyard Orlando International Drive/Convention Center
Address: 8600 Austrian Ct, Orlando, FL 32819-9343
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in Orlando
#29 Family Hotel in Orlando
#53 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Orlando International Drive/Convention Center 3*
Number of rooms: 151
Official Description (provided by the hotel):
Located on Austrian court just off International Drive just 1 mile from the Orange County Convention Center and within 10-15 mins drive time to the theme parks. 151 room hotel with Modern Essentials including the Bistro our food and beverage outlet, the Market 24 hour pantry, very private pool area, free parking and excellent service. ... more   less 
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Also Known As:
Courtyard Orlando International Drive/ Hotel Orlando
Orlando Marriott
Orlando Courtyard

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