First, I'll cover the good: The campground is pretty and well kept. It is quiet and, since you are in an idividual unit, you have no noise from upstairs or nextdoor neighbors. You have the advantage of having your vehicle parked right outside your door. They have a full kitchen so that you don't have to spend tons of money on park or resort food. The cabin is not very big, but it was ok for five of us (two adults and three small children). They do have housekeeping service everyday and the ladies always leave cute little towel animals for the kids. There is also a bbq grill on your site and a picnic table on a pretty sizeable deck, so bring charcoal and grilling equipment because the cabin is not equipped with it. They do have bus service to anywhere you want to go, but I'd rather die than get on a crowded bus, so you can also drive to all the parks and the parking is free with the keys to the kingdom. They have a nightly campfire sing a long with Chip and Dale that was lots of fun. They do sell smore ingredients, but I suggest you bring your own.
Then there's the bad: Check in was not very efficient. Their computers were down. We requested to have the ability to charge on our keys to the kingdom card and they didn't do it, so we had some issues with that. Our card did not work on the front gate, so we had to go in and get a new one, which did not work either. Each time we went in there were long lines that did not move very quickly at all. The check in area itself is old and outdated. Not a very good first impression at all! The "cast members" were not very friendly and really did not look like they wanted to be there. I had read that in other reviews as well. I don't understand why because it certainly isn't one of the least expensive places to stay. In fact, we visited one of the value resorts, Art of Animation, and the cast members there were nothing short of delightful. None of the employees that we interracted with had the Disney spirit and that tends to be a mood setter. Once you check in you really can't get anywhere withing the campground unless you ride a crowded bus or rent a golf cart for $60 a day. They have two convenience/souvenier shops that are pretty decently stocked. Again, the staff members there were not very pleasant. On our last day we went in to the Meadows Shop and were making a rather large purchase of sourveniers and other items. The girl at the check out, Judy, was especially short with us. My animated seven year old son said hello to her and she COMPLETELY ignored him. Theat really bothered me because he had a confused look on his sweet little face. She acted very put off by us and even said, "wait, just stop" and proceeded to re-arrange the items we had put on the counter and start the check process anew. This was not a favorable final experience for us and it certainly does not leave a positive impression in our minds.
We only had dinner once from one of the restaurants on the property, Trail's End, and it was simply not fit for human consumption. We ended up throwing most of it away and munching on the few snacks we had left.
As I mentioned, you can't really get anywhere without renting a golf cart. This includes the restaurants, so the expectation is that you walk to a bust stop, wait for a bus, and ride the bus to the restaurant. If you like doing take out, as we do, this is not very convenient at all.
We did voice our concerns to the manager on duty, Andrew, who was very polite and seemed sincerely concerned. He really attempted to make things right and, although we were very grateful to him, the rest of the experience was just not what we have come to expect from a Disney resort.
The cabin was not as clean as we would have liked, but we tend to be very meticulous where that is concerned. We brought some cleaning supplies and found ourselves using them upon arrival as it appeared as if the cabin had only had a cursory cleaning. We did inform the front desk about this and they did a more thorough cleaning the following day. The cabins will comfortably sleep six, however, there is very little storage. There is a small drawer bank in the bedroom and a small closet, but not enough room for clothing for six people. We had to pack lots of clothes since there is no washer/dryer in the units.
Overall, I'm not sure if we will return to this resort. We enjoyed the privacy and serene setting that the cabins provided, but convenience is not there. Certainly the attitude of the cast members goes a long way as well, as we discovered. This seems to be an ongoing problem with this resort, as it is mentioned in other reviews. It is our hope that this can be corrected as it was this one factor that determined the "poor" rating that I gave this resort. Everything else could be overcome.
- Official Description (provided by the hotel):
- Camp amid the magic of the great outdoors. Disney's Fort Wilderness Resort & Campground evokes the timeless beauty of the American frontier, with deer, rabbits, ducks and armadillos roaming the Resort's 750 acres of pine and cypress forest. Discover charming woodland trails, a pristine beach, spectacular pool areas and rip-roarin' entertainment at this picturesque backcountry retreat. ... more less
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- Also Known As:
- Disney Camping
- Fort Wilderness Disney
- Campground Orlando
- Fort Wilderness Florida
- Disneys Fort Wilderness Resort Campground
- Ft Wilderness Disney
- Disney Fort Wilderness Resort
- Disneys Ft Wilderness Campground