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“Perfect for an airport hotel”

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Residence Inn Orlando Airport
Ranked #152 of 335 Hotels in Orlando
Certificate of Excellence
London, United Kingdom
Level Contributor
64 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Perfect for an airport hotel”
5 of 5 bubbles Reviewed August 28, 2012

Stayed here mid-August 2012 for a few days before a cruise. Arrived in Orlando at almost 2am and when I rang the hotel a free shuttle bus picked us up within 15 minutes of the call which was well welcomed after a long flight. Checkin was quick too and it was a pleasant surprise to find a spacious 1 bedroom appartment which was very clean, well equiped and very nicely decorated. The separate living area incorporated a small dining table and kitchen area which had a big American-style, ice-generating fridge-freezer and a very large microwave. Breakfast was adequate and consisted of a few hot and cold selections but best of all a waffle making system with good topping selections, loved that. Early evening the hotel also provided a complimentary snacks which I thought would only be a drink and packet of crisp for example but it actually turned out to be a good meal consisting of hot and cold selections and even alcohol. That was a nice touch. The pool and jacuzzi was perfect for that hot sun and the gym was small but good enough for an adequate workout. The only fault I had with this hotel was it's location as only a few shops and places to eat nearby and quite costly to take a taxi to the malls and attractions.

Room Tip: Ask for pool view
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResInnGM, General Manager at Residence Inn Orlando Airport, responded to this review, October 17, 2012
Cynthia A~Thank you very much for your positive remarks about our hotel from your stay in August. You're right about the surrounding area only having a few shops and places to eat. That's why we provide such a spread for breakfast and the light snacks in the evening for our guests. We hope to see you again sometime.--Jennifer Harper, GM
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373 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
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English first
Michigan
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed August 26, 2012

Visited this Residence Inn the evening before leaving on a cruise and could not have been more pleased. Booked a two bedroom suite for ourselves and daughter and son in law and it worked so well. Small kitchen, well equipped. Very clean although the leather furniture needs to be replaced. Cocktail hour was a nice surprise and the morning breakfast was plentiful, with a nice variety of food. What really made our stay great was the staff, especially Sebastian. He went above and beyond in every aspect. Every staff member we encountered was very friendly and helpful. Would stay at this property again in a heartbeat.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MahonieTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResInnGM, General Manager at Residence Inn Orlando Airport, responded to this review, August 28, 2012
MahonieTwo~Wow! Thank you for the positive remarks about Sebastian and the rest of the staff. We have really been striving to be friendly and helpful with our guests. I'm glad to know that you enjoyed your experience here. The leather chairs will not look so old much longer, as they are being repaired within the next week. We look forward to seeing you on a return trip.--Jennifer Harper, GM
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Florida
Level Contributor
85 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed August 21, 2012

Stayed one night for a flight out of Orlando and a parking package. Paid a premium price for a 2 bdr suite. Furnishings were really worn out (hole/patch in leather chair especially unsightly), mold in bathroom, just didn't come off as a clean room as a result. Very disappointed as I'm a loyal Marriott fan, but, the price vs. accommodation calculation didn't work this time. I was expecting more for a $200+ price point. This was in line w/ a value priced motel on the side of the road.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gsjaxbch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResInnGM, General Manager at Residence Inn Orlando Airport, responded to this review, August 22, 2012
gsjaxbch~Thank you for your honest opinion of our hotel. The leather chairs in the rooms will not be looking that way much longer, as they are being repaired within the next three weeks. The bathroom has been addressed with the housekeeping staff, and I anticipate that will not be an ongoing issue. We appreciate your very high ratings of our service, as the staff tries very hard to exceed our guests' expectations. We hope that you will try to stay with us again if your travels bring you back through Orlando.--Jennifer Harper, GM
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illinois
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed August 20, 2012

Located just north of the Orlando airport, this is a very convenient and easy to get to hotel when traveling. There were numerous places to eat nearby. We had a late flight and stayed the night in Orlando prior to heading to the Gulf for vacation. It took just minutes to get to the hotel from the airport.
Check in was fairly quick and easy. The front desk staff were very welcoming, hospitable, and friendly. We requested a low floor room and was put on the 2nd floor, room 208, perfect. While the room was clean, the condition left much to be desired. Much of the furniture needed replaced, including a chair that needed to be thrown out long ago. The shower curtain rod was just barely hanging on. To sum it up, the room was simply worn out.
Breakfast was included in the price so we went down the next morning to get a bite. I cannot comment on much of the food as most of it was gone. There was not enough seating either. The staff in the dining area appeared overwhelmed and understaffed, they couldnt keep up with the demand and what they did bring out was gone in seconds. I ended up with a banana and yogurt. The sausage was pretty gross, the eggs looked good but as said they were gone in seconds whenever they were brought out.
I definitely enjoy the larger rooms, kitchens, etc.... of the Residence Inns, however next time I may look into other options.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kahersh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResInnGM, General Manager at Residence Inn Orlando Airport, responded to this review, August 28, 2012
kahersh~Thank you so much for the positive remarks about the front desk staff! They try their best to accommodate as many requests of guests that they can. The leather chairs in the rooms will not be looking that way much longer, as they are being repaired within the next week. The breakfast supervisor and I are trying to come up with a creative way to have proper staffing levels at our busiest times in the morning to prohibit what happened when you stayed here. I realize that you stated you would look into other options for a return trip; however, if you could give us another chance, we'd greatly appreciate it.--Jennifer Harper, GM
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San Francisco
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 18, 2012

My family and I were looking for a hotel that could fit us comfortably, and Residence Inn is one of the few places (perhaps the only one? but not sure) that has 2 bedroom suites. It was EXCELLENTLY priced and much better than the other hotels in the area. I stayed at the Sheraton Suites the night before my family arrived since I didn't need a 2-bedroom by myself (Sheraton was about $116 including breakfast for one person; Residence was $158 for the 2-bedroom and includes breakfast and wifi free; Sheraton did neither) and Residence was much, much better in comparison. Its rooms are clean and neat, and the service is truly truly excellent. Sebastian was super great (both on our way in and way out, since we were on our way to/from a cruise) and the housekeeping Carolina was INCREDIBLE. We had a baby with us and she especially got us a longer-than-normal pack and play and was super sweet, and included a very soft baby blanket with the pack and play and extra sheets, etc. It was excellent service so happy to recommend this! It actually motivated me to write my first yelp review.

Other tips: this is an airport hotel, so there's not a lot of stuff around. There's no restaurant (none of the places around here really have their own room service) but there are a few places to eat, like a Denny's, Chili's, etc. But beware if you don't have a car it might be a little difficult to find places to eat since there aren't a ton of food options around.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilovealbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResInnGM, General Manager at Residence Inn Orlando Airport, responded to this review, August 22, 2012
ilovealbert~Thank you very much for your positive remarks about our hotel, as well as in regards to Sebastian and Carolina! They will be very excited to hear this. We appreciate your taking the time to recognize their efforts. We hope to see you again!--Jennifer Harper, GM
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Dallas, Texas, United States
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed August 11, 2012

We stayed here for one night before moving to the Nickelodeon Resort for our vacation. The property was clean and the staff was incredibly friendly. Sebastian and the staff at the front desk were knowledgable and assisted with car service to the resort and walking directions to nearby restaurants. The location is nice because it's a short shuttle ride from the airport (shuttle driver was friendly and easy to locate) and it's walking distance to a few national chain restaurants including Denny's which has a great kids eat free program. The pool area was small but clean. They were out of towels when we arrived but quickly replenished them after I brought that to their attention. The breakfast buffet and evening happy hour were nice. The kids really enjoyed the breakfast buffet because they had waffles. There was a nice selection of food available and the kitchen staff worked quickly to keep everything full and clean. I would definitely stay here again if I needed a convenient airport property.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HelloGorJess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResInnGM, General Manager at Residence Inn Orlando Airport, responded to this review, August 13, 2012
JessChristine~Thank you so much for giving us feedback on your recent stay at our hotel. I'm glad to know that my staff, especially Sebastian, was helpful with directions, suggestions, etc. It's always nice for me to hear the positive things! Hopefully, we'll see you again in the future. Thank you again--Jennifer Harper, GM.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed August 9, 2012 via mobile

Stayed here while our aircraft was being worked on at the citation Service Center. Very nice rooms with a lot of space. Breakfast in the the mornings was very good. Nice swimming pool area. Staff was very friendly. Nice to have a hotel room with a separate bedroom. Will stay here again.

Stayed August 2012, traveled with family
Helpful?
Thank Jetman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResInnGM, General Manager at Residence Inn Orlando Airport, responded to this review, August 13, 2012
Jetman1~Thank you for your positive comments about our hotel. Yes, we are located very close to Flight Safety and Cessna Citation. In fact, those two companies send quite a few people our way! We're always glad to have their clients stay with us. Hopefully, we'll see you again when you're back in Orlando. Thank you again. --Jennifer Harper, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Orlando Airport

Property: Residence Inn Orlando Airport
Address: 7024 Augusta National Dr, Orlando, FL 32822-5016
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#66 Business Hotel in Orlando
#99 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Orlando Airport 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Residence Inn Orlando Airport Hotel Orlando
Orlando Residence Inn

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