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Hampton Inn & Suites Orlando - John Young Pkwy / S Park
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Reviews (924)
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All reviewsjohn young parkwaygreat hotelinternational driveroom was cleanquiet hotelcomplimentary breakfastbreakfast staffking suiteyogurtup to datewould highly recommend this hotelbusiness tripthe breakfast areaflorida malldefinitely stay here againa great stayconvention center
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Reviewed October 24, 2012

We frequently stay at Hampton Inn hotels because they tend to live up to their reputation as clean, comfortable, nicely-staffed, moderately priced hotels. This location met and exceeded our expectations.

The staff is wonderfully helpful and friendly.

Breakfast was your typical Hampton offering with hot oatmeal, a waffle maker, baked goods, fresh fruit, milk, coffee, juice, tea, hot chocolate, cold cereals, yogurt. In the evening, the staff made cookies, coffee, tea, and hot chocolate available in the lobby.

Rooms are super clean and comfy. As is our M.O. on short stays, we requested no housekeeping services during our stay, but the front desk staff was more than happy to provide additional towels, pillows and toiletries upon request. Towels were clean and soft and all plumbing and a/c unit were in perfect working order.

Kids loved the pool. There was a patio box filled with rings, water shooters, balls and noodles for them to play with, which was really nice. Had to request towels from the front desk as it is an outdoor pool. It was very clean, though!

There is road construction in the area at present, but we were not disturbed by any noise.

We checked in rather late in the day on a Friday (around 11pm) and the front desk employee was gracious and VERY quick! They decorated the front desk with fake spider webs and other Halloween decorations - it was adorable! Our room was on the 3rd floor right next to the elevator but we didn't hear it even once - noise was not an issue at all. The hallways were pretty chilly, though, but I think that's typical for steamy Florida. (Restaurants are always freezing cold, too, which boggles my mind.)

Business center was easy to get to and offered free PC/internet and printer use. Nice! Had trouble logging into wifi in our room, but that was because I didn't have my HH password with me so we didn't bother asking for help. Just used the Business Center.

Location is a little out of the way, but near enough to the attractions - 15 minutes to the airport, about 20 minutes to Universal and about 25 minutes to Disney. There are places to eat within a 5 minute drive. Because of the construction, it's a bit of a maze to get to the hotel, but that should be remedied as soon as they finish working on the roads.

Only complaints are #1.) there is no fan in the bathroom and with 4 people in one room who all take showers, it can get to be a bit like a steamy rainforest!! and #2.) there is no safe in the room to store valuables while you are away at the theme parks all day. The front desk staff was kind enough to hold our valuables for us, but it would have been more convenient to have a safe in the room.

Overall, though, excellent stay.

Great job, Hampton Inn! Thanks for everything! :)

Room Tip: Fear not! We didn't hear anyone above, below or adjacent to us at any time during our stay. Good soundproofing, even though our room was right next to the elevator!
  • Stayed: October 2012, traveled with family
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1  Thank boulderhoppers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne H, Front Office Manager at Hampton Inn & Suites Orlando - John Young Pkwy / S Park, responded to this reviewResponded December 14, 2012

Dear Boulderhoppers,

Thank you very much for taking the time to write such a wonderful and detailed reveiew of our property. I am so happy to hear we exceeded your expections. That is our goal for each and every guest that walks through our front doors!

I look forward to seeing you and your family next time you visit Orlando.

Suzanne

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Reviewed October 16, 2012 via mobile

This hotel was clean with nice staff but very strict rules. We stayed here with our motorcycle group during a trip to Orlando. The weather was perfect, in the evening and we wanted to sit outside to eat, drink and talk. The only location to sit outside was the pool area. We were told at a certain time the pool was closed and we had to leave. We asked to stay because we were not utilizing the pool, being loud or disturbing the guest. But was told no. I was very disappointed in this decision and have never had this experience before. Why not offer other outside seating area for guest, especially when your business is located in Florida where the weather is beautiful and one of the main reason people travel there. The hotel and local businesses are kind of hard to get to due to all the surrounding construction work on the roads. I am a active traveler and a hilton honor member. Businesses have to be willing to bend/compromise with their guest a little if they wish for them to return and be happy. I can not recommend this location.

  • Stayed: October 2012
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1  Thank DrAlias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne H, Front Office Manager at Hampton Inn & Suites Orlando - John Young Pkwy / S Park, responded to this reviewResponded October 23, 2012

Dear DrAlias, We appreciate your loyalty as a rewards member and are pleased that you chose to stay with us for your Orlando trip. I’m sorry we were not able to provide you with a great experience. Your satisfaction is very important to us and we appreciate your feedback about our policies. Our strict policy regarding pool hours is due to the fact that our swimming pool is located right next door to our guest suites. As a courtesy to our guests in these rooms, we do close our pool at 10pm. Our lobby is open 24 hours for you to enjoy and make yourself at home. I do agree the construction is a minor inconvenience but upon completion in the near future the road improvements will be a great asset to all of our guests. Your comments will help us to modify our current guidelines. We hope you will consider staying with us the next time you are in the area.

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Reviewed October 6, 2012

Nice and quite place... Average price..very convenient. Very friendly staff...
We stayed for one night at this hotel. The breakfast area is good and they have a friendly staff. It's not in downtown area but it was not bad...

  • Stayed: September 2012, traveled as a couple
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2  Thank maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

I chose this hotel based on location, price, and past guest ratings. Our stay exceeded our expectations. Our room and the public areas were spotlessly clean and fresh, and in good working order.
The staff on the front desk were friendly and helpful, and for the price the breakfast was an added bonus. Would stay again in this hidden gem,

  • Stayed: September 2012, traveled as a couple
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3  Thank murraywg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne H, Front Office Manager at Hampton Inn & Suites Orlando - John Young Pkwy / S Park, responded to this reviewResponded October 1, 2012

Dear Murraywg,

"Hidden Gem",WOW, thank you for the GREAT compliment! I am so happy to hear we exceeded your expectations, that is our goal. We take great pride in the cleanliness of our entire property. I will share your compliment with the front desk staff, Thank you! See you next time your travels bring in Orlando! Suzanne

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Reviewed September 18, 2012

Nice Location near the outlet , also the parks and restaurants, the Hotel
is quite and clean , the employee very nice and always willing to help.
stay here few time already and planing to stay again in Ocober.

  • Stayed: July 2012, traveled with family
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1  Thank Luis E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne H, Front Office Manager at Hampton Inn & Suites Orlando - John Young Pkwy / S Park, responded to this reviewResponded October 1, 2012

Luis E,

Thank you very much for your gracious compliments! Our employees take great pride and ownership in our property and it shows! I'm glad you found our location to be a quiet, clean and good fit for all of your needs. We will see you in October! Suzanne

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