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“AVOID AT ALL COST!!”

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Avanti International Resort
Ranked #81 of 335 Hotels in Orlando
Certificate of Excellence
Maidstone, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“AVOID AT ALL COST!!”
1 of 5 bubbles Reviewed May 6, 2014

. As a family we are very familiar with four and five star hotels and this was definitely not a four star rating. It is best described as a motel. Its only redeeming features are its location for restaurants and the parks and its swimming pool area, but not the café or bar.

The Avanti is exceedingly noisy 24/7, as it is right by the motorway. The walls are paper thin so that you can hear everything that is happening next door and it is filthy. In the two weeks we stayed there the floors were not cleaned once. Indeed we were told we would have to pay for such a service. Our experience was worsened by one of the maids throwing away some of our property, which was on top of our suitcase, which meant that my husband spent a good hour one evening in a dumpster trying to find the items thrown. Luckily my daughter’s precious photographs of Winter, the dolphin from Clearwater were found in the dumpster. The night manager Ryan Ditel was involved in aiding us. On leaving the Avanti we were told that we owed them more money. My husband refused as everything has been paid up front by Thomsons. WE have asked Thomson to downgrade this hotel. I have never seen such filth in a so called 4* establishment!!

Room Tip: Pool facing rooms may be better.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 137Nicolette13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayley C, Guest Relations Manager at Avanti International Resort, responded to this review, May 9, 2014
Nicolette, we sincerely regret that your stay didn't go as well as we would have hoped. Thank you for commenting on how much you enjoyed our perfect location in regards to Orlando's best dining and world-famous theme parks. We are also glad that you enjoyed our spacious pool. We are so sorry that you were disturbed by the Interstate-4. This highway is next to one of our four buildings. We are currently looking into more permanent solutions to this inconvenience. However, if it is disturbing you we are happy to do our best to find you a room that is located in a different location on our property.

We do apologize for the situation that you described. Please know that our team worked extremely diligently to resolve this for you. As you have mentioned, with our manager personally assisting you. We are glad that your items were found. We appreciate you taking the time to share your feedback with us. We hope that you will accept our apologies and that you and your family did enjoy exploring the Orlando area.
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4,753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,072)
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English first
Cardiff, United Kingdom
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed May 6, 2014

We are just coming to the end of three weeks at this resort which had virtually all you need for a good holiday, with good service and I would particularly mention Naysha on reception and the two ladies at the pool bar who will go that extra mile for you. There is a great heated pool surrounded by four blocks of accommodation but none block the sun out. A good gym, games room and on site cafe which you should use as I found it better to get lunch here than at the local establishments. There is also very good laundry facilities and we have already washed and sorted all our clothes to return home with little to do. If your looking for reasonably priced accommodation on I drive then you can't go far wrong here. Only thing to be aware of is that you will be required to pay between $5 -$8 dollars a day for resort fees so factor this into your costs as we weren't made aware of this by our holiday supplier.. And bring ear plugs if your unfortunate to have a room on the Interstate 4 side of the building. I will definitely come back here though.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobbly_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haping L, Guest Relations Manager at Avanti International Resort, responded to this review, May 7, 2014
We are so grateful for the magnificent review! Thank you so much for choosing our resort for your three week vacation. We truly appreciate your fabulous compliments to our team, as we pride ourselves in providing exceptional guest service to our guests. It is fantastic to hear that you enjoyed spending time at our lovely pool and we hope that you enjoyed the warm sunshine! Thank you so much for recommending our facilities, especially our Avanti Bar & Grille. We are thrilled that you enjoyed the delicious food we served. It is so great to know that you were able to make good use of our laundry facilities as well. There is nothing better than going home with a suitcase full of clean clothes! Thank you once again for making us a part of your holiday. We are so happy to learn that you will visit us again. We look forward to serving you on your next vacation to Orlando!
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Mississauga, Canada
Level Contributor
77 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed May 6, 2014

Stayed for a week - it was a good experience except few hiccups. Our rooms were not ready at 4pm as promised and the front desk was not helpful in getting the room on time. Rooms are recently renovated with decent furniture and comfortable bedding.Though ours was a full serviced room, cleaning crew on some days were stingy in replenishing the towels and toiletries. With an additional resort fee, internet and transportation to Disney and Universal are provided. But there are no shuttles to get back after the fireworks at Disney - otherwise, shuttle services are fine. Internet is fast but disconnects at times. Location is good with lot of restaurants nearby. A good pool with lot of spaces around. Parking was never a problem. Definitely, value for money.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bobans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haping L, Guest Relations Manager at Avanti International Resort, responded to this review, May 7, 2014
We appreciate you taking the time to share your feedback with the TripAdvisor community. We are very sorry that there was a delay in getting you checked in. Please accept our sincere apologies for any inconvenience that this may have caused you. Please know that our team will be addressing this internally in order to avoid these types of situations in the future. Nevertheless, we are so pleased to learn that you enjoyed our comfortable beds and contemporary décor. It is also excellent to know that you enjoyed our beautiful pool as well as our perfect location in regards to countless restaurants. Thank you for commenting on the great value you received during your stay as well. We hope that you will visit us again in the near future!
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Lake Butler, Florida
1 review
5 of 5 bubbles Reviewed May 6, 2014

The rooms were very clean, you could smell how clean they were when you opened the door. I loved that there is no carpet in the room. Staff was very friendly. Bed was comfortable. The pool area is very nice with friendly bar staff.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haping L, Guest Relations Manager at Avanti International Resort, responded to this review, May 7, 2014
Angie, thank you so much for the brilliant review! Thank you for mentioning how much you enjoyed our comfortable beds as well as the cleanliness of our rooms. We are so glad that you liked our laminate flooring especially since these floors are less likely to harbor allergens or bacteria compared to traditional carpet. It is also wonderful to know that you enjoyed our beautiful pool along with the friendly service provided by our team. We really appreciate your great comments, we hope that you will stay with us again in the near future!
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Riverview, Florida
1 review
4 of 5 bubbles Reviewed May 5, 2014

Reserved room for only one night. Receptionist Danny was most curteous, friendly and very helpful. Room was spacious and very clean. Bed was very comfortable and room service quick, called back to make sure my order was correct, pool are very clean and well kept and staff is very friendly, approchable and helpful. Will definitely will consider staying at that hotel again. great location, and lots to do.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haping L, Guest Relations Manager at Avanti International Resort, responded to this review, May 6, 2014
Thank you so much for the high regards, Monica! It is wonderful to know that you had a great one night stay with us. We are so pleased that you enjoyed our spacious rooms as well as comfortable beds. Thank you for commenting on how much you enjoyed the friendliness and helpfulness of our team. We truly appreciate your excellent recommendation. We are also glad that you liked our beautiful pool and convenient location. It is terrific to learn that you will consider staying with us again. We really look forward to serving you again on your next visit to Orlando!
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Tampa, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed May 5, 2014

The lobby is beautifully remodeled and front desk staff helpful. The rooms have been remodeled but not completely. Showers still old, air condition wall unit loud, towels so thin, and cheapest toilet paper ever! Woke up every morning in a jumble of sheets as they did not fit bed. Went to set up sofa bed and sheets in there were dirty had not been replaced. Housekeeping lacking. The room was so dusty. There are laminate floors in rooms and housekeeping did not sweep daily not on there to do list.
Pool looked nice but due to weather could not use it.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Madge39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haping L, Guest Relations Manager at Avanti International Resort, responded to this review, May 6, 2014
We would like to thank you for sharing your feedback with the TripAdvisor community. It is nice to know that you enjoyed our modern lobby as well as the efficient service provided by our front office team. We are deeply disappointed that your stay wasn’t as great as we would have liked. Please know that your feedback is very important to us and we use these comments to make improvements and changes at our resort. We would like to offer our sincere apologies and we hope that you will consider giving us another chance to make it up to you. Please do not hesitate to contact us directly, it will be our pleasure to arrange your stay.
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1 review
5 of 5 bubbles Reviewed May 4, 2014

I wanted to do something special for my girlfriends birthday, so I planned a getaway to Orlando and stayed at Avanti. Our first interaction was with the Evening crew at the front desk and coming from someone that does customer service as well I want to say thanks to Alex and the crew you guys did an awesome job, we instantly struck up conversation as if we were old friends. I also wanted to give a special Thank You to Jennifer in housekeeping who did a wonderful job at decorating our room with the rose petals as I had requested. Overall our stay here was fantastic and I will definately stay here again when in Orlando.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jamaican876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haping L, Guest Relations Manager at Avanti International Resort, responded to this review, May 5, 2014
We are so honored that you decided to stay with us for your girlfriend’s birthday celebration! We really appreciate the amazing review! Thank you so much for the wonderful compliments to our front office and housekeeping team. Your kind words mean a lot to us and it is such a delight to hear that we have exceeded your expectations. Besides your fantastic stay, we really hope your girlfriend had a fabulous birthday! Thank you again for making us a part of your getaway trip and we look forward to serving you on your next getaway to Orlando!
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Additional Information about Avanti International Resort

Property: Avanti International Resort
Address: 8738 International Drive, Orlando, FL 32819-9317
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Best Value Hotel in Orlando
#55 Romantic Hotel in Orlando
#55 Business Hotel in Orlando
#63 Family Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Avanti International Resort 3*
Number of rooms: 652
Official Description (provided by the hotel):
After a total renovation, the Avanti Resort is a shining beacon in the heart of activity and dining options on International Drive. This new resort features 652 renovated, comfortable, and contemporary-style guest rooms and suites. All guest rooms are equipped with an in-room coffee maker, mini refrigerator, hair dryer, iron & ironing board, as well as a safe. The oversized pool complex features a kids water play area, beach volleyball, and shuffleboard court. Enjoy casual dining and beverage options without leaving the resort at the Avanti Pool Bar & Grille, along with property-wide WiFi. Avanti is located within walking distance of a variety of dining and shopping, and only a short ride on our shuttle away from major theme park attractions. ... more   less 
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Also Known As:
Econo Lodge Inn & Suites International Drive Hotel Orlando
Econo Lodge Inn And Suites International Drive
Econolodge Hotel Orlando
Best Western International Drive
Best Western Plaza International Drive
Econo Lodge Orlando
Best Western Plaza Orlando
Orlando Econo Lodge
Best Western Plaza International Orlando

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