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“Value & Location”

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Best Western Plus Universal Inn
Ranked #108 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed November 17, 2013

Fantastic free breakfast, clean rooms and an easy 15 minute walk to Universal Studios, with a reasonable price, makes this a winner. It was quiet there and staff was helpful. Free parking and free wifi along with free breakfast and a short walk to Park..makes this the perfect location.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Best Western
Thank Kathleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 14, 2013

very nice hotel, within walking distance to universal, restaurants. Friendly staff. Very good full breakfast, pancakes, waffles, sausages, various cereals, pastries. Staff friendly and knowledgable. 10-15 minute walk to universal studios/ citywalk. Didnt even have to drive once I got to hotel.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Best Western
Thank Charles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2013

The property is very nice if a bit worn. The pool, lobby and hot tub are all great. Employees are friendly and helpful. Great value and very family friendly. Centrally located by Universal and close to Seaworld and Disney

  • Stayed: November 2013, traveled as a couple
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Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

We stayed here for a week on vacation. The front desk staff was courteous. We inspected our room, found no problems, and checked-in smoothly at the confirmed discounted rate. The bedroom and bath were clean, the beds were comfortable, and the shower was hot. The A/C, fridge, microwave, iron, and coffee maker all worked fine. The furnishings were all fine. The 3rd party ticket stand attendant in the lobby was friendly and offered some suggestions for dining and site-seeing. He gave us some great coupons for the Boston Lobster Feast on Intl Dr., which we used. He also sells theme park tickets; but we bought ours before arriving in Orlando. The free breakfast offered changing selections daily. The seating is limited; but the food was good and hot. The selection included eggs, breakfast meats, waffles, pancakes, potatoes, hot/cold cereal, breads, pastries, fresh fruit, and coffee/tea/juice. There is free shuttle service to the theme parks. Sign up early for them; and get to the lobby early. They fill up quickly (12-passenger vans). Universal Studios/Islands of Adventure are both literally right across the highway from the hotel. So we had no problem walking over. The shuttle goes to Universal Studios, Islands of Adventure, and Sea World; but not Disney.Not an issue, since Disney wasn't part of our trip this time. The shuttle drivers were friendly. There is also a local trolley/bus that goes right down International Drive for about $2 each way. We caught it to the lobster buffet and back from Sea World with no problems. The bus stops are only 1 or 2 blocks from hotel. There's a Japanese steakhouse, a Burger King, a Golden Coral, and a Walgreen's right in the same parking area as the hotel. The outdoor pool was small and clean. The in-rooom WiFi worked fine for us. Our room was serviced each day by the time returned. We got USA Today in the lobby each morning. Check-out was hassle-free and our bill was accurate. This is no 5-star hotel; but we didn't expect it to be for the price. We would stay here again and recommend it to friends/family.

Room Tip: You can see the nightly fireworks from the rooms on the front of the hotel. Go to the lobby early to...
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  • Stayed: December 2012, traveled as a couple
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Thank GotMyPassport007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

If you're looking for a good place to stay, look no further. If you're going to spend a lot of time here instead of going out to local attractions, then you might want to keep looking.

The room was clean and well appointed. Someone in another review mentioned the heavy doors being shut making noise and I did hear that a time or two, but I think that most people after they shut it like that once, try not to again.

The breakfast was very good with a lot of choices. Once I see make-it-yourself waffles the breakfast is going to get a good review from me. I love them.

The elevator was a little problem though and apparently didn't work right if there are more than 3 people on it. I'm sure they'll get that fixed, but it did lead to some amusing times with fellow lodgers.

As far as parking, I think what happens is that people that aren't staying there park in the lot and walk over to Universal therefore taking up spaces for the guests. Not sure what the hotel can do about that if anything.

  • Stayed: November 2013, traveled with family
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Thank Paul507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

We enjoyed staying here. The location was great. The bed and pillows were very comfortable. The room was clean. The pool was nice and it was clean. The front desk staff was very friendly. The free breakfast was very nice with plenty of choices. We are always glad to have an in-room safe, so was glad to see one in our room. Were also glad to have a refrigerator. We did not use the microwave, but nice to know it was available. We did use the laundry facility, which was great to have since we had traveled for a week before we hit this hotel. The hotel was quiet.

  • Stayed: October 2013, traveled as a couple
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Thank Leigh T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

We got here and the entire lot, including the surrounding restaurants, was completely full. When we went inside to ask about parking, we were told we could park in the grass behind the hotel. This is absolutely ridiculous, as the grass is about a foot high and the curbs are quite high. The room was decent. An average room, nothing special. The hotel is most definitely not within walking distance of the Universal theme parks. It's about a 30 minute walk, which no one wants to commute after walking around a theme park for hours. The elevator was also broken for quite a while, and when it was finally repaired, it jolted up to the third floor and sounded like something had been hit. This is by far, the worst hotel I've ever stayed in.

  • Stayed: October 2013, traveled with family
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1  Thank Mya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Universal Inn

Address: 5618 Vineland Rd, Orlando, FL 32819-7827 (Formerly BEST WESTERN PLUS Universal Inn)
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Orlando
#91 Romantic Hotel in Orlando
#102 Family Hotel in Orlando
#103 Business Hotel in Orlando
Price Range: $90 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Universal Inn 2.5*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotels.com, Travelocity, Expedia, Booking.com, Hotwire, Priceline, Cancelon, Orbitz, getaroom.com and TripOnline SA so you can book your Best Western Plus Universal Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Orlando
Orlando Best Western

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