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Best Western Plus Universal Inn
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Reviews (1,280)
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All reviewsbest westernswithin walking distancefree breakfastfree shuttlewalking distance to universal studiosroom was cleanale housegolden corralmake your own wafflesthe breakfast areabreakfast was excellenthot breakfastyogurtminute walkvisiting universalshuttle servicewould stay here again
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674 - 679 of 1,281 reviews
Reviewed October 24, 2013

Hotel was generally consistent with what we've come to expect from a Best Western. Location was easy to find. Room was a good value for the price. Wide parking spaces meant easy access in and out of car. Check in went smoothly. Good size room. Comfortable beds. Appreciate the in-room refrigerator and safe. Breakfast area on smallish size. Breakfast was adequate with food selections similar to other Best Westerns. First floor elevator access is awkward.

Room was noisy. Not from other guests, but from the infrastructure. Door to hall was metal, heavy and tended to stick. Needed a strong push to open with a bang. Closing needed a strong pull with a corresponding bang. A/C was extremely noisy and disrupted our sleep first night. A cycle began with a noisy fan, and then an extremely loud compressor that sounded like it had a bad belt or bearing kicked in. Then back to noisy fan and finally off. Repeat several times an hour. Made for a long night. We slept better the second night because weather was mild so we turned the unit off. Toilet was noisy. Bathroom exhaust was noisy.

Shower was good once we learned how to operate it. The volume knob was so loose it took several turns to get a proper flow. With each turn it wobbled so badly I thought it would fall off. I wonder how a hotel that has people presumably running the shower as part of cleaning duties can let something like that go unfixed.

Maid service was good. Staff was friendly and special requests were accommodated. Pool area was clean and pool seemed well maintained. Within a one block walk was a Chinese restaurant, a Japanese restaurant, a sports bar/pub, Starbucks, Golden Corral, Carrabba's Italian restaurant, a Walgreen's and a gift shop. Millenia Mall about 2 miles away.

  • Stayed: October 2013, traveled as a couple
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Thank Skipper300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

This hotel is not far from Universal Studios. The Millenia Mall is nearby as well. The rooms are large with a 40" inch flat screen TV, fridge and safe. The room was clean. The beds are comfortable and the breakfast was OK for being in the US. We lived at the second floor in room 210 and it was quite quiet. The pool is surrounded by the hotel on three sides so it was kind of "private" and not too visible. The staff was very helpful. The hotel areas outside of the room is not so fancy. We can recommend this hotel.

  • Stayed: October 2013, traveled as a couple
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Thank buzztr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

Good hotel, clean, nice breakfast, pool, wifi in my room, very familiar environment. Nice location near Universal Studios. Easy to ride by Trolley to malls, and other routes as well. I strongly recommend.

  • Stayed: October 2013, traveled solo
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Review collected in partnership with Best Western
Thank Nilza Maria Pau... A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

Very nice place, no complaints. It was clean, had mini frig, coffee maker, microwave in room. Room looked like it had been recently upgraded. They had free breakfast, with many choices, there was coffee available 24 hours. The hotel provided free shuttle van to the parks. Many restaurants in walking distance or short drive. The people were nice, and the price was right.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Best Western
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

Great location for attractions - within walking distance from Universal. Some good restaurants close by as well - Ale House, Hooters, Italian restaurant. Hotel was Nothing fancy but comfortable accommodations. The bed and pillows were great. Would stay again.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Sheila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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