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“Good location and reasonably priced. Unfriendly staff.”

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Best Western Plus Universal Inn
Ranked #109 of 336 Hotels in Orlando
Certificate of Excellence
Michigan
Level Contributor
112 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Good location and reasonably priced. Unfriendly staff.”
Reviewed March 31, 2013

My adult daughter and I stayed here for four nights. Checking in late Sunday night, the front desk employee was not very friendly or welcoming. Fortunately, we had little need to interact with the staff during our stay. The room was quiet, clean, and large enough for just the two of us, with two queen-sized beds. I appreciated having a microwave and refrigerator. The free breakfast buffet had a rotating selection of hot foods and fresh fruit. The only yogurt available is from a dispenser and seemed to be more of a condiment than a breakfast component. You can easily walk to Universal Studios from the hotel. We appreciated having a drug store so close by. Overall, a good deal. Serviceable. Still, with hundreds of hotels to choose from in Orlando, I would not stay here again.

  • Stayed March 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank AnnArborMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,150 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
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Allentown, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 26, 2013

My daughter and her 4 friends were looking to go to Florida for a few days or relaxation. They wanted a hotel where they could be close to universal and that was affordable for them. They came home and were thrilled with the hotel. They stayed in a room with a sofa bed and 2 queen beds. Large enough for 5 girls with alot of stuff. They said the room was large enough for them to be comfortable, and offered a mini fridge and microwave.. They went to Universal City Walk nightly, they did take a taxi at night, but hotel shuttle in the morning. The breakfast was excellent ! Fresh fruit and whatever they needed to fuel up for the day. Plenty of resturants around to go to in the evenings, they even ordered pizza. They enjoyed the pool, said it was clean and cool. Rooms and hotel were clean and hotel staff very helpful. They said they had the time of their life !

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank samy7262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 13, 2013

The good: rooms were clean ,decent size .Clean bathrooms ,decent water pressure from the showers. Staff was friendly. Free breakfast was decent with a good variety . Disney and Universal tickets available to purchase in the hotel lobby . Several restaurants and pharmacy within walking distance . Free shuttle to Universal (15 passenger van) .Coin opperated washer and dryer in hotel . There is a gym too but I did not use it . Buisness center in lobby . Free Wi-Fi in rooms

The bad : unheated pool ,toilets plugged up (fixed by the time we arrived from the parks). No FREE shuttle service to Disney parks .Older hotel with weird electrical outlets (when I would plug something in it would eventually pop out by itself ,fustrating when trying to charge batteries).

Room Tip: If you are a light sleeper, try to get a room opposite parking lot . They empty the dumpsters on Sun...
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
3 Thank chrisetmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire, UK
Level Contributor
67 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 13, 2013

Ideally placed for Universal. It's a 20min walk! (Or they have a free shuttle). Desk staff really helpful. Good hot buffet breakfast included. Free coffee on tap. Everything you would need in the room. We had two queen beds in our room. They were not very comfortable, but at the price - which worked out about £54 a night, it was extremely good value. Very clean. Great eating opportunities across the parking lot (Orlando Ale House was good). Would definitely recommend.

Stayed March 2013, traveled as a couple
Helpful?
Thank Phil Stead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 13, 2013

Location is convenient to Universal and across the parking lot from the hotel there's Starbucks, Walgreens, Burger King and restaurants to choose from. The mini-fridge and microwave are great added bonuses as well. Free parking was also a big plus for me since I rented a car. Rooms are very clean and the hotel was quiet. Would definitely stay here again.

  • Stayed March 2013, traveled solo
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Helpful?
1 Thank STownGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 11, 2013

stayed march 4-9 2013. the room decor was a little dated but clean and a decent size. the room included mini fridge and microwave. we were on the 2nd floor and found the hotel to be very quiet. the breakfast was free but lacked in taste, but included a rotation of turkey/pork sausage waffles cereal, yogurt eggs bagels. the hotel had a free shuttle to all the parks (including disney) it was a private shuttle, meaning he didnt pick up from any other hotel, which saved alot of time. the pool is not heated so dont expect to swim unles you enjoy freezing. good location close to universal studios (do not consider it walking distance). close to ale house golden corral and walgreens. we would definately stay here again in the future

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
3 Thank Kathleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
Reviewed March 4, 2013

We stayed 4 nights in February '13 and found all to be very enjoyable. The room was clean and the cleaning staff was exceptional. The warm breakfast had sufficient variety for the 3 mornings (eggs, sausages, pancakes, waffles, fruit juices and coffee). The guest services is something to be explored, this was a true money saver. 2/3 hotel receptionists were above par. The rates were reasonable. The elevator was being serviced, but being on the third floor was a non-issue, especially as walking was the theme for this trip. I would certainly book this as my next stay in Orlando.

Room Tip: Rooms in rear have to contend with a noisy air compressor, but bearable.
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Universal Inn

Property: Best Western Plus Universal Inn
Address: 5618 Vineland Road, Orlando, FL 32819-7827 (Formerly BEST WESTERN PLUS Universal Inn)
Phone Number:
Location: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Orlando
#91 Romantic Hotel in Orlando
#102 Family Hotel in Orlando
#103 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Universal Inn 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Best Western Plus Universal Hotel Orlando
Best Western Universal Hotel
Best Western Orlando
Orlando Best Western

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