My needs were basic, a place in the sun for a week; some sort of kitchen so I didn't always have to run out to eat; a decent pool area; easy access to restaurants, etc. in the evening. I wanted some time away from work and was travelling solo (don't knock it unitl you try it!).
I read several other reviews and was slightly worried, but for the price, I went for it. It was not a mistake. Many of the comments I make below are in response to those reviews.
First, I got there, shortly after noon and my room was already available. The woman at the front desk (I forgot to get names this trip) was very personable. I had questions and she answered them all. As I headed to my room, I met up with some cleaning staff. They took the time to make sure I got to my unit and talked with me the entire time. I would see them again over the next few days and they always were smiling and friendly.
The unit I reserved was the hotel with a partial kitchen. Though the kitchen area was smaller than expected (I have always gotten a full kitchen, so I was spoiled), it was enough to make do. I had two double beds, a balcony, a Vizio flat screen (I only mention as others stated it was outdated) and a decent size bathroom. Now I will add, for two people this would have been comfortable. For four people, which the room is listed as max, it would have been very tight. However, my thought on that is SPEND the money on another unit or a bigger one!!! I thought the furniture was in keeping with the many other exchange and all inclusive resorts that I have stayed and in no way did I think it was unclean. I have a slight phobia about hotel rooms (I always take slippers while traveling) but never once in my mind did I think about wiping down the room. I even examined the dishes, microwave and refrigerator. I was very pleased with its condition.
Speaking of the room, I did have a safe, there were no doors on the TV cabinet, and yes, you had to primarily sit on the bed to watch TV, but I believe the assumption is that you are not there to watch TV. There was a table and chairs, which could easily be moved into the center of the room, if it was that important. They did supply soap and nothing more, but I don't go on vacation for free shampoo, conditioner and lotion. If you need that, stay in a true hotel. Same with the cleaning, I was fine exchanging my towels once during the week. If you want daily cleaning, stay at a hotel. I was happy that I knew no one else was in my room all week. Lastly, room security was fine. I came back on the trolley late many nights and the resort was well lite. In addition, access to my room required one to pass through two key carded doors. There was also security walking around the property.
As I stated, my intention was sun and relaxation, so the pool area was my main concern. It was very well kept, from the grounds to the pools themselves. As I spent nearly every day, morning to evening there, I can tell you that the staff was always washing down chairs and tables, as well as the walking surfaces. The pools were cleaned on a regular basis. As most people are there to visit parks, I had the pool to myself on some days. When others were there, the rules seemed to go out the window, (no floats in pools, no kids unattended in pool or hot tubs, etc.) One woman even put her kids in the hot tub and told them to stay there while she went to their room to make lunch. The same family brought numerous rafts, noodles and beach balls to the pool, then left them there many nights. As the pool is not monitored, nothing was said, but it is disappointing that people can't monitor themselves. On the other hand, I saw people in the pool early in the morning and they allowed people in the pools and hot tubs well after closing. I think this was alright as long as they didn't disturb the resort. As to the fitness room off the pool area, it was very clean, except for someone who would get water in a paper cups after working out and then throw it in the floor (cause the garbage was only 5 ft. away). There was a very nice TV mounted and just the right amount of equipment for a resort that assumes you won't be working out every day. The grills were located just outside the pool area. I again saw the staff washing them down and cleaning off the racks. I used them nearly every day for lunch, as did many other families.
On the day I was leaving, I was able to store my luggage in a room off the lobby until my shuttle pick up. I was able to sit in the area near the pool where the restaurant once was and even change my clothes in the nice big bathrooms off the lobby. Again the staff was incredibly helpful and courteous. Just an FYI, I didn't see it until I was leaving. Any leftover foods and supplies can be left in a container in the lobby. The items would then be donated. I thought that was a nice touch.
Overall, I thoroughly enjoyed my stay. I accomplished what I set out to do. If I were ever to return to Orlando for an actual "visit the parks" vacation, I would definitely stay here again.
On other thing, yes, you have to pay for wi-fi. As you do at many better resorts, as it is secured. I used it daily and never had any problems with service.
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- Also Known As:
- Worldmark Kingston Reef Hotel Orlando