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Reviewed May 6, 2019

Perfect.

The word carries a high standard and is not a word I have ever used to describe a resort. In fact, the definition of "perfect" means "excellent or complete beyond practical or theoretical improvement." Basically, it means something could not be better than it already is. This is a standard I have not yet seen or experienced, until this past weekend...

From the moment we arrived, we were treated like royalty. The valet staff was exceptional and knew our names from the moment they opened our car door to the moment they closed it upon sadly leaving for the airport.

Check-in was a breeze and the Disney concierge had our ticket package ready to go once we showed them our ID. The host gladly upgraded our room (for a very reasonable upcharge per night) to an available room on the side of the hotel which faces the pool and the parks. Fireworks every night at 9 was a great way to close out each night. My son thought they were doing it just for him!

The room was perfectly made and arranged with care each time we entered after having come home from the parks or dinner. The beds were so comfortable and cozy that each night's rest was some of the best any of us had experienced in a long time.

The bus schedule for the parks provided a luxury bus directly outside the hotel every 30 minutes most of the day.

The quality of the food was beyond our expectations (truly good food at Disney is a rarity). Dinner at Ravello with the homemade pasta and dry aged ribeye was amazing. Late night salt and pepper dry rub chicken wings in the Lobby Bar always hit the spot after a few cocktails enjoyed while the kids slept. Lastly, the character breakfast with Goofy, Mickey and Minnie was worth every penny. Getting to enjoy and take pictures with the characters at the hotel during a luxury breakfast feast was absolutely fantastic.

Most importantly, and by far the most impressive amenity at the hotel, is the array of pools, water slides and lazy river found on property. Andrew, Connor, Aleska and Dillon, just to name a few of the folks that helped us, took exceptional care of our needs while we relaxed at the pool. The food was great and the frozen drinks even better. Real attention to detail was a welcome change from other resorts. Also, the Kids Club was so well managed and operated. My son Watson fell in love with Kiki (who also just so happened to be employee of the month) who drew pictures with him, dressed him up like Captain America, and helped him make a pirate hat. She also played Mario Kart with me in a throwback moment.

At a time in my family's life when we have had some tough breaks, we prayed this trip to Disney would be just what we needed. We hoped the resort would be a big part of our happiness on the trip. It turned out to be the BEST part and so much more than we had ever hoped for.

In a word it was....perfect.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank UADavo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourSeasonsOrlando, Manager at Four Seasons Resort Orlando at Walt Disney World_AE Resort, responded to this reviewResponded May 14, 2019

Good afternoon UADavo,

Thank you so much for taking the time to share this incredible review of your recent stay with us. I am so thrilled that your experience with us was nothing short of perfect! I appreciate your kind words on our team members that were able to make a lasting impression on you, and will be sure to personally pass along your commends to Andrew, Connor, Aleska, Dillon, and Kiki. I hope to welcome you and your family back for another wonderful stay very soon.

All the best,
Charles Fisher, Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019

This would have to be one of the best hotels I have stayed in across the globe.

The room was spacious & very clean, bathroom excellent.

The service was outstanding - very keen to ensure they can help, provide advice etc.

Food was excellent - at in Ravello's for dinner :)

Only tiny (tiny) knock is that they shouldn't be charging $6 for instant coffee for b'fast. It is not very good coffee & should be complimentary.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Cleanliness
    • Service
2  Thank HappyDays1010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourSeasonsOrlando, Manager at Four Seasons Resort Orlando at Walt Disney World_AE Resort, responded to this reviewResponded May 14, 2019

Hello HappyDays1010,

Thank you for your amazing review of your recent stay with us. I am very glad to hear that you enjoyed your accommodations, dining at Ravello, and especially the service you received from our team throughout the resort. I appreciate your feedback regarding the quality of coffee at breakfast, and will make sure this is shared with our team internally. I do hope to see you again soon.

All the best,
Charles Fisher, Resort Manager

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Reviewed May 2, 2019 via mobile

We have stayed here more than 5 times- and every visit gets better. The rooms are great, the staff are excellent, and the food is also excellent. It’s interesting to read the rare bad review and wonder what they are writing about?? Like the complaint about only having a formal breakfast?? It’s a buffet with kids running around everywhere- great job Four Seasons- so glad you opened this hotel!

Date of stay: March 2019
Trip type: Traveled with family
4  Thank 10,217
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourSeasonsOrlando, Manager at Four Seasons Resort Orlando at Walt Disney World_AE Resort, responded to this reviewResponded May 10, 2019

Good afternoon 10217,

It brings me great joy to hear that you have chosen to stay with us time and time again. Thank you for sharing this wonderful review, and I hope to welcome you back again soon.

All the best,
Charles Fisher, Resort Manager

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Reviewed May 2, 2019

This hotel IS the best in Orlando. It's rooms are exquisite. The staff is friendly. The room service is great...Lemon Ricotta Pound Cake French Toast.....THE BEST. The splash park for toddlers is safe and interesting. The Lazy River is something to try out.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
2  Thank europeantraveller608
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourSeasonsOrlando, Manager at Four Seasons Resort Orlando at Walt Disney World_AE Resort, responded to this reviewResponded May 10, 2019

Hello europeantraveller608,

Thank you so much for this excellent review. I am thrilled that you had such a great experience at our resort, and hope you will visit again in the near future.

Best regards,
Charles Fisher, Resort Manager

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Reviewed May 1, 2019

Wonderful pool and spa. We only stayed one night but felt super relaxed after visiting the spa and having a great dinner at the rooftop. We had our kids with us and they loved it too! We are looking forward to saying longer next time so we can have a full day at the pool! Lazy river is so chill! It is pricey but worth it it you want all the little extra luxuries it went a long way.

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Four Seasons
2  Thank Jennifer M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FourSeasonsOrlando, Manager at Four Seasons Resort Orlando at Walt Disney World_AE Resort, responded to this reviewResponded May 10, 2019

Hello Jennifer M,

Thank you for sharing this great review of your recent stay with us. I am so glad that you enjoyed a relaxing vacation at our resort, and look forward to welcoming you back for even more time to relax!

All the best,
Charles Fisher, Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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