Booked room on Hotwire.com, that was my first mistake. Room was already fully paid for before I checked in, but I had to surrender my credit card when I got here anyway for "incidentials", whatever. Arrived at first room and there was a plastic "caution wet floor"tower sitting in front of my door. One step into the room and the wet dog smell slapped me in the face. Went back to the lobby and was given another room. The lobby attendant was nice, no issues with getting another room. Arrived at second room, looked clean but carpet smells dirty and I refuse to take off my shoes.
Bottom line, this hotel has issues with mold, mildew, and cleanliness. Also another issue is contact with the front desk. I called not long after I arrived in the room and let the phone ring at least two dozen times no answer. I was calling about the wireless internet. You apparently have to pay for the in-room wireless... REALLY? The least this low rent hotel can do is give you free wireless. Never Again.. will never stay here and I'll never use Hotwire.com - they're both awful.
- Official Description (provided by the hotel):
- Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more less
- Reservation Options:
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- Also Known As:
- Coco Key Hotel And Water Park Orlando
- Orlando Grand Hotel