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Hilton Garden Inn Orlando International Drive North
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Reviews (1,259)
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All reviewsuniversal studiosinternational drivegreat hotelfire pitpool areared lobsterfront desk staffbusiness centerfree shuttlehot tubclean roomsbusiness tripcomplimentary breakfastwould highly recommend this hoteleasy accessnice poolcoffee maker
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798 - 803 of 1,259 reviews
Reviewed October 5, 2013

I reserved this hotel for a group of 17 women attending the Women of Faith conference in Orlando. I received a great discounted ate for our rooms. The staff was quite friendly. Rooms were lovely and clean. The breakfast experience was delightful. Service there was exceptional.

Room Tip: Tell the hotel your needs and they are very helpful. I needed a walk-in shower and I got one easily.
  • Stayed: September 2013, traveled with friends
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1  Thank Cheryl N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this reviewResponded October 6, 2013

Dear Cheryl,

Thank you for choosing our hotel for your group. We are delighted that your group enjoyed their stay with us. Thank you for your compliments on our staff and breakfast. We look forward to hosting your group again.

Sincerely,
Kelly Carney
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

we had checked out, to go exploring, came back a few dys later. the staff and facilities were exceptional, like coming home again.it was a great place tofinish off our orlando vacation. we recommend this location to everyone, you will not be disappointed

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
1  Thank Hans P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this reviewResponded October 6, 2013

Dear Hans,

Thank you for recommending our hotel on Trip Advisor. We are so happy you enjoyed your stay with us and returned again. We appreciate you recommending our hotel and we hope to see you again.

Sincerely,
Kelly Carney
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

This place was beautiful....

Room was super clean, service was great. I loved the tiki bar at the pool side. The breakfast could use a little improvement but other then that I really don't have much to say about this hotel, besides it was awesome.

Room Tip: Great place to side if your visiting Disney, Universal or Sea world.
  • Stayed: May 2013, traveled with family
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2  Thank brendafromindiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this reviewResponded October 2, 2013

Dear Brenda,

Thank you for the great review on Trip Advisor. I am glad you were able to enjoy the pool and tiki bar area. Your feedback is important to us. Please let us know what you would like to see imrpoved on the breakfast. Thank you for your time and we hope to see you again.

Sincerely,
Kelly Carney

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Reviewed September 27, 2013

While this hotel is in a great location for visiting Universal theme parks there were some issues experienced during my stay. On return back from a day at the parks, my room door was not properly closed by housekeeping, therefore leaving the room easily accessible to anyone. If you are a Hilton Honors member and staying to earn promo points, be sure to check hotels participating in the promotion as this hotel is one of the ones that opt out of the promotion. The rooms are ok, however, my view was of the run down hotel parking lot and portable toilet that were next to this hotel.

  • Stayed: September 2013, traveled with friends
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Review collected in partnership with Hilton Garden Inn
1  Thank AllanB42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this reviewResponded October 2, 2013

Dear Allan,

Thank you for giving us your feedback on trip advisor. I apologize and regret that you did not have a great expereince at our hotel. We appreciate your feedback and have ensured that the issue with the door closer on this room has been repaired. As a result of your feedback we have updated our website to refelct that the Universal Shuttle doesn't not run for Halloween Horror nights. I apologize for the unsightly portable toilet in the parking not of the neighboring hotel. They are under renovation and are close to being finished.

Sincerely,
Kelly Carney

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Reviewed September 25, 2013

Great place, great staff. Good value for the cost. Excellent hot breakfast ~12.00 - we paid, some seemed to have coupons for. Just a 3 minute walk to Internal Drive Trolly, and 20 minute walk to City Walk at Universal Studios. Friendly neighbourhood style Tikki Bar was a real hit.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
1  Thank Dave L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, General Manager at Hilton Garden Inn Orlando International Drive North, responded to this reviewResponded October 2, 2013

Dear TripAdvisor Member,

Thank you for your compliments on our staff, hotel and breakfast. We are glad you enjoyed our great tiki bar area with soft seating and fire pit. When booking check online please look for a discounted breakfast with our bed and breakfast rate. Thank you for your feedback.

Sincerely,
Kelly Carney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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