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“Beautiful Hotel”

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Rosen Shingle Creek
Ranked #47 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed September 9, 2013

We have stayed at this property a few times. It's a beautiful hotel with many great amenities. The staff at the front desk have always been friendly and knowledgeable. The rooms are beautifully decorated and the restaurants are top notch. The only complaint I have is the Valet company they have a contract with. I pulled up and realized that I didn't have change (of a $10) to give as a tip. I asked the attendant if he had change and as he rolled his eyes, he pointed to a counter and said, "you can get change over there." He then WATCHED as I struggled to get my luggage out of the trunk. Did he really expect a $10 tip on a $21/per night valet charge? I would expect that a hotel that also shares its name with a Hospitality College would make sure that their guests' first impression is 5 star.

  • Stayed: September 2013, traveled with family
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Thank ljsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded September 10, 2013

Hi ljsor-

I am so happy to hear that your stay went well (overall) but am totally disturbed by what I read regarding the Valet Department.

I have already sent this to the Valet Manager, Christian Garcia, who is going to research.

If you have any other information or would like to speak of this in more detail, please let me know.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,478 - 2,484 of 4,256 reviews

Reviewed September 9, 2013

This place is picture perfect, everything you need under one roof. I stayed her for 2 night I booked this trip thru price line got it for a great price. My son played on the golf course said it was wonderful. The food resturants and bars are fantastic little pricey but good. I would got out of my way to stay again. My wife used the spa service said it was fantastic they pamper to your needs a must try. The room we had overlooked the golf course OUTSTANDING.

  • Stayed: September 2013, traveled on business
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Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded September 10, 2013

You are outstanding, John T!

Your review was so nice…thank you.

We hope you visit us again soon. Please let me know if you need anything.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

we had a short visit to Orlando from Naples FL, went on price line.com and got the rooms at $50 each per night and not $100 per night, Big 1500 room hotel very clean and well laid out close to all stuff Orlando.
the only think i did not like was being made to pay for parking, the hotel was not very busy but was made to pay for parking, but apart from that all good, i would stay here again for sure

Room Tip: Higher the better for great views
See more room tips
  • Stayed: September 2013, traveled with friends
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1  Thank arb716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded September 10, 2013

Sounds like you enjoyed your stay, arb716.

Thanks so much for sharing. Please visit us again soon.

Thank you!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013 via mobile

We had a fab time and a holiday of a lifetime. Great hotel with everything you need!!

Staff friendly and hotel clean all of the time especially the pools.

A lot of business people use hotel but that didnt effect our stay in any way

  • Stayed: August 2013
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1  Thank Martin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded September 10, 2013

HI Martin O!

Thanks so much. We appreciate your kind words.

Are you going to visit us again in the future? I sure hope so!

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

They had restaurants throughout and a fun pool. The rooms were spacious and very fancy. They had a golf course and active nightlife. There were more business travelers than Disney guests. The bars were full of business people. It is close to Universal Studios.

Stayed: October 2012, traveled as a couple
Thank sd1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded September 10, 2013

Wow…another 5 star review?! Thanks sd1029.

Please let me know if I can be of any assistance for your next trip.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

Stayed for a convention and the entire property is definitely a cut above the normal FL rack/stack property. If you have to travel and Rosen is hosting, it's worth the extra money to stay on sight.

Room was spacious and updated. Not much to look at in Orlando for scenery, but my room overlooked the golf course which was great. Comfortable bed. Air conditioning was great, updated decor and linens.

My only "complaint" is that my room was basically a "15 minute commute" from the convention space. Heaven knows I can use the extra walking, but it meant that if you had an hour break, "popping back to the room" wasn't entirely feasible.

Room Tip: Getting a room closer to the elevator bank is helpful since it took me a good 5 minutes to get to my...
See more room tips
  • Stayed: April 2013, traveled on business
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1  Thank Patric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded September 10, 2013

Sorry about the walk, Patric K.

We definitely are a large property…let me know next time you come into town, I’ll make sure your room is closer to the elevators.

Thanks for sharing your experience with us.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

Great hotel, very well located near the International Drive in Orlando. We had two rooms, and both were very clean and comfortable. Our family had a great stay. Beautiful surroundings, a lot to do with pools, restaurants, bars, arcade room, tennis court, sand volleyball court, and much more. We stayed on a 10th floor and one day the fire alarm turned on around 7 am!! We evacuated the building, nothing happened and we everything went well. The valet parking guys were very nice and quick. I would love to go again!!

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank laristain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded September 10, 2013

Seven AM wake up call, laristain…sorry about that fire alarm.

So happy to hear that your stay went well. Please visit us again soon.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels & Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rosen Shingle Creek

Address: 9939 Universal Boulevard, Orlando, FL 32819-8701
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Orlando
#8 Romantic Hotel in Orlando
#8 Top resorts Hotel in Orlando
#11 Spa Hotel in Orlando
#16 Luxury Hotel in Orlando
#27 Business Hotel in Orlando
Price Range: $125 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rosen Shingle Creek 4.5*
Number of rooms: 1501
Official Description (provided by the hotel):
An unspoiled natural setting. A hotel that surprises and delights. Designed to please in every way, Rosen Shingle Creek delivers exceptional luxury. From 1,501 elegant guestrooms and suites, to 15 tantalizing restaurants and lounges, to our 18-hole par 72 championship course, Rosen Shingle Creek is, in countless ways, Orlando's most inspiring AAA Four Diamond hotel. Add in RFID locks, no resort fee, free Wi-Fi, close proximity to International Drive and world-famous attractions for an unmatched Orlando experience. ... more   less 
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Also Known As:
Rosen Shingle Creek Hotel Orlando
Rosen Shingle Creek Orlando
Shingle Creek Resort
Rosen Shingle Creek Resort

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