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Rosen Shingle Creek
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Reviews (4,424)
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2,541
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Reviewed May 13, 2013

Stayed for 2 nights. Was upgraded to a suite with a view of the golf course, truly outstanding. Staff were very friendly & helpful. Pools were well maintained and plenty of sun loungers for such a large hotel. The only small gripe is the car park....long walk in the heat. No idea why they need to cone off such a large part for the valet parking as it was 90% empty. Would definitely stay here again.

  • Stayed: May 2013, traveled as a couple
    • Value
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1  Thank BarneyFlash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded May 17, 2013

Aren’t the suites breathtaking, BarneyFlash?

I am so happy to read that you enjoyed yourself.

Please visit us again soon. Please?

Thanks again,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

We have been staying at the Rosen Shingle Creek for the past 4 years for 1-2 nights for our Anniversary. We are live in East Orlando and this is the PERFECT getaway for us. When we got an email with their Mother's Day weekend special it was hard to say No. My husband even upgraded to a suite for 50.00 and it was WELL WORTH IT! It included free parking, free internet, and 25% off all their restaurants. They offer Florida Resident Discounts on a regular basis. Yes it is expensive to self park/valet, and yes it is quite a trek from the parking lot to your room, but that's what happens when you stay at a convention center hotel. The food is excellent, our favorite is A Land Remembered. The Market had a delicious breakfast as well. If you are on a budget like are, there is a Publix grocery store right across the street to stock up on drinks and snacks. There are 3 pools. A lap pool, adult pool, and family pool with a small splash area for the kids. All areas were clean and never a problem to find a chair. In fact my daughter cried when it was time to get out of the pool so we could check out! The staff was excellent and friendly. We have used the spa in past visits and it is top Notch! I am hoping they have a Labor Day special so we can celebrate my daughter's 5th birthday. Thank you Shingle Creek for having such a beautiful resort that even us locals can getaway to without feeling we are in the middle of tourists!

  • Stayed: May 2013, traveled with family
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Thank kristen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded May 13, 2013

We have no words for how nice your review was, kristen b!

Thank you so much for that review.

4 years….hope you come back for the 5th as well! If so, let me know.

Thank you so much,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

We stayed at Shingle Creek because of business meetings at the ballrooms beside the hotel. We loved everything about the hotel. The room was big and comfortable. The pool area is huge with 3 separate larger than Olympic size pools and 2 hot tubs. You will find chaise lounge chairs and tables with umbrellas surrounding each pool. At the entrance to the pool area there is a cooler of ice water and cups so you can help yourself. There is a bar right outside the fence around the pools. On the main floor is another large bar area and a couple restaurants. I didn't eat at the Mexican restaurant but the smells coming from it were hard to resist. There are 2 clothing stores in this area also. I would highly recommend this resort!! By the way, there is a Publix grocery store right across the street.

  • Stayed: May 2013, traveled on business
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Thank Nancy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded May 13, 2013

You think the smells are hard to resist, Nancy N….try working here!

We smell that delicious food every day. It is so good.

Thanks for staying with us. We appreciate the kind words. Hope you come back again soon.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

This hotel will add 18.4% at any dining venue in the hotel. They charge this on hot dog purchases at the poolside bar even if you walk up to order at the poolside bar or the buffet.
If you do not want to pay 18.4% but wish enter your own percentage the manager will make the change you desire. Usually will discount the meal. I over tip when great service is rendered, but
I will under tip for little or no service.

Room Tip: Don't accept a room with a pool view. Convention goes will keep you up all night
  • Stayed: May 2013, traveled on business
    • Location
    • Sleep Quality
    • Cleanliness
1  Thank rwjohn1943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded May 13, 2013

I’m sorry about the gratuities, rwjohn1943.

You mentioned that the conventions were out by the pool all night? This is definitely not the norm… I’m so sorry.

I would love to hear more about your experience if you would like. Please let me know if there is anything I can do for you.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2013

We stayed one night for an impromptu anniversary trip. We live locally and just wanted a nice place to spend the night. They had a special for $99,00. This is a first class full service resort. Unheard of for that price in Orlando. We asked for a late check out and they accommodated us for that. We were able to check out at 1pm instead of 11. The buffet breakfast at the Osceola Cafe was top notch. They had omelettes and eggs benedict cooked to order. The pools are beautiful, although we did not use them this trip, and it is only $75 to rent a poolside cabana for the day. And they also have a full golf course, several restaurants and bars. I have already booked a girls weekend for me and a friend next month.

Room Tip: We were on the 10th floor. The views were spectacular.
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AnnetteT64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this reviewResponded May 13, 2013

Awe, AnnetteT64! You have us so happy!

Thank you very much for your amazing review of the property. Your words mean more than you know.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3157
tshoemaker@rosenhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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