I spend 100+ nights per year in hotels. This was my 7th stay at Shingle Creek. However honest, I wish my review was more positive.
For a 4 star hotel that focuses on conventions it's one of the best. Property and rooms in general are well maintained, pretty and clean/smell nice. Ballrooms are beautiful and state-of-the-art. Offers compelete resort facilities; means you really don't have to leave the property.
Bed in room was poor quality. Bed skirt ripped and stained. Cheap linens and fiber fill pillows. Asked for down pillows and was brought more fiber fill?
Durring my 5 night stay my room was never vacuumed.
The first day the maid took the bath mat and never returned it. Asked for another one, never got it?
Furniture throughout public spaces looks broken down.
Dropped stamped letters in the mail box at the bell desk on 2 different days and none ever got delivered?
Self parking is too far away with not covered walkway. Can fill up quickly; people park anywhere/nobody seems to care...
Food served at convention was cold and not tasty. Completely different quality from hotel restaurants.
Hotel public areas/bars are dark/boring. Booze is extremely expensive; drinks weak.
Had conversations with employees on 2 occasions (Security and Housekeeping). These 3 individuals english was sooooo bad had to deal with management. My issues were resolved but the idea that people who answer the phone and come in contact with guests can communicate is completely unprofessional.
In conclusion: Would only recommend if attending a meeting/convention, golfing event or maybe a wedding...
- Official Description (provided by the hotel):
- An unspoiled natural setting. A hotel that surprises and delights. Designed to please in every way, Rosen Shingle Creek delivers exceptional luxury. From 1,501 elegant guestrooms and suites, to 15 tantalizing restaurants and lounges, to our 18-hole par 72 championship course, Rosen Shingle Creek is, in countless ways, Orlando's most inspiring AAA Four Diamond hotel. Add in RFID locks, no resort fee, free Wi-Fi, close proximity to International Drive and world-famous attractions for an unmatched Orlando experience. ... more less
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- Also Known As:
- Rosen Shingle Creek Hotel Orlando
- Rosen Shingle Creek Orlando
- Shingle Creek Resort
- Rosen Shingle Creek Resort