I came to this hotel based on the positive reviews and raves given, but towards the end I was wondering if they were comparing the same hotel I just stayed at.
To begin with, my wife and I checked in and the front desk clerk could not find our reservation. I told her my card was already charged with the deposit and she only mentioned I was not in the system. After calling back home for our confirmation number, we gave it to her and the idiot pinhead who took our reservation put my last name as the first name, and vice versa. This was a careless error and it was inexcusable.
Another fiasco was when my wfe and I decided to go to the lobby bar and run a tab. The bar was quite busy and I wanted to run a tab. They insisted that they keep my card in their drawer, I denied it and the one male bartender rudely said they had to keep the card behind the bar as collateral! Reluctantly I allowed them to keep the card so my tab could stay open. Towards the end of the night I made sure my wife got back to the room okay and I decided to go back to the lobby bar and close my tab. By the time I got down to the bar, everything was put away and the bartenders were cleaning up. I asked to close my tab and they could not find my card. After doing a quick skim and not actually looking, they still could not find my card. It was only after I(threatened to call the police and reported the hotel for theft did the card magically reappear. I believe in karma and this hotel will get its just desserts one day.
- Official Description (provided by the hotel):
- An unspoiled natural setting. A hotel that surprises and delights. Designed to please in every way, Rosen Shingle Creek delivers exceptional luxury. From 1,501 elegant guestrooms and suites, to 15 tantalizing restaurants and lounges, to our 18-hole par 72 championship course, Rosen Shingle Creek is, in countless ways, Orlando's most inspiring AAA Four Diamond hotel. Add in RFID locks, no resort fee, free Wi-Fi, close proximity to International Drive and world-famous attractions for an unmatched Orlando experience. ... more less
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- Also Known As:
- Rosen Shingle Creek Hotel Orlando
- Rosen Shingle Creek Orlando
- Shingle Creek Resort
- Rosen Shingle Creek Resort