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“Great place to stay in Orlando”

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Rosen Shingle Creek
Ranked #30 of 337 Hotels in Orlando
Certificate of Excellence
Tampa, Florida
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great place to stay in Orlando”
Reviewed October 12, 2011

The Shingle Crrek Resort was a perfect place to stay at in Orlando.We could actually see the Disney World fireworks from our room which was on the 6th floor on the front of the hotel. The hotel is about a 5 minute drive to Sea World/Aquatica/Discovery Cove. The resort has several restaurants, some small stores, nice pools, and a golf course. I found the stuff to be polite and they did a good job. Our room was clean. I will stay here again when visiting Orlando. Another little thing I noticed about the room was it had plenty of power plugs to charge phones, computers, and charge camery batteries. Sometimes hotels do not have many plugs. It was alos nice having a publix just on the other side of the street. There is also a Walgreens down the road. My only complaint was the internet. We had paid $12.99 to have 24 hours of internet service and it did not last that long we bought it around 10pm and when we woke up in the morning it wanted us to pay again. But I will stay here again on our Orlando trips.

Room Tip: If you have a room with a front view you can see the Disney fireworks.
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Cjt11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, October 13, 2011
Hi Cjt11!

Thank you for the comments. We appreciate it.

I do apologize about the internet situation. I'm not sure why you experienced this issue. Usually you can just pay for the $9.95 of internet and it works for a continuous 24 hours. Were you able to call for assistance? We have a support team on staff 24 hours that would have helped.

Again, our apologies on the internet issue, however, we are very happy to hear you enjoyed your stay. Keep my information on file if I can be of any assistance in the future.

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,988 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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English first
Arlington Heights, Illinois
1 review
Reviewed October 10, 2011

This hotel is very luxurious and while it welcomes families, I feel it is an experience most appreciated by adults. Wonderful swimming pool, golf course and tennis courts. The hotel is huge and it take a long time to hike from lobby to room to pool; that's one reason why I feel that children might have a hard time here. I wish I had time to use the spa but this was a quick trip. The location cannot be beat. But be careful of parking and additional fees that might not show up while booking. Those can add up fast. And I felt the staff was a little stuffy and not very welcoming. However, parking guys were great and very accommodating.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VG1360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, October 11, 2011
Hi VG1360.

We appreciate the feedback, but so sorry to hear that you felt the staff was stuffy or not welcoming. If you want to elaborate on that any so that I can look into it further, please let me know. We definitely do not want that feeling to be presented towards our amazing guests.

Thanks for the update. I hope to hear from you.

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2011

As a Rosen property, it's exactly what I expected. This hotel has Granduer but it lacks in one area. Parking! Self-parking is quite a walk from the actual hotel and at $12 a night its not worth it! I ended up valet parking to avoid walking in the scorching sun for half a mile! Other than the lack of close parking this hotel is TOPS!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mirando411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco, Texas
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 4, 2011

We stayed here for a mini vacation. The grounds are lovely and this resort has every amenity you could ever want. Rooms are nice, pools are amazing. My husband played golf and loved it. I got a massage at the spa and it was divine! Great location...just a couple miles to Universal and International Dr. is just minutes away. If you are looking for a relaxing getaway, this is ideal.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, October 11, 2011
Wow A J!

It seems like you were able to experience a lot of what Rosen Shingle Creek has to offer. We are so happy you had that opportunity.

If your travel needs bring you back to the sunshine state....please let me know. I would be delighted to assist in your reservations!

Thank you,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando Florida
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 29, 2011

Wow I rarely give perfect scores but got a great deal and must say this hotel is one of the best and yes I have stayed at the Ritz Carlton and very aware of all the hotels in Orlando, it’s not on the I drive strip, about 1 mile or so away so you are in need of a car, but the property with three pools is incredible, this Hotel Is super clean, the staff was nice but for a classy hotel not a Ritz Carlton level of service but again nice, guess you can’t have everything, I believe this is a diamond in the ruff, we will be back!!!!! Parking is $12 Great job no Hotel Resort Fee - i am hoping that FL makes its a law to be up front about resort fees this is bad business for tourist to spring it on someone but Rosen doesn’t do such bravo, we had a blast, I DONT FEEL THE store for Food was outrageous at all $2.10 for a fountain drink, $3 for a bagel and cream cheese, $4 for nice piece of cake, for an upscale resort not bad, just seen all the complaints get real this is a nice hotel and go to Publics in eth front if you want to save money, well that is if you want to walk or have a car......I would say this is a top 10 Orlando Hotel by far!!!!!!!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rduenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, October 11, 2011
Thank you so much rduenas!

We appreciate the feedback so much.

As always, if you need anything in the future, please let me know personally. We hope to have you staying with us again in the near future.

Thanks again,

Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
springield
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 25, 2011

The room was large (dbl queen) and very clean. The staff was very attentive and so polite. The food outlets were a little pricey but I accordingly with the upper scale hotel. If you love golf they have a great looking course. The two pools were clean and perfect in temp. They also have a dock that you can fish off of while overlooking the golf course. Only about 15 minutes from Disney and Universal. I paid $119 a night which is reasonable especially with a .upscale hotel

Room Tip: Ask for a room in the front. The view overlooks Orlando itself otherwise the back rooms overlook the...
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gany1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, September 27, 2011
Hi gany1969!

Thank for your review of the hotel. We love your tip!

Hope to have you come stay with us again in the future. Please let me know if your travels bring you back to Orlando. I'm here to help you with your reservation needs.

Thanks,
Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
akron
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 25, 2011

I work for a large retailer that does annual conferences for its managers. This year's conference was at the Rosen Shingle Creek and I couldn't have been happier. The rooms were well configured and had basic amenities. The facilities were top notch, the food was delicious and the golf was perfect. I have never left a meeting wanting to bring my wife for a weekend getaway, but hope that we can make a return trip in the near future.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pennparm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tshoemaker, Guest Relations Manager at Rosen Shingle Creek, responded to this review, September 27, 2011
Hey pennparm!

We hope that when you have the chance to bring your wife in the future that you choose us! We would be more than happy to assist.

Please contact me personally if you want to book anything. I would be delighted to help.

Thank you,
Troy Shoemaker
Assistant Director - Central Reservations
Rosen Hotels and Resorts
9939 Universal Blvd.
Orlando, FL 32821
Direct Line: 407-996-1474
Cellular: 407-832-1569
Fax: 407-996-3150
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rosen Shingle Creek

Property: Rosen Shingle Creek
Address: 9939 Universal Boulevard, Orlando, FL 32819-8701
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Orlando
#6 Family Hotel in Orlando
#8 Romantic Hotel in Orlando
#9 Luxury Hotel in Orlando
#10 Spa Hotel in Orlando
#27 Business Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rosen Shingle Creek 4.5*
Number of rooms: 1501
Official Description (provided by the hotel):
An unspoiled natural setting. A hotel that surprises and delights. Designed to please in every way, Rosen Shingle Creek delivers exceptional luxury. From 1,501 elegant guestrooms and suites, to 15 tantalizing restaurants and lounges, to our 18-hole par 72 championship course, Rosen Shingle Creek is, in countless ways, Orlando's most inspiring AAA Four Diamond hotel. Add in RFID locks, no resort fee, free Wi-Fi, close proximity to International Drive and world-famous attractions for an unmatched Orlando experience. ... more   less 
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Also Known As:
Rosen Shingle Creek Hotel Orlando
Rosen Shingle Creek Orlando
Shingle Creek Resort
Rosen Shingle Creek Resort

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