Our family consisting of my wife, myself, our 12 yr old son, our 12 yr old daughter and 9 yr old son, decided to go on Sunday, December 1st, 2013. We took the advice of many and arrived about 5 minutes after the 7:30 pm show start time. As everyone said, this is a good choice. We walked right in and didn't have to endure the selling up of any product (with the exception of the $20 photo at the entrance) or lines. It was a slow night, only about 100-125 visitors were there which meant we didnt have to pay extra to be seated in the "VIP" row. I'm not sure it would ever be worth it anyway... although their seats were centered, we all we far enough back to see the whole set.
Let me back up a little though... I bought our tickets on line and lucked into a 'black friday' deal which allowed me to buy all tickets for $29 a piece from the pirate's website. With that said, we went to the ticket window when we got there to check in. OK, so even though each of the tickets cost $29, I made the mistake of saying that I needed 3 kids and 2 adults when I placed the order online. WRONG MOVE. Once I got to the ticket counter a dude named Nupaul W (who had NO personality - he actual made us feel like we were wasting his time) asked if we wanted to upgrade our meals for a price - our two 12yr olds didnt want the mandatory Chicken nuggets and mac n' cheese so we opted to upgrade them to Beef Skewers. Nope, cant do that Nupaul W. told us... for NO amount of money unless we upgraded them to an adult ticket... we could only upgrade them to beef skewers IF they had an adult ticket. I explained that we didnt know that and we paid the same for each of the 5 tickets online. He said that he couldnt upgrade the kids tickets to beef. WOW... my bad for telling the truth. I should have labeled ALL my $29 tickets online as adults. Thanks for the flexibility Nupaul. His illogical thought process, and the extra $12 charge to upgrade to 'Chicken only' started our experience with a Grade of D-. It wasnt an "F" because he was at least Nupaul was 'present' (but not friendly and present) at the window.
The cast of characters were great. Very Very Friendly and happy to have us there. The show was boring at times and wasnt engaging until the audience participated. THAT seemed to get us back on track throughout the show. My 12 yr olds said the show was to 'kidish' (meaning they were too old for it to be interesting). My 9 yr old shared their opinion, but I'm guessing only because he wanted to fit in. If it were only him, I think he would have loved it. This show appeals to kids 10 and under I'm guessing due to the response of the 10 and under crowd throughout the show.
The sound system seemed to be a problematic issue. The characters voices were often muffled by the accompanied movie-type soundtrack making it hard to follow the storyline. The only theatrical aspect worse than the sound was the lighting. For us, the best part of the show was the acrobatic girl swinging around without a safety net. SHE WAS IMPRESSIVE! Too bad we could hardly see her because she performed high over the stage lights. She deserved a spot light but didn't get one. The spot light coulda been manned by Nupaul... it could have gotten him away from the public!
Overall... I would say, unless the tickets are free, or you have kids 10 and under, don't waste your time; with the time spent at this venue, you could be resting up instead for a day of walking at the theme parks.