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“WHAT A DUMP.”
Review of Heart of I-Drive

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Heart of I-Drive
Ranked #289 of 337 Hotels in Orlando
Hebron
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“WHAT A DUMP.”
Reviewed June 3, 2013

Bedding was filthy, glad I had my own blanket because I brought it in. The air conditioner did not cool very well and you could see daylight through the door to outside. They have the nerve to charge a resort fee for this dump. No kind of breakfast items. The staff was not friendly at all.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DawnZHebron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shamir P, General Manager at Heart of I-Drive, responded to this review, June 8, 2013
Dear guest,

On behalf of all the staff, I would like to apologize for the fact that we failed to meet your expectations.

We take your feedback to heart, as we try to improve our customer service. The resort fee charge is simply a county fee added for the location, I am sorry that it was an inconvenience to you and hope you will consider giving us a second chance to make it up to you.

Best regards,

G.M.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
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English first
Bay Shore, New York
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 29, 2013

Even though this hotel is local and around everything I have to say there were good and bad things to say.
The reception desk- Paul & Melvin was great helped out a lot.
They were helpful,courteous and funny.
Problem I had was a charge for a microwave. I thought that came with the room.
Also they had no towels to wash with the last few days of my stay.
The bathrooms are really small.
The rooms were clean.
Rod who was at the recption desk was no help rude, lazy and quite nasty.

Room Tip: This hotel is near everything in walking distance.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arima, Trinidad
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 19, 2013 via mobile

Excellent hotel, clean room, all the amenities you want in a room - safe, functional aircon, small fridge, hair dryer, coffee maker, friendly staff, close to theme parks, and walking distance to Resturants, in all, free wifi in all areas, value for money.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marquez010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 12, 2013 via mobile

We checked in before our 7 am flight to Nicaragua. I was so nervous but was pleasantly surprised. We checked in on May 2nd during the night auditors shift and received a warm welcome. The room was clean and more comfortable then $40 would typically provide. Definitely a good value for the money.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank love2travelfromnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shamir P, General Manager at Heart of I-Drive, responded to this review, May 14, 2013
Dear guest,
Thank you so much for your positive feedback! We value your opinion, and are happy to see your experience with us has been a good one. We hope to welcome you again very soon at the Travelodge I-Drive!
Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heart of I-Drive

Property: Heart of I-Drive
Address: 7200 International Dr, Orlando, FL 32819-8255 (Formerly Travelodge Orlando International Drive)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #289 of 337 Hotels in Orlando
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Heart of I-Drive 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Heart of I-Drive. Welcome to the all new rooms Heart of I-Drive - Orlando. We are centrally located on International Drive in front of Econolodge and just minutes from Universal Studios, Disney World, SeaWorld and all the other wonderful attractions that Central Florida has to offer. The Heart of I-Drive is just a few miles away from some of the finest shopping in the world, including the Mall at Millenia and Prime Outlets. A complimentary shuttle service to and from all the major theme parks is included in your total room price. We look forward to having you visit the new Heart of I-Drive. ... more   less 
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Also Known As:
Orlando Knights Inn

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