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“Dont visit when it rains!!!!!!!”

Big River Grille & Brewing Works
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Ranked #350 of 3,829 Restaurants in Orlando
Price range: $15 - $30
Cuisines: American
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Restaurant details
Good for: Families with children
Dining options: Lunch, Late Night, Dinner, Breakfast, Outdoor Seating, Reservations
Annapolis, Md
Level 6 Contributor
163 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
“Dont visit when it rains!!!!!!!”
Reviewed May 2, 2014

ropped in here during a Central Fla deluge. Really crowded, sat at the bar. Although being told tables were limited, due to weather greater was less than friendly., (it was pouring) there were numerous uncleaned tables inside, but we sat at the bar. Took forever to get service. Though staff was really friendly. Wifes Kobe burger was exceptional, house salads super fresh, blackened mahi sandwich was awful. Way too dry, wat too little seasoned, bun was crunchy it was so dry. We
eateb here many times. Bottom line....if they are not busy great, if they are swamped go toESPN Club.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank ooftie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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985 reviews from our community

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Rating summary
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bedford, Texas
Level 3 Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Worst service at disney”
Reviewed April 27, 2014 via mobile

We arrived at Big River on a Friday early evening and were told there was a 1.5 hour wait at which I was not surprised. The host told us we would get served at the bar if we could find a seat. Since we just wanted a light snack we did just that. We found a seat immediately and were nodded at by a server, he did not come by to take our order. After several minutes a different server came by with some menus, we never saw him again. After a longer wait a different server finally came by to take our drink and guacamole order. We looked around, half the tables were empty and there were about 7 servers just milling about. How does that justify 1.5 hour wait? We got our guacamole and it was like someone had half heartedly smooshed an avocado and didn't add anything else to it. Tasteless!! Then a group of cheerleaders came in to order something to go and were ignored by all waitstaff. I finally had to wave our server down so they could order. This is the only restaurant on disney property that has been disappointing. Won't be back.

Visited April 2014
1 Thank Cara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seminole, Florida
Level 4 Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Great spot with good prices...for Disney!”
Reviewed April 27, 2014

Got a table outside with lake view. Service was great and food was good. Disney gets busy, so be patient. Prices weren't too bad, it is Disney so nothing is really cheap, but the value was there as the food was really good. Beers were good too.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Thank Duezoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
39 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Noisy and Average”
Reviewed April 27, 2014

It looks grandiose on the outside but it is plain and small on the inside. Food was okay. Not bad. The blackend fish was not blackend, just fish with spice.

Visited April 2014
Thank buttonMemphis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miranda B, Guest Relations Manager at Big River Grille & Brewing Works, responded to this review, April 29, 2014
Thank you for your business and for providing this feedback. I'll pass along this information to the team so we can address the issues you pointed out. If you'd like to discuss this further, please contact us at rbsocialcomments@cwrestaurants.com and someone will be in touch.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Poor service”
Reviewed April 25, 2014

We visit Orlando a couple of times a year and would always have a meal here and a cocktail or two but on our last trip we noticed the service was pretty bad. Our food was thrown at us, my husband had no cutlery, asked for some that never came in the end had to take them from a near by table. The tables seemed to be closer together than usual.
We were half way through our meal when our server came over and asked what desserts we wanted, I said I haven't finished my meal yet, she snapped back at me "I was only asking" I couldn't believe her attitude.
From start to finish we were made to feel unwelcome and in the way. I hate to say this but the staff all seemed to be young girls who just wanted to joke around with each other and the customers were an inconvenience to their social life. Food was good what a shame about the service. We are due back in the area next week but we will NEVER go back.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Peaches1Wales-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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