I dined here last week with my mother and daughter (3). I will review this restaurant in accordance with the rating criteria.
Service- This was the major downfall of my experience at GFC. To begin, upon arriving at the hostess station there were 3-4 staff members just talking amongst themselves, not a problem, but when I stated I had a reservation the staff looked burdened, which is odd for Disney. When we went to go to our table, they seemed burden once more when my family had to pass by. The staff insisted on seating all guests with elbows reach of each other, despite the high vacancy in the dining room. This was also odd. I understand some tables are reserved under reservations according to party size, but there were maybe 5 out of 50 tables occupied. My other not so pleasant experience was with our server. She was nice as far as servers go, but seemed a little irritated at my daughter's presence. While this is a nicer sit down lunch location, it is still Disney, and kids are their cash cow so to speak. My daughter dropped her toy directly beside the server's foot, and rather than her offer to try to help me out by grabbing it, she stared at it, as I had to wiggle my way out of the cramped seating, twist around and move chairs so I could get it. I am not stating that it is anyone's job to pick up after my daughter, but even I would have done that for someone just to be polite! Upon leaving, the same gaggle of hostesses were once again burdened when we had to get by. Give me a break, it's two steps to the side!!!
Food-I will say, the food I had here was great. They offer a nice selection for kids too, and were able to make my daughter some pasta without meat. (My little one is pretty much a voluntary vegetarian for no other reason other than the fact that she is picky.)
My mother and I are Ruben sandwich fans, and the one here is one of the best I have ever had. It is served hot and fresh, and has just enough of all of the tasty toppings! The homemade chips on the side are perfectly cooked and will leave you wanting more!
Value- The food and atmosphere are the real value. I mentioned how poor the service was, but perhaps it will be different for you?
This is the category that gets an excellent review! This dining room is gorgeous! Ask and ask again for a window seat. There are various views and this would be a great spot for a mother daughter brunch or a couple's lunch! The theme is focused around the resort, in all of it's beautiful elegance.
For the price point, I would rather go back to Kona Cafe (my review is posted on Tripadvisor). This is a nice place for the price, but the service I received was a turn off to say the least.
This location is hard to find. If you are in the lobby on the ground floor, follow the walkway on the left. You will pass 1900 Park Fare and a the elevators. Keep following it left and you will pass a gift shop and the restrooms. You will find it tucked in the back corner.
Dining Plan is accepted.