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Homewood Suites by Hilton Orlando - UCF Area
Ranked #23 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed April 30, 2012

Hotel was clean and the staff was friendly. The studio room was cute but wished the rooms had two tv sets so the kids on the pull out couch didn't have to share.

Room Tip: If you are traveling with children it's best not to get a studio room.
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  • Stayed: April 2012, traveled with family
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2  Thank charlestononthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded May 2, 2012

Dear Charlestononthego,

Thank you very much for taking the time to share your experience with us. We take a lot of pride in our work and we are grateful to hear that you were satisfied with the service we provided. For future reservations, I would like to suggest that we do offer both studio and one-bedroom suites which would afford you more privacy and the additional TV set for your family.

Again, thank you and we are looking forward to welcoming your family again soon.

Sincerely,

Steffi Snelling
General Manager

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449 - 455 of 581 reviews

Reviewed April 23, 2012

we stayed 3/29-4/1/12. Online said sold out for 3/29 but we spoke to manager of hotel directly and they got us in for all nights.
Very comfortable, clean and includes hot breakfast which was adequate and convenient not having to leave hotel to eat.
During week they also have wine and appetizers on certain days.
Everyone polite and very accommodating.
Best hotel in that area!

  • Stayed: April 2012, traveled with family
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Thank ritzput
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded April 24, 2012

Dear Ritzput,

Thank you so very much for your review here on Tripadvisor. I am happy to hear that we were able to accommodate your family for your entire trip to Orlando. I understand that convenience is a priority when traveling as a family and I am glad that our breakfast and Welcome Home reception provided everything you needed throughout your stay. As mentioned, we offer the dinner reception Mondays- Thursdays and it always offers a great atmosphere for our guests to relax and enjoy a nice meal and drinks. We are looking forward to your return.

Sincerely,

Steffi Snelling
General Manager

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Reviewed April 14, 2012

What a great property. The staff was professional and the rooms were clean, spacious, and comfortable. Great breakfast with a wide selection on the full buffet. Convenient to UCF and Waterford Plaza. I was impressed with how quiet the rooms were and ample parking. I look forward to staying at the Homewood Suites again.

  • Stayed: April 2012, traveled with family
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3  Thank ResortMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded April 16, 2012

Dear ResortMike,

Thank you so much for your positive review! We’re glad you took the time to pay attention to the small details of our property including our rooms, complimentary breakfast, and convenient location. Also, thank you for taking note of our wonderful staff—I’ll be sure to share your comments with them!

We certainly look forward to your return to our hotel!

Sincerely,

Steffi Snelling
General Manager

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Reviewed April 12, 2012

Wow! this place was great, a little pricey but worth it in the end. With 3 Kids we need bigger rooms and a 1 bedroom suite is ideal. These room are like apartments, kitchenette, fridge, dishwasher, the works. Great breakfast and a sweet pool area to boot. Right by UCF, shopping and other amenities. the staff were all wonderful and I can honestly say that even though the rate was a little steeper than what we usually pay it was not unreasonable and well worth it in the end and since it was Easter weekend I am sure the price was commensurate with the area. An ideal hotel for business travelers as well.

Try to get an isolated room if you want more privacy. Layout of hotel had long hallways. Next time i will request room closer to elevator and little more isolated but that's just a pet peeve. At a minimum ask for a pool view.

  • Stayed: April 2012, traveled with family
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3  Thank OrlandoJA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irina M, Front Office Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded April 19, 2012

Dear OrlandoJA,

Thank you so much for taking the time to post such a positive and informative review! We are so happy that you enjoyed your stay with us. I'll be sure to share your great comments with all the team members; they’ll be excited to hear the feedback.

I’m so glad you had a great stay, it is our goal with each guest and we look forward to seeing you again soon!

Sincerely,
Irina Marsee
Front Office Manager

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Reviewed April 2, 2012

The hotel room was very clean, well maintained and quiet. Stayed five nights in a queen bed suite. Staff was always helpful and courteous. Breakfast was a delight...

  • Stayed: March 2012, traveled as a couple
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6  Thank Trentaluski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded April 4, 2012

Dear Trentaluski,

Thank you very much for taking the time to write about your previous experience with us. We are thrilled to hear that you enjoyed your time and we were able to provide you with great service and amenities throughout your extended stay.

We are looking forward to welcoming you back soon.

Sincerely,
Steffi Snelling
General Manager

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Reviewed March 7, 2012

If you are looking for a great, comfortable, clean hotel to rest and refresh, this one is perfect. It is close to all major college and University campuses in this Florida area as well as the technology park. We were visiting Rollins and UCF.
Our room was a King bed suite. It had separate sleeping/bathroom area, and sitting/kitchen area. Two large screen televisionsand a very comfy couch. The kitches is perfect, with full size refrigerator, dishwasher,garbage disposal and stove top. There is a small table for two to dine comfortably or to use as a desk for work. They provide a large breakfast selection in the lobby and a welcome home evening meal that is out of this world. They even say "Welcome Home" when you return later on in the day and evening. The lobby has ample dining tables as well as soft couches and chairs. There is a pool area and patio with umbrella tables to relax. The business center is well stocked and very available with room card access. Everything is very clean and user friendly. There are plenty of parking spaces. Also, there are side and back enterances with room card access so you will not have to be concerned about parking away from the front door. You are always only steps from an enterance as long as you have your room key.
The hotel shares a parking lot with Walgreens, so do not worry if you forget anything.
The front desk associates will see to your every need while staying there. They provided me written directions to every destination I needed, and provided plenty of hospitality. We were there on personal business and each person we had the pleasure of meeting was very encouraging and supportive.

Room Tip: All you have to do is ask and they will help you choose a room perfect for your needs.
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  • Stayed: March 2012, traveled with family
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2  Thank summerr106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded March 8, 2012

Dear Summerr106,

Thank you so very much for taking the time to write this glowing review on Tripadvisor. We are delighted that you had the opportunity to enjoy our delicious receptions and complimentary amenities. Our team takes pride in providing exceptional customer service and keeping our hotel clean- it is great to hear that we delivered on our promise to ensure a comfortable and enjoyable stay for each and every guest. I will be sure to share your kind review with my team during our next meeting.

We look forward to welcoming you and your family back in Orlando soon.
Sincerely,
Steffi Snelling
General Manager

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Reviewed March 6, 2012

The hotel has absolutely clean rooms, with a full kitchen, well decorated, with high speed internet that works at a high speed, a nice pool, a comfortable place for breakfast.
The breakfast is complete, well served, and there is free parking around the lot.
For us, the best rooms are in the back, far from the street.
It has a Walgreen's at one side, so you can shop 24hs for urgent needs.

The Staff:
Plain and simple: Carolina, at the front desk, was very helpful, doing her best to speak in spanish, and giving us all the help we need.
The one thing that impressed us: we stayed just one night because of prior reservations in a Resort nearby. When we checked out, we wanted to pay cash, so we did.
The same day I received an email from Chris, who works with Carolina at the front desk, telling me that I gave them an extra $100 bill, asking for my current adress to send a check.
This honest behaviour is a rare thing these days...

  • Stayed: March 2012, traveled with family
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2  Thank Hipolito_Bouchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSnelling, General Manager at Homewood Suites by Hilton Orlando - UCF Area, responded to this reviewResponded March 9, 2012

Dear Hipolito_Bouchard,

Thank you very much for your positive review of our hotel and more importantly our team members. Our entire team is determined to ensure an excellent stay for all our guests and I am thrilled to hear that both Chris and Carolina took great care of you and your family throughout your stay. I will make sure to give them your regards.

We are looking forward to your next visit to Orlando.

Sincerely,
Steffi Snelling
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Orlando - UCF Area

Address: 3028 N Alafaya Trl, Orlando, FL 32826-3206
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Orlando
#25 Family Hotel in Orlando
#76 Romantic Hotel in Orlando
Price Range: $136 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Orlando - UCF Area 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Homewood Suites Orlando-Ucf Area Hotel Orlando
Homewood Orlando
Orlando Homewood Suites

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