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“There's No Place Like Home...wood Suites!” 5 of 5 bubbles
Review of Homewood Suites by Hilton Orlando-UCF Area

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Homewood Suites by Hilton Orlando-UCF Area
Ranked #9 of 335 Hotels in Orlando
Certificate of Excellence
Toledo, Ohio, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“There's No Place Like Home...wood Suites!”
5 of 5 bubbles Reviewed August 31, 2011

My husband travels frequently for business. I am so thankful I was able to join him on this trip. What a wonderful experience! He has made it known to his company that he now prefers Homewood Suites. The rooms are clean, beautiful and spacious. The staff is truly amazing. I cannot say enough about how wonderful EVERYONE and EVERYTHING is. I highly suggest you make this Homewood Suites your hotel of choice...you will not be sorry.

  • Stayed August 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JanLanham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstanek, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review, September 3, 2011
Dear JanLanham,

Thank you very much for your excellent review. It's our goal to create "Home Away From Home" and our staff will be delighted to see your comments.
Thank you for your business and please think of us when you are back in the area.

Sincerely,

Jan Stanek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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514 reviews from our community

Traveler rating
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    117
    27
    7
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Fort Myers, Florida
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 16, 2011

We received such exceptional service from the time of arrival to our departure. Whoever is responsible for hiring employees gets an A+. Everyone from the front desk to the staff responsible for preparing the AWESOME hot breakfast that is served daily. Since we were so impressed with the rooms and grounds of the hotel. We decided to host a celebration for the graduate, which had attended UCF-Orlando. The hotel has a fabulous meeting room that opens onto a patio furnished with gas grills for cooking. The professionalism of the staff and their CAN-DO attitude was so refreshing. Our stay at your hotel was relaxing and stress free. Thanks for the CLEAN and QUIET rooms.

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank dee t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstanek, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review, August 21, 2011
Dear dee t,

Thanks for the great review.  I’ll let our Team know that you noticed their efforts.  I’m sure they’ll be excited to hear the feedback.  They work very hard to make sure no detail is overlooked and everyone feels like at home.  Please come back and visit us again sometime, we’d love to see you again!

Sincerely,

Jan Stanek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winter Park, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 9, 2011

I wanted to recognize the wonderful staff at the Homewood Suites on Alafaya Trail here in Orlando. They should be commended, as they are great representatives of your company. I recently relocated here from Ohio for my company and had to utilize the Homewood location on Alafaya Trail for temporary housing for almost two months. It was the most pleasant temporary lodging experience my wife and I have ever experienced. All of the staff were kind, considerate, friendly, tremendously responsive and efficient. They made us feel like it was our home, and after leaving our home in Ohio of almost 25 years, that was a comforting experience.

I would like to personally recognize Steffi, Chris, Maria, Larry and Phil, and forgive me if I have forgotten someone, as they all went out of their way to ensure that we enjoyed our stay! Our company utilizes the Homewood Suites for company relocations such as mine, and it is refreshing to know that we are in such good hands.

I hope that Homewood Suites can do something to truly recognize these valuable company representatives, as they all deserve it!

Thanks again!

Brian Lehman
Director of Human Resources

  • Stayed May 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BRIAN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstanek, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review, August 11, 2011
Dear Brian Lehman,

I can’t tell you how nice it was to see your glowing review about our hotel.  The staff will certainly appreciate your comments about their friendly demeanor and responsiveness. They truly enjoy taking care of our guests and making sure they feel like at home.  Feedback such as yours is what makes our job rewarding, and we do hope you’ll come back again when your travels bring you to the UCF Orlando area!

Sincerely,

Jan Stanek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lepzig
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 5, 2011

We have stayed at this hotel for the second time within the past year. We were impressed by the comfortable, tasteful furniture and cleanliness of the room. It is very convenient that breakfast and dinner was included in our room rate. The menu changes daily and tasted great. Every member of the staff was friendly and greeted us everytime they saw us in the hallway or coming through the lobby. The front desk team provided us with information and directions whenever we needed help. The pool area was very clean and not very busy during the week. We will definitely stay here again when we are back in Orlando.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank baruth61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstanek, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review, August 28, 2011
Dear Baruth61,

Thank you very much for your time to review our hotel on Trip Advisor. We are very happy to hear you enjoyed your stays with us and that you were able to take advantage of all amenities we offer. Our team is looking forward to have you with us again in the future.

Best Regards,

Jan Stanek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penticton, B. C.
Level Contributor
182 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed July 28, 2011

The suite was lovely - nicely decorated and furnished but extremely small. There was a tiny kitchen. There is a drug store immediately next to this property so you can go and purchase bottled water or snacks which is far more cost effective than purchasing from the little in-house store.
We were pleased to have a free dinner offered to us as we checked in. I believe this is offered Monday-Thursdays only. There was also a complimentary breakfast. There are lots of restaurants within a short drive.

  • Stayed April 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Avlem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstanek, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review, August 1, 2011
Dear Avlem,

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we are sorry you were not fully satisfied with the size of our guestrooms. Did you stay in studio suite or in one bedroom suite? Our one bedroom suites offer a little bit more space. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider us again in the future.

Best Regards,

Jan Stanek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed July 25, 2011

We took a long road trip to look at colleges. We just finished touring UCF and decided to call it a night. We stumbled across this hotel and decided to give it a try. It was a great decision. We felt welcome by the courteous and friendly front staff. Even though we were a walk-in we were quickly checked in. The layout of the suite was very nice. Plenty of room for everyone. The room was quiet and very clean. We just finished unpacking when we received a call from the front desk asking us if the room was to our satisfaction and if they could do anything else for us. We needed food and they recommended a local Italian restaurant that delivered. The next morning we enjoyed a good free breakfast. It's the little details that make a good hotel great and this is one hotel that we will definitely stay at again.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank coyotesfft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSnelling, Front Office Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review, July 30, 2011
Dear Coyotesfft,

I would like to thank you for taking the time to share your most recent experience at our hotel on TripAdvisor. I am very happy to hear that you enjoyed our hotel and the amenities we have to offer. I especially appreciate you recognizing our staffs effort and hard work to create a comfortable and memorable stay for all our guests. Feedback such as yours is what makes our job rewarding and I hope to welcome you and your family again very soon. Good luck on your search for the right college and hopefully this will not be your last trip to UCF.

Sincerely,

Steffi Snelling
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed July 20, 2011

Very nice hotel. Had a great breakfast, at no charge. Room was very clean and front desk person was great. We got to hotel a little early and she called housekeeping and did a rush on our room. We had a 1 bedroom king. It was on the end so had no foot traffic near our door. The only complaint I have is the fan in the bathroom does not shut off and can be very loud at night. Really close to UCF.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kayleeyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jstanek, General Manager at Homewood Suites by Hilton Orlando-UCF Area, responded to this review, July 21, 2011
Dear Kayleeyes,

I would like to personally thank you for your time to review our hotel. Our team really appreciates your comments about our clean rooms, great front desk staff and great breakfast.
Please accept my apology for loud bathroom fan. I will make sure to address this issue with our maintenance department as soon as possible.
We look forward to have you with us again in the future.

Best Regards,
Jan Stanek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Orlando-UCF Area

Property: Homewood Suites by Hilton Orlando-UCF Area
Address: 3028 N Alafaya Trl, Orlando, FL 32826-3206
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Orlando
#25 Family Hotel in Orlando
#76 Romantic Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Orlando-UCF Area 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Homewood Suites Orlando-Ucf Area Hotel Orlando
Homewood Orlando
Orlando Homewood Suites

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