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“Cracking location, great rooms!”

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Hilton Grand Vacations at Tuscany Village
Ranked #39 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed March 15, 2013

This hotel is BIG! Mainly a timeshare resort but many holidaymakers around. The hotel was perfect for visiting disney as they offer a mini bus to all the main attractions but make sure you book it the night before or first thing!! The rooms were very modern but dont expect a full kitchen... there is no hob so if you plan on cooking its microwave jobs only. There are also no cooking utencils, just basic knife and forks.

It is right next door to an outlet shopping mall which is open till 10pm each night so perfect for a day off from the theme parks and there is also a supermarket over the road which opens early.

The only negative I have was there is one restaurant nearby - a steakhouse over the road which was good. So if you want to venture out for breakfasts or dinners you will need a car. Car parking is free at the hotel and there are plenty of spaces tho. if you want to have a drink in the evening the nightlife is few and far between but a taxi to downtown Disney is around $25.

  • Stayed: November 2012, traveled as a couple
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3  Thank littlejennyred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,840 - 2,846 of 4,796 reviews

Reviewed March 15, 2013

Clean rooms, wonderful views, friendly , helpful staff with ongoing family activities. We had a rainy day and there were special activities for that! Location is very close to Disney, mall, and Catholic shrine..

  • Stayed: March 2013
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1  Thank Crista M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013 via mobile

This place is awesome! We stayed in Building 6, which is on the back side, but right by the bridge that goes across the lake (back to the main clubhouse & kids play area). There are 2 pools & the one at the clubhouse is huge & is in a really cool shape....they also have activities at this pool at certain times, including movie nights by the pool! There is also a private entry from this resort to the huge Premiere Outlet Mall next door, very close walking distance! It is only about 5 miles from Disney. It has plenty of food places close by, and a Publix grocery store across the street. The rooms are extremely nice, very clean & well furnished, including a huge jet tub, our room even had a washer & dryer in the room! I would highly recommend this place & we would definitely stay here again!!

  • Stayed: March 2013
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2  Thank Rachel13Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

Beautiful rooms and complex very peaceful!! Our room was at the back so quite a long walk! On site pizza place was delicious and great access to outlet! McDonald's and supermarket right across the road! Downside- at the very end of international drive so nothing good within walking distance and a long sit on the I-ride! If visiting parks there is no free shuttle :-(

Stayed: June 2012, traveled as a couple
Thank F M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Hilton Grand Vacations at Tuscany Village, responded to this reviewResponded April 19, 2013

Thank you for your mobile review. We’re delighted to hear you thought your rooms were beautiful and the complex as a whole was very peaceful and we hope to have the opportunity to be of service to you again, whenever your travel plans bring you back to the Orlando area.

Peter M. Merrill
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

We (family of four) stayed here second time, this time unfortunately only three days.

This is excellent hotel with excellent service. Our dotter said, when we drived to hotel, that this is second best hotel where she have ever stayed.

Rooms (even smallest) are big, very clean and handy. Main pool area is excellent. Location is too good for shopping lovers with own entrance to Prerium outlet area.

I'm really sure, that we will stay here again, if we come to Orlando!

  • Stayed: February 2013, traveled with family
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Thank Skuuga13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Hilton Grand Vacations at Tuscany Village, responded to this reviewResponded March 25, 2013

Thank you for your great feedback. We honored to have you as a repeat guest and look forward to the opportunity to be of service to you again whenever your travel plans bring you back to the Orlando area.

Peter M. Merrill
General Manager

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Reviewed March 14, 2013

We had a problem at check in.
We arrived at 3:50pm to check in. They did NOT have our room ready. They were going to give us a list of things to do, while we waited for our room to be ready.
What? We had just driven 7 hours and were very tired. There was NO OTHER room they could give us!?
Sorry, we would go down the road to the Embassy Suites.
Talked to the manager and invoked Tripadvisor, and low and behold they found a room!!!!

However we did enjoy ourselves immensely.
The one bedroom was wonderful. Beds were fabulous. it was exceptionally clean.
The pool was heated and very nice...hot tub was excellent.
Grounds were exceptional.
I strongly recommend this hotel.

  • Stayed: March 2013, traveled as a couple
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Thank JUdyrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

HGVC Tuscany on International Drive is becoming just an average place to stay.
Parking is impossible because of the staff taking up the spaces with their green carts. I almost got run over twice as they speed through the villa. HGVC Elite members get no perks and treated like someone paying cash to rent a room. Maid service requires the exact quantity of items you want (i.e tissue, paper products, towels, trash bags). Are they counting it so I don't sreal it? Somehow the customer service is waning and I'll probably try another Orlando HGVC property for future stays.

  • Stayed: February 2013, traveled as a couple
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1  Thank binno1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, General Manager at Hilton Grand Vacations at Tuscany Village, responded to this reviewResponded April 19, 2013

Thank you for your feedback. We sincerely apologize for giving you the impression during your February stay that our customer service is waning and would encourage you to contact Darren Gray, our Guest Services Manager, at dgray@hgvc.com or at 407.465.2672 at your earliest convenience to discuss the particulars of your situation, so we may benefit from your overall experience.

Peter M. Merrill
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Grand Vacations at Tuscany Village

Address: 8122 Arrezzo Way, Orlando, FL 32821-6849
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Orlando
#35 Business Hotel in Orlando
#40 Romantic Hotel in Orlando
Price Range: $143 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Grand Vacations at Tuscany Village 3.5*
Number of rooms: 720
Official Description (provided by the hotel):
A beautiful family resort, Hilton Grand Vacations at Tuscany Village is just minutes to Orlando's world famous attractions including Walt Disney World(R), Universal Orlando(R), SeaWorld(R) Orlando, Aquatica(R) and is adjacent to Orlando Premium Outlets(R) - Vineland Ave. Guests of Hilton Grand Vacations at Tuscany Village enjoy a remarkable family vacation experience from the elegantly appointed studios, one and two bedroom suites to the abundant resort activities. Hotel views include fabulous swimming pools, water features and a bird's eye view of the lush 34-acre resort grounds inspired by the beauty and ambiance of Tuscany. ... more   less 
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Also Known As:
Hilton Grand Vacations Suites On International Drive Hotel Orlando
Hilton Grand Vacations Club Orlando
Hilton Orlando
Hilton Grand Vacations Club International Drive
Hilton Grand Vacation Club Orlando
Orlando Hilton
Hilton Grand Vacation Club International Drive

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