We returned to Portobello to give them another chance after a not so good experience in January. Our family arrived at 5:15 for our reservation. At 5:45PM they were still searching for the wine we ordered and then sent another waiter over to our table with the "bottle". It was not the Cabernet - but rather a Merlot from the same vineyard. We pointed that out to this new waiter and he said he'd be right back with the correct bottle. At 6PM he came over to apologize that they were out of the wine. At this point we requested that our waitress come back to take our orders as our 2 year old grandson was hungry. She did that but the waiter came back with the wine menu again saying he would "upgrade" the wine and we just needed to select another bottle. My husband selected a Sonoma Cabernet (which was $1 more) and there was a discussion as to which Sonoma he wanted - the Cab or the Coastal. He told the waiter he did not want the Coastal as none of us cared for that. Lo and behold the waiter came over, opened the wine and started pouring without showing us the label and - you guessed it - it was the Coastal! When we pointed that out to him he said he would get the manager. Dinner continued with no manager in sight. We left there feeling as if the service has definitely changed over the years to the point of it being non-existent now.
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