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“Not as good as expected!”
Review of Planet Hollywood

Planet Hollywood
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Ranked #446 of 3,883 Restaurants in Orlando
Price range: $11 - $30
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Restaurant details
Good for: Families with children
Dining options: Breakfast, Late Night, Dinner, Lunch, Delivery, Reservations
Neighborhood: Lake Buena Vista
Reviewed March 15, 2014

Rainy day in Orlando, waited approx 30mins for the table as it was busy due to weather,to be expected. Atmosphere was good, lots of memorabilia but some placed too high to view properly.
Placed order, which took 30mins to be delivered to the table. Kids had pizzas and were not impressed, temperature not hot enough. Husbands chicken dish was alright, not memorable. I had pasta with Alfredo sauce and king prawns, all 7 of them!
Didn't have dessert.
Generally was ok but expected better.

    • Value
    • Atmosphere
    • Service
    • Food
Thank NykolaJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,845 - 1,849 of 4,152 reviews

Reviewed March 15, 2014

Food was cold... Sent it back, came back somewhat hot. You could tell it had been microwaved because it didn't stay hot. And it didn't really taste that good. Kids meals were 8.99 and didn't even come with dessert! That's a lot when you're used to paying $5 or $6. Our server, Ryan was lovely and genuinely felt bad that the food was cold. The manager came over to apologize which was appreciated. Planet Hollywood - you need to take your focus off the photo taking and the fancy souvenir glasses and start producing some decent food. You're on disney property - I expected disney quality.

Thank SusieQ1077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PH_CustomerService, Guest Relations Manager at Planet Hollywood, responded to this reviewResponded April 4, 2014

Please accept our apologies for your experience. We have forwarded the information to management and would love to have someone reach out to you. Could you email us your contact information to customerservice@planethollywoodintl.com? Please make sure to include the date and the location of your visit in your e-mail. We always appreciate opportunities to better serve our guests. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2014 via mobile

We ate here because we had a 50 dollar gift card. Normally I would steer clear of these overpriced chains. But we were pleasantly surprised. And with tax, my meal plus my husband's and daughter's was only 46 dollars. My Cobb salad was really good. And my daughter's spaghetti meal was huge with 4 large meatballs. Fun ambiance as well. We walked all 3 floors to check out the movie memorabilia. Overall good experience.

Thank fantasia07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2014

Had Christmas day lunch at Planet Hollywood. Although we had booked we had to wait an hour to be seated (the works in the car park had made lots of people late!). Didn't get off to a good start but Frank got us a table and complimentary drnks and starter. Food was great as unlike some reviews I wasn't expcting fine dinning. All you can ask of an establishment is that when there's a problem they sort it, thanks to Frank we had a great Christams Day lunch.

Thank JamFamEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2014

Mo the manager went above and beyond to help us get seated, served and done, in time to see Cirque. Would definitely recommend Planet Hollywood to anyone.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Babs12yahoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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