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“Eat here first when you get to Orlando, everything else will be better”
Review of Planet Hollywood

Planet Hollywood
Ranked #734 of 4,083 Restaurants in Orlando
Price range: $11 - $30
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Restaurant details
Good for: Families with children
Dining options: Breakfast, Late Night, Lunch, Dinner, Delivery, Reservations
Neighborhood: Lake Buena Vista
Reviewed March 23, 2013

Overpriced, poor service, poor quality food, manager who asks how everything is before getting anything, the is gone like a ghost when things go bad....first time I have tipped nothing and not felt any regret.

I even completed the online survey expressing my poor experience, and got a response from the manager saying he was concerned and wanting to make it right for me, so I gave him more details to identify the source of the problem by email, then never herd another word. No effort to make anything right, very similar to the actual meal where they made no effort to do anything right. Lots of great options nearby - pick one, it's sure to be a better experience.

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Thank Ridgeline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,419 - 2,423 of 4,446 reviews

Reviewed March 21, 2013

We really liked the atmosphere, and wait staff was very good. Bruchetta is nothing special, but the meals were above average

Thank Craig T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2013

The food was excellent, the service was fantastic. We got there at 11:30 and had no wait (on a Saturday) and the food was out quickly and hot. The kids had fun looking at all the displays on all 3 levels. Not to pricey either!

Thank Kristi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

First off the temperature inside was FREEZING! Now I've lived in Orlando for 7 years and am used to chilly restaurants but this was almost unbearable. Maybe as a result of that our food, when it eventually arrived was also cold and not of a very high standard. The server was terrible, wrong items brought to two out of the six of us , rest nearly finished by the time it was corrected . no apology, just a couldn't care less attitude . Overall just a disappointing experience . We won't be returning. It was the one and only time i have never left a tip.The only good part was the movie memorabilia and exhibits . That's what the two stars are for.

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2  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

The kids loved all the videos playing on the wall mounted TV's and the loud music playing.

Food was OK -typical of a Chili's or such but more expensive.

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Thank fb249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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