We walked into the Brown Derby with priority seating reservations. The person at the reservation counter made Cruella DeVille look pleasant. She acted as if she was doing us a favor to look up from her computer. No smile, no greeting, no kindness from anyone until we were taken to our seat. This young lady was nice. When we were seated, our server looked at our seating card and said, "Oh, oh."
My husband and I looked at each other and almost got up and left. We were starving, though, and stayed. The food was good but it never made up for the rudeness of the people working there. We left with the comment that we would never go back there.
Disney needs to clean house there and put some friendly people to work--or, is this how they really acted at the Brown Derby in LA