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“What a disappointment! Even for a sandwich shop.”
Review of Duow Usa - CLOSED

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Duow Usa
Cuisines: American
Description: It's a Wrenchaurant, not a Restaurant, working by the golden rule and turning out real food.DUOW is a quick service eatery specializing in gourmet sandwiches, stacked plates, and healthy salads and wraps.
Restaurant details
Description: It's a Wrenchaurant, not a Restaurant, working by the golden rule and turning out real food.DUOW is a quick service eatery specializing in gourmet sandwiches, stacked plates, and healthy salads and wraps.
Reviewed September 21, 2013

Well the website looks wonderful, but the restaurant certainly is not. Expected really good sandwiches and plates of inspired items. NOT! Went with a largish group, about 20 + people. They obviously cannot handle a group of any size. We waited downstairs, and then went up a narrow staircase to a room bathed in florescent shop lights, with yuck mustard yellow walls and a few tacky posters. Cheap tables and chairs. I have been in high school cafeterias with more ambiance. All the condiments, drink machines and restrooms are downstairs. They had taken our order while sitting in the downstairs area. Even with this head start, service was extremely slow. The people who ordered sandwiches got them on the first trays that came up. Very plain and boring looking. Person across from me had some thin slices of meat and some cheese on a roll. And a pickle in a plastic basket with a piece of wax paper. His neighbor got the meatball/loaf sandwich. She cut most of the bread off. My husband and I waited and waited as one at a time a single tray made its way up. We waited over an hour. By this time everyone else but us, and a few people who had ordered a platter which consists of your choice of two sides, a meat and a sauce, had finished eating and were making motions to head out. I can tell you the food was nothing special. Ours came cold as could be, cold broccoli, cold congealed macaroni & cheese. Just the meat loaf which had obviously been tossed on a grill was warm. Same with my husbands meal, only thing hot were the potatoes. The owner seemed very nice, but gee, hasn't he ever eaten out? You have to wonder. It is pretty cheap for sure..... but you can get better of the same at a Quizno's and Subway or any Mom and Pop local Italian restaurant. If anyplace needed a total make over, this was it.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Classydiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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