On our most recent visit to WDW, we ate at Signature Restaurants every night of our 8 night stay---while I love their surf and turf, and water view their service leaves something to be desired.
We stayed during my birthday and this was noted on all my reservations, but the table they gave us initially was terrible! Since there WAS a clearly available window table, we asked for that one. It was made very, very apparent that this was a huge imposition. They ultimately gave us the table, but madeus wait (even though it was ready for an additional 10+ minutes.
Our server was clearly annoyed by this and painfully inattentive. Though it was not terribly busy (he was more often than not chatting away to the clearly more VIP table next ot us), we had dirty plates sitting in front of us for a very, very long time---in fact we saw our main courses taken back to the kitchen because of all the dirty plates!
That said, the food's great and I'd still come back on my next WDW trip--but it surprised me, because everywhere else the service is mind blowingly good. And I'm very forgiving about these things, I work in the business and have been a server for a long time.
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