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“Terrible food and even worse service”
Review of Wolfgang Puck Cafe

Wolfgang Puck Cafe
Ranked #540 of 3,776 Restaurants in Orlando
Price range: $9 - $30
Cuisines: Italian, American, Sushi, Contemporary
More restaurant details
Restaurant details
Good for: Scenic view, Special occasions, Large groups, Kids, Families with children
Dining options: Dinner, Late Night, Lunch, Free Wifi, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Terrible food and even worse service”
Reviewed January 20, 2013

We had a reservation here for a party of ten.
It was busy admittedly , but not able to cope with the amount of people in the restaurant..
We told the waiter we also would need separate bills which we were told would not be a problem.
After ordering drinks they took almost 25 minutes too arrive. Our order for dinner was almost an hour and once we had finished the bill was another 30 minutes after asking for it.
Two of the meals were also wrong and the people that ordered steaks were sent back twice.
This is the second time I have tried one of his restaurants and been very disappointed.
I will never return to any of his restaurants and certainly not recommend them at all, just terrible.
The only good thing was the alcohol was taken off the bill after we complained about the bad meal and service.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank joanr492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
novi
Level Contributor
482 reviews
327 restaurant reviews
common_n_restaurant_reviews_1bd8 305 helpful votes
“Consistently good”
Reviewed January 19, 2013

Located in Downtown Disney not far from the Cirque de Soleil theatre and AMC 24 complex they have a traditional menu as well as a sushi menu. Many of the sushi items are California style with avocado and vegetables as well as raw fish items. The traditional menu has all of the items that made Wolfgang famous including BBQ pizza selections. I have been here a number of times this year and the food was surprisingly consistent; but of course you come here mainly for the atmosphere. Kid friendly. Plan to have a relaxing dinner and take in the crowd and stay away from the most busy times when service slows down. If you are short on time or impatient look for Wolfgang Pucks Express.

Wolfgang Puck Express has some of the same dishes that you can eat standing up or to take to the waterfront benches. Located close to Ghiradelli's and Lego, near the waterfront.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank m w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sebastian, Florida
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“One of our favorites while at Disney World”
Reviewed January 18, 2013

Ever since it opened, each time we at Disney World we make a point to eat at the Wolfgang Puck Cafe. Yes, the place is stale and could use a refurb, and yes, the menu could use some updating, however, we enjoy the consistency of the items we go there to enjoy - the butternut squash soup and any one of the great pizzas. Price are on the high side for what you get, but the menu is varied enough to pick and choose to suit your budget. The service has always been very good, with the servers going out of their way to please.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mikelob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
73 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Ridiculously slow service...”
Reviewed January 17, 2013

Ate here to celebrate our group's Disney Marathon run. Unfortunately our waiter was so incredibly slow. It was a busy night, and he did have a few large tables to cover, however he didn't even bother to take our drink order when he first dropped off menus. And it took nearly an hour for our order to get taken at all. In total, it took over 2 hours for us to order, eat and get our bills. Food was decent, but not worth the time or aggravation we endured having to wait for so long. Plus our waiter was quite snide with us when we made requests for individual bills, and questions about dessert because one of our party had a nut allergy. Because we were a party larger than 6, we were forced to pay a 18% tip, however we spoke to the manager who removed it and allowed us to pay as we saw fit, which was nice. The waste of time however, could not be compensated for.

Visited January 2013
Helpful?
1 Thank wheresheroams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
81 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Quality ok.”
Reviewed January 15, 2013

We attended with a family of 4 adults and 2 10yo children as part of a celebration and while the service was fine, the food was nothing to write home about and for a marquee restaurant I expected better. We had eaten at Raglan the night before and it was much more enjoyable.

Visited January 2013
Helpful?
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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