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“Really Dissapointed with Second Visit”

Spice Thai Restaurant
Ranked #492 of 3,919 Restaurants in Orlando
Certificate of Excellence
Cuisines: Thai
Dining options: Dinner, Reservations
Restaurant details
Dining options: Dinner, Reservations
Reviewed March 22, 2013

Went to Spice Thai a few days after they first opened in late October, 2012. Our meal was delicious, and service was great. Vowed to go back.

Returned on March 18, 2013 to find that the food was not as I had previously experienced:

Tom Ka Gai (coconut soup-I had it with chicken @ both visits): used to be flavorful, thick, and seasoned with lots of lemongrass and lime leaves, as well as the Thai ginger called Galangal. The second time the same soup was very thin and watery, and the flavor was so mild that I lost interest and left over 1/2 of it in the bowl. Upon saying this to the waiter I was informed that "they use a different coconut milk now". Truly dissapointing, as it is my favorite soup in the whole world, and have ordered it many times in Thai restaurants. It went from the best I had ever had to the worst.

Green Papaya Salad: also was fresh and very tasty and full of flavor upon my first visit, and lacking flavor the second visit. No taste of fish sauce or Kaffir lime leaves, which are so important to make this salad come alive. If there was cilantro in it I couldn't see any. A bit soggy, too, not crisp like it was freshly made.

Basil Fried rice: beautiful presentation with lots of vegetables...but where was the basil? Only found 2 or 3 very small leaves of basil in the portion. I love basil, and this rice dish did not deliver.

The Thai iced ted was good-pretty standard at Thai restaurants.

My dining partner ordered the sirloin steak with peanut sauce (forget what the back page of the menu called it). The steak was so gristly (not fat, gristle), that she had a whole appetizer side plate full of gristle after trying to eat the steak. Just a super cheap sirloin-awful.

I explained to the male waiter how dissapointed we were in our meal, and he gave us 20% off of our bill.

We had requested seperate checks (only two of us dining), so each of us left money to pay our bills on the seperate little bill trays. I payed with cash, and included the tip with that cash. I did not tell her that the extra was for her tip. Our server (one of the female servers) took all of the cash and did not return my change...she assumed the extra was for her tip. BIG MISTAKE. Regardless if a customer includes the tip with the bill, or not, a server should ALWAYS return the change, regardless. OR, the server should ask the customer if they need change. When I tried to expain this to her she said "This restaurant is no good for you today", and took no responsibility for keeping the change as her tip. She did return the difference, incorrectly the first time, correctly the second time. It was frustrating to talk with her because she said that she returned my change. Maybe she didn't understand me, I don't know.

So there you have it. Not the delicious meal we had the first visit, and a frustrating server experience. Will find a different Thai restaurant to go to the next time I visit Orlando.

    • Value
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    • Food
Thank KENDRA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 - 98 of 99 reviews

Reviewed February 19, 2013

I am a Thai food lover and have sampled many around the world as well as in Thailand. This restaurant made a delightful meal for me and presented it beautifully too. The price was good and the service was excellent in a restaurant with a nice ambience/good music. Give them a try - you won't be disappointed!

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1  Thank Leo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2013

Wow, I’m the first to review this restaurant and I’m sure I will not be the last. My first visit to the restaurant was done on a wing and a prayer (they just opened so no reviews yet). I ordered take out for lunch and when I opened the container I was a bit surprised by the portion. It was a bit on the small size and at the price I paid I figured this better taste great! Well I must say the food was delicious. I was hoping to have leftovers for the hubby to try but…yeah that didn’t happen.
I've had the Garlic & Pepper stir fry with shrimp, Garden Delight, spring rolls, Fried Krab cheese and of course…Thai Ice tea. I must say that the flavors in the stir fry are almost musical. There is spice but there is also a medley of flavors that are not drowned out by the heat. I love the fact that they keep to making a truly spicy Thai. I hate it when Thai or any other ethnic cuisine is watered/blanded (yes blanded) down to suite bland pallets. They have Thai hot for the truly committed to milder flavors.
The service is very good and the wait staff is top notch. The staff is welcoming and attentive, even when they are busy. Oh and did I mention they are just a few minutes away from Orlando International Airport? So if you’re local or passing through this Thai restaurant will hit the mark.

    • Value
    • Atmosphere
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    • Food
1  Thank JohnnieSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2017
Google Translation

    • Value
    • Service
    • Food
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2017 via mobile
Google Translation

Thank TanyaCz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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