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“Good Disney meal”
Review of Shutters at Old Port Royale - CLOSED

Shutters at Old Port Royale
Cuisines: Caribbean
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed December 13, 2013

On our recent visit for a light meal, we tried the black bean soup, the caesar salad, and the fish tacos. All dishes were fine. The caesar was nicely presented, but the corn bread croutons and the cheese-crusted wafer were strange additions. The black bean soup was good, but the chorizo was noticeably lacking (listed in the item description) which left the soup tasting a little more insipid than I hoped. Fish tacos were tasty. Despite these issues, the food served reflects an improved effort on Disney's part to serve appetizing food. In the past, it's been of the cruise ship variety, I think the quality reflects what one might be able to find off-property. Good call.

Management's welcome was pleasant; server service was fine.

Atmosphere is what one would expect at a Disney restaurant. Comfortable, but busy and abuzz with the sounds of the other guests.

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Thank lanakoala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (231)
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196 - 200 of 231 reviews

Reviewed December 1, 2013

We like to eat here on our last night of vacation since it is at the Resort. We were disappointed last year, but this year, they have gone back to the old menu. It was an excellent meal. They do need to work on improving service team.

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Thank Roseann_F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

This was our first time trying this place. It is small and has very limited seating.The food was ok~ I ordered the Black Back BBQ Pork Brisket, my husband had the Char- Crusted NY Strip Steak- It took forever for our food to come , but the Habanero Chicken Wings we ordered never did, we were not charged for them so we never mentioned it, but we both really wanted to try them. I normally have little patience for poor service~However, the staff here are working there butts off, having to run across the hallway to put in orders, use the computer and pick up the orders. Doesn't make much sense to me. We missed the fireworks that night because our service was so slow and we were there forever. We still tipped well as it is not the "Cast Members" fault that they are clearly understaffed and the set up there is definitely not server friendly. I was exhausted just watching them, they all still maintained their smiles and cheery attitudes though. We would not use this place for a sit down meal off of our dining plan again but, we would come back for drinks as the Frozen Rum Runner was DELICIOUS!!!!!

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Thank KAG121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

This was our last night in Disney and we had managed our meal plan in such a way to where we could share one last night together with a nice meal. What a mistake. We made reservations for 8:20pm which was way later than what we wanted to do but this last meal was very important to us so we agreed. We spent hours trying to keep our kids busy and not starving to death until it was time to eat. When we got there we were told it would be another 45 to 60 minutes before we could be seated!!! Whats the point in making a reservation? Our night was ruined!! We ended up eating cold hot dogs outside in the court yard and the court yard was so packed that we couldn't even eat at the same table. So much for a memorable evening to end a vacation that we all spent a freaking fortune on!!! When we complained the people at
the front counter just they gave us the yeah yeah sorry speech and didn't even bother looking up from the computer
screen while we were talking. Do yourself and your family a huge favor and don't even consider going here. I will likely never come back to this resort because of this experience. Its not the food its poor management and people who could care less about the "Disney" experience you have paid for

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Thank NathanH5369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013 via mobile

Had a wonderful dinner @ Shutters . Wait staff were fantastic (Ruthie was wonderful). Drinks were good. Food was excellent and in decent portions; I took my leftovers back to our room. Kids meal (pizza) was just ok but my 6yr.old ate it and got a do-it-yourself sundae which he loved.
Would recommend to anyone staying @ CBR.

Thank jakdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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