We stopped by here so that we wouldn't have to leave the resort to eat dinner. We walked up at 7 PM with 6 people and didn't even have to wait. One might think that means a mediocre (at best) restaurant, but we found this to be a hidden gem.
In the past, Shutters has not had the best reputation or reviews and it may have deserved it...at one point. But not anymore. Shutters now brags a chef from one of the Disney cruise ships and it shows. My husband and I ordered the fish of the day, which was prepared with a lemon cream sauce, yuca cakes, and peas. Normally I am not a fan of peas, but even they were tasty. My father-in-law had the chicken dish which he also said was excellent. The kids got standard kid dishes and they were standard quality- cheese pizza and pork ribs.
Prices were reasonable for Disney. About $18-29 per entree.
The best part of the visit was the service. Our waitress was very friendly, funny, and attentive without being overbearing.
It was quiet with maybe a dozen filled tables and room for more. Maybe as more people hear about Shutters, they will be interested in eating here at least once on their trip. I think Shutters could do even better if they offered some sort of sit-down breakfast so families wouldn't have to fight the crowds at the food court.