Horrible experience Injured, disabled person given furthest, room that was obviously in disrepair, starting with peeling door, sagging, bed mattress, dirty, uncomfortable couch, dirty phone, remote control, lamps,fixtures, etc. No assistance and refusal to change to more acceptable room. Rude front deskMore
Booking.com
Booking.com
Booking.com
Stayed one night Before leaving for an early morning flight. Drove up the night before enjoyed their evening social and Complementary breakfast. We were able to leave our car there for a small charge which was more convenient than a parking garage and a free ride to the airport. Our stay was awesome and with definitely go back again if the occasion arises
Dear Daydream43227479929,
Thank you for taking the time to share your recent stay. I am delighted to hear you took advantage of our park stay and go package and was able to head to the airport the following morning relaxed! We hope to host you again and wish you safe travels!
Stanley Etienne
Guest Service Manager
407 857 5791
Felt a little like a home away from home. With the kitchenette, and living room I didn't feel like I was a working. I felt like I was having a little time out to myself. They accommodations were adequate, the staff was both professional and courteous.
Dear barbedwire219,
Thank you for taking the time to share your recent stay. We are pleased to provide you that home away from home experience and we hope to host you again in the future!
Stanley Etienne
Guest Service Manager
407 857 5791
Great experience. We booked the day of our stay and were treated as if they were expecting us for weeks. Staff very friendly and professional. We had 6 in our party/family and had plenty of space. Would definitely recommend to others.
Dear Explore53667772087,
Thank you for taking the time to share your recent stay. I am delighted to hear our team made you feel right at home! Thank you again for the recommendation and we hope to host you again in the future!
Stanley Etienne
Guest Service Manager
407 857 5791
We stayed here before and after a long international flight. We were able to get in and to bed after meeting our travel companion flying in from elsewhere, the staff was friendly and courteous. We booked a two bedroom two bath suite which was nice for everyone to be able to get ready for the journey. The beds are super comfy, and there were plenty of pillows to choose from.
Dear ctocm_aw,
Thank you for taking the time to share your recent stay. I am delighted to hear that you enjoyed your spacious accommodations and our friendly staff. We hope to host you again in the future. Safe travels!
Stanley Etienne
Guest Service Manager
407 857 5791
My family stayed at the hotel for a dance competition this week. When my daughter moved the chair to pull out the couch she found a rib bone under it. I told the front desk about it and even tho they were very nice, nothing was done about it. Needless to say I will not be staying here again.
Dear K8eRaymond,
Thank you for taking the time to share your recent stay. I wanted to personally apologize as your experience was a rare misstep on our part and we truly apologize. We added points to your account and invite you to reach out to me if you have any further feedback. We'd like to have the opportunity to show you this was an isolated issue.
Stanley Etienne
Guest Service Manager
407 857 5791
