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“Home away from home”

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Homewood Suites by Hilton Orlando Airport
Ranked #9 of 337 Hotels in Orlando
Certificate of Excellence
Orlando, Florida, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Home away from home”
Reviewed September 25, 2013

My family was in the process of moving from Orlando to South Carolina and needed a home away from home. I typically use Trip Advisor before making reservations, but for some reason I didn't this time around. We've stayed at Homewood Suites before so I was going based off prior experiences. My entire family loves the accommodations and my 14 year old said she wouldn't mind living there permanently. Although this hotel has exceeded our expectations, there is one suggestion and that is to include a toaster oven in the kitchenette.

Stayed September 2013, traveled with family
Helpful?
1 Thank Tracy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara_AGM_HW, Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, February 27, 2017
Thank you for taking the time to share your feedback. Safe travels!

Tara Morris
Assistant General Manager
407-857-5791
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,144 reviews from our community

Traveler rating
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    195
    51
    21
    6
See reviews for
479
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289
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2013

Were were only there one night, but every inter action we had with the staff was amazing. The complimentary breakfast offers nice options. The shuttle service is very useful. The suites offer a nice sitting area with the tv accessible from the couch and sleeping area. Bathroom was impecibly clean. Lots of great offering in there pantry for long term stays.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank pbranson1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara_AGM_HW, Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, February 27, 2017
Thank you for taking the time to share your feedback. Safe travels!

Tara Morris
Assistant General Manager
407-857-5791
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Earth
Level Contributor
81 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed September 23, 2013

After 7 nights in various Florida Hilton hotels, this was the best room design of them all. I prefer the new open style of the room without interior doors, the space is more livable. The older design separated the bedroom by a door.

Clean and comfortable. No noises from inside or outside the hotel, perfect night sleep.

My only complaint was the airport shuttle. I signed up for the 5AM departure but it didn’t leave until 5:15AM as they were waiting for other guests.

Both wired and wireless internet. Wired was weak with 0.86 Mbps down and 1.12 Mbps up.

Water pressure was fine.

Kitchen table / desk does not have desk height power outlets. Two are found below at the normal wall height. This is design mistake as outlets should be at table level.

Bedside there are lamps and each lamp has an outlet. Same for the sofa table lamps. This is a wonderful design!

I really appreciate the room artwork was Orlando based. So many hotels just use stock random artwork - I really appreciate the local flavor.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StarTraveler88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara_AGM_HW, Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, February 27, 2017
Thank you for taking the time to share your feedback. Safe travels!

Tara Morris
Assistant General Manager
407-857-5791
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jensen Beach, FL, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2013

I have traveled around the country staying in some fleabag motels, five star hotels and everything in between. This property is one of the finest I have stayed in ever. The accomodations were superb and the staff was excellent. On top of that, they even feed you dinner!! I would definitely stay here again and book directly through their sales office!!!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara_AGM_HW, Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, February 27, 2017
Thank you for taking the time to share your feedback. Safe travels!

Tara Morris
Assistant General Manager
407-857-5791
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2013

this is the first time I stayed at this hotel. It was elegant beautiful and the service was tremendous. I was able to book the room at a great price and I would recommend calling the hotel directly. the front desk desk personnel was phenomenal

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank santiaal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara_GSM_HW, Front Office Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, September 22, 2013
Thank you for taking the time to write a review about your stay with us! We are happy to hear that your accommodations and service left you feeling positive about your recent stay with us.Your comments have been communicated to all our associates and posted in our bulletin board as a reminder of how much we can impact our guests in a positive way and a job well done. If your travel plans ever bring you back to Orlando, we would love to have you here again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 20, 2013 via mobile

I love this Homewood! Very new, and in a great
Location with several restaurants within walking
Distance. Good breakfast, and they offer dinner
Mon-Thurs, both free.
The staff is very friendly. The rooms are like having
Your own apartment!
Two shuttles available with great staff.
Again, these are the reasons this location
Is rated #1. They are the best.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GenoG16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara_GSM_HW, Front Office Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, September 21, 2013
I would like to thank you on behalf of my team at the Homewood Suites Orlando Airport for your kind comments on our performance and your experience on your stay.

We know that when traveling our guests have many options to choose from and we value and deeply appreciate your loyalty and support. Your comments have been communicated to all our associates and posted in our bulletin board as a reminder of how much we can impact our guests in a positive way and a job well done.

Every single employee of this hotel prides themselves in the quality of their work striving for 100% guest satisfaction to exceed our guests and their families’ expectations every day. We are looking forward to seeing you, family and friends again to provide you with an outstanding level of service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 20, 2013

Having stayed at quite a few homewood properties, I found
that this one had little niggles, that although didnt ruin the
stay, certainly detracted from the experience. The one bedroom
Suite was fine apart from every door squeaking when you shut
It .Not good if your partner is sleeping and you need to access
the toilet! We were woken at 0500 by people exiting the property
through the emergency exit next to our room and slamming
the door. The food was good but could have been warmer and
they seem to have cut back on the "extras", ie bread/soup with
the evening meal that we received at other homewood suites.
the evening meal.

Room Tip: Dont accept a room near an exit unless you want to be woken up at 0500 with patrons leaving for wor...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HawaiiFranUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tara_AGM_HW, Manager at Homewood Suites by Hilton Orlando Airport, responded to this review, February 27, 2017
Thank you for taking the time to share your feedback. Safe travels!

Tara Morris
Assistant General Manager
407-857-5791
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Orlando Airport

Property: Homewood Suites by Hilton Orlando Airport
Address: 5425 Gateway Village Cir, Orlando, FL 32812-4004
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 337 Hotels in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Orlando Airport 3*
Number of rooms: 130
Reservation Options:
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