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“Quiet Airport Hotel”

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Hampton Inn & Suites Orlando Airport @ Gateway Village
Ranked #5 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed November 8, 2013

3 minutes from MCO. Very nice-looking and functional lobby. I enjoyed the fire pit outside with the cozy seating area. Would be nice if they sold wine! Only wish I could have had time to enjoy the breakfast, but I had an early morning flight. Room was very cozy and quiet, and didn't hear the airport traffic at all. Within walking distance of several good restaurants, and a short driving distance from others. Airport shuttle runs 24/7 but I had a rental car. Will definitely stay again when I'm in the area.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Hampton
1  Thank Realoverture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,433 - 1,439 of 1,781 reviews

Reviewed November 8, 2013

I was really looking forward to my stay at this hotel due to the great reviews on TripAdvisor, but I was disappointed. Nothing wrong with the hotel, but nothing great about it either. The room could have been cleaner, there were lots of scuffs on the walls, and the service could have been better. That being said, it is a typical Hampton Inn. It is newer so it has the shower stall versus tub, which I prefer. Breakfast was standard, parking in front of the hotel filled up quickly and front desk staff was generally friendly.

  • Stayed: November 2013, traveled on business
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Thank trvlgrl6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allison M, Guest Relations Manager at Hampton Inn & Suites Orlando Airport @ Gateway Village, responded to this reviewResponded December 16, 2013

We appreciate you taking the time out of your day to share some valuable feedback with us regarding your past stay. I want to apologize for the overall experience especially since you left feeling disappointed and I was hoping you would be willing to share additional feedback regarding the cleanliness and service that you felt could have been better. I do hope we have the opportunity to welcome you back as our guest and let you experience why this property has been in the Top 3 properties in Orlando! Please contact me directly if I can be further assistance.

Sincerely,
Allison Martin
Operations Manager
Allison.Martin2@hilton.com
407.857.2830

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2013

Used our Hilton Honors points for a 1 night 'run-away.' The reviews helped me choose this Hampton and we were not disappointed. Check-in was fantastic and our hostess gave us some options - choosing the 8th (top) floor near elevator - king bed w/ step-in shower. Other than mild jet thruster rumbling (to be expected this close to the airport and not really disruptive - slept fine) our stay was very quiet.
Our room was spotless, comfortable, and nicely appointed. Small fridge, nice tv, coffee maker, and breakfast provided (very nice) made for a sweet stay. Only thing we missed was having a microwave for popcorn - but not a deal breaker for sure. Our room (821) being on the top floor made it nice for watching jets land - came in right in front of us and the bed faced the window (instead of beside it) which was nice to watch the aircraft from there - free entertainment! Parking was plentiful and we were able to park very close to the back door (keyed entrance). There was also an outdoor 'fire-pit' on a very nice patio area which would have been a great place to visit (just a little too warm for us this trip) if we'd had friends with us.
There was a Carabbas within yards of the Hampton and quite a few other restaurants either within walking distance or a short drive. The New York Diner directly across from the hotel was apparently closed. We ate at a Cracker Barrel for supper which was nice. Our hostess on check-in informed us that there is a shuttle available to take us anywhere within a 3 mile radius - which could have taken us to a Walmart as well as many other good shopping & dining establishments.
Breakfast was fresh & stayed well-stocked (served until 10 on this Saturday morning) when we went down around 9. But they shut it down right on the stroke of 10 - so know that going in. (Most places are pretty strict about serving times and start removing food, but this location has a serving area which can be shut-off from the dining area so it's easy for them to shut it down on time.) Today's hot offerings were scrambled eggs, french toast sticks, oatmeal & make-yourself waffles. The rest was a 'standard' assortment of cereals, breads for toasting, boiled eggs, yogurt, juice, coffee & pastries. Nothing 'spectacular' but certainly presented in a very clean, efficient way and all were fresh (not always the case at some other 'breakfast included' hotels).
Check-out was easy and quick. Would be glad to stay here again sometime!

Room Tip: Rooms face east or west (odd numbers face west) providing view of aircraft either landing or taking...
  • Stayed: November 2013, traveled as a couple
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2  Thank OfChorus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

The staff here was very cordial and the accomodations were excellent. Breakfast was exceptional and Carmen went out of her way to help us even after hours; she is a real gem--thank you Carmen! We'll stay here again for sure.

  • Stayed: November 2013, traveled with family
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2  Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

This is a beautiful, very well kept and well served hotel with an excellent and very friendly and helpful staff. It is clearly of of the best values in the MCO Airport area and beyond. I would highly recommend it to anyone, either for business or pleasure, and expect to return myself in the future.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Hampton
2  Thank Gerald Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

Had a great stay. Very comfortable. Felt very secure in the room. Breakfast was not very good. Many options however the hot food was not good. Value was great. Have stayed in many Hamptons around the country and I have been pleased every time.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hampton
Thank Jeffery G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2013

Our stay at this hotel couldn't be better, very clean, friendly staff, amazing patio/pool, excellent room, and just about everyone was very welcoming and pleasant. the overall look of the hotel is comfortable, Allysha and Ally at the front desk seemed genuinely eager to assist with anything we needed. navigating through the hallways all was quiet and calming, As we arrived in the room we were happy to notice the room did not have that soggy smell that hotel rooms tend to have. we also noticed the fresh bed linens and the bathroom was in impeccable condition. wifi was very fast and easy to use and with that in mind we were still supplied with an ethernet cable for a wired connection. Room also contained a multi-outlet with usb ports for charging without the plugs.Again, the staff clearly show they will always put the guest first, A few trips down had me bumping into Luis a few times who always seemed busy but always greeted us. I highly recommend this place to everyone, this hotel is amazing, it SHOULD be #1 in rank instead of #3! Don't forget to take advantage of the restaurant discounts!

  • Stayed: October 2013, traveled with family
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4  Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Orlando Airport @ Gateway Village

Address: 5460 Gateway Village Circle, Orlando, FL 32812-4004
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 340 Hotels in Orlando
Price Range: $112 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Orlando Airport @ Gateway Village 2.5*
Number of rooms: 128
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