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“Less than impressed”

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Wingate by Wyndham Orlando International Airport
Ranked #100 of 338 Hotels in Orlando
Certificate of Excellence
Orlando
1 review
“Less than impressed”
Reviewed February 13, 2013

Far less than impressed. I reserved a room with a king bed yet was given one with a queen and told all the kings had been given to other guests. Everyday I had to have my key cards re-magnetized as they didn't work when I went up to my room. I would not stay at this hotel again.


  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Rhoda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham Orlando International Airport, responded to this review, February 26, 2013
Thank you for the opportunity to earn your business. I apologize that you didn't leave 100% satisfied. I am concerned regarding your comments on the room discrepancy as if you booked a king you should have been given a king, not a queen. I apologize for this and will relay your comments on to the appropriate departments. I will look at the issue with the keys as well as I know this can be a major inconvenience when staying at a hotel to have to go up and down the elevator to get in your room. This shouldn't happen. Again, I do apologize for the inconveniences you experienced during your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Cincinnati
1 review
Reviewed February 5, 2013

Overall, a good stay; people were great and really tried to accomodate needs. The main issue was with temp. control in the room; A/c unit was noisy, unresponsive, and wouldn't seem to properly control temp. properly.
The bed was WAY too soft for me...almost as if it was worn out.
T.V. channels: could have used more variety.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Alexander S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spencer_Tarplee_GM, General Manager at Wingate by Wyndham Orlando International Airport, responded to this review, February 26, 2013
Thank you for choosing to stay with us. It is good to hear that overall your stay was good, however we strive for perfection and to exceed expectations to every guest, every time. This just doesn't cut it, that it was "good," and your comments state as to why it wasn't great. The A/C issues being the major issue and of course some preferences of a more firm bed and more tv channels. We are looking to upgrade the tv channels soon during the upcoming renovations as well as all beds will be replaced and A/C's, so hopefully next time you visit all of these issues will have been already taken care of. My apologies for the inconveniences. Please consider us for your future accommodation needs in Orlando. Thanks again for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PHILADELPHIA
1 review
Reviewed January 28, 2013

I have always had a great experience at the Wingate at the airport in Orlando. If you are affilated with the Super 8, you should probably not be. We left the Wingate to go to the Super 8 at 5900 American Way, Orando to be closer to the Amusement Park for the weekend. What a big mistake. The Super 8 was horrible. Roaches in the rooms, broken sink, beds uncomfortable, outside door didn't shut properly, other guest where disruptive and rude. I choose it because I saw it on your website, it was inexpensive and since I've had a great experience with Wingate, I thought it would be okay. NEVER AGAIN would I stay there. HORRIBLE!!!!!!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tolland, Connecticut
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 21, 2013

We stayed overnight here before departing for a cruise the next day. Staff was friendly and courteous. Rooms were clean and very comfortable. Complimentary breakfast was nice. This property is located within walking distance of several restaurants for dinner. Good value but property is showing it's age We used the shuttle service from the airport and then to the cruise.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dougs5685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Orlando International Airport

Property: Wingate by Wyndham Orlando International Airport
Address: 5750 Hazeltine National Dr, Orlando, FL 32822-5022
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#107 Business Hotel in Orlando
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wingate by Wyndham Orlando International Airport 3*
Number of rooms: 104
Official Description (provided by the hotel):
Located just 1.2 miles north of the Orlando International Airport (MCO) and SR 528 (Beachline Expressway), we are also near I-4, the Florida Turnpike putting you within minutes of the Orlando/Orange County Convention Center, Disney Theme Parks, Universal Studios, Sea World, Kennedy Space Center, and of course the Florida Beaches. Several nice dining options just across the street from hotel including; Bar Louie, Outback Steakhouse, Sonny's BBQ, Marlow's Tavern and Rock & Brew among others. Within walking distance to Epic Theater. ... more   less 
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Also Known As:
Wingate By Wyndham At Orlando International Airport Hotel Orlando
Wingate Orlando International Airport
Wyndham Orlando
Orlando Wyndham

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