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“The best furnished kitchen ever!”

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Westgate Leisure Resort
Ranked #233 of 342 Hotels in Orlando
Reviewed March 21, 2012

We are vegetarians and when we go with our kids to Orlando (which several times a year) we can't eat always outside. We were very surprised to discovered how perfectly supplied the kitchen is, they have even an electric can opener. The dishwasher detergent and dish washing liquid, sponges even paper towels were supplied to us. We did not have to buy any single kitchen item to cook a decent meal!. Everything was there, including our own private washer and dryer in our balcony. The decor is a bit outdated with some old tv's in the bedrooms but overall really clean and the mattress for the queen bed was really good quality. . We did not use the pool, which seemed rather small but overall if you have a small family it's good value for your money.

  • Stayed: March 2012, traveled with family
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3  Thank canarias07_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleRS, General Manager at Westgate Leisure Resort, responded to this reviewResponded March 29, 2012

Thank you for your review of Westgate Leisure Resort. Guest satisfaction is our highest priority. We pride ourselves on providing excellent customer service, spacious, well-equipped accommodations; and well-maintained facilities. We are glad to hear that you and your family were able to use the kitchen to prepare your vegetarian meals. Thank you for staying with us and we look forward to your return visit during your next vacation to Orlando.

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236 - 242 of 324 reviews

Reviewed March 5, 2012

great, nice, clean and affordable place to stay. I will definitely return. Staff, Jolisa at front desk, was nice, friendly and helpful.

  • Stayed: December 2011, traveled as a couple
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1  Thank Damarys C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleRS, General Manager at Westgate Leisure Resort, responded to this reviewResponded March 17, 2012

Thank you for your review of our resort. At WG Leisure, we endeavor to provide outstanding customer service and a well-maintained facility. We are happy to know that we met your expectations. Thank you for acknowledging our staff. We look forward to your return visit.

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Reviewed February 29, 2012

Very wonderful staff
Very clean
Rooms were great
Great location
And very affordable for my 3 day stay thank you westgate

  • Stayed: February 2012
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1  Thank blueeyes4591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleRS, General Manager at Westgate Leisure Resort, responded to this reviewResponded March 17, 2012

Thank you for your review of our resort. We are very pleased that you enjoyed our amenities and wonderful Orlando location. Thank you for recognizing our staff. Thanks for staying with us and we look forward to your return visit.

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Reviewed February 26, 2012

We waited late to book a reservation for an event we were attending in Orlando. Didnt realize it was NBA allstar weekend. Tough to find a place that didnt require 3 day min. Wanted an apartment because there were 7 of us. We thought we were "settling" for Leisure Resort but ended up finding a great place we would stay at again. Rented a 2 bedroom unit. Master had queen bed, 2nd bedroom had 2 twins and living room had queen sleeper sofa. Everyone was comfortable. Had full kitchen with gas stove, full fridge, dishes, pots, etc. building E,F,G face the pool, sand volleyball court, children's playground and shuffleboard court. Mini arcade on first floor. Borrowed volleyball from registration and had a lot of fun. Mini market in registration area and pharmacy and supermarket not that far away. 5 minutes to Seaworld. Great service. Jolisa, Ann and front desk staff were amazing. Housekeeping was great.

Room Tip: If you want to be close to activities, ask for building E, F or G.
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  • Stayed: February 2012, traveled with family
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2  Thank Ramblingwelove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleRS, General Manager at Westgate Leisure Resort, responded to this reviewResponded March 1, 2012

Thank you for your review of our resort. We are very pleased that you enjoyed our amenities and our customer service. Thank you for recognizing our staff. Thanks for staying with us and we look forward to your return visit!

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Reviewed February 24, 2012

This resort is undergoing renovation. The unit I had was comfortable and very suitable but was somewhat dated. All units will be completely redone. The staff was very friendly and helpful. Wi-fi was only available in the office/lounge area but hopefully will be updated to all units. Westgate properties are very well maintained.

Room Tip: The view overlooking the golf course would be good.
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  • Stayed: February 2012, traveled solo
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1  Thank nrlaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleRS, General Manager at Westgate Leisure Resort, responded to this reviewResponded March 1, 2012

Thank you for staying at our resort and for your review of our resort. We pride ourselves in providing well-maintained amenities and outstanding customer service. Therefore, we are pleased that you acknowledged our renovations and our staff, and that you enjoyed our customer service. We look forward to your return visit!

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Reviewed January 1, 2012

Let me start by saying since our arrival it was a mess from the start. First room they gave us we went in & it had a stench of mildew mixed with wet old carpet. They changed us to another room in Bldg E which was a bit better- still had old blue carpets - but we opened all the windows to let out the smells. The 1st night our group got back at 11:30 pm & when we went to use the shower - the tub spout didnt work- so we had to use a bucket to bathe our selves since the shower didnt work. Dont bother calling the front desk as everything is closed & u just get a busy tone. The next morning when i was able to reach them they came &changed the tub spout entirely.

oh wait & in the master room- it seems thy had done some patch work on the wall behind the door & there was dust & pieces all over the carpet & moldings. We called & they did get someone to clean up by vacuuming.

Then on our 2 nd night we got back & i noticed our personal towels- 3 brown hand towels & 1 large towel- which i always bring my own to hotels- were missing. These were never mixed with the white towels & when I explained to the manager Ann- she said that housekeeping only takes the ones on the floor- they would never take hanging towles. So basically they are calling me a liar & trust that their personnel is so well trained that they wouldnt take towels by accident just as they should know to clean rooms & not leave drywall & dust everywhere. Yes sure! The end result when I ask for some type of credit due to all these mishaps- all they say is we can only apologize & just extended our checkout another 2 hrs.

I even gave them an opportunity to redeem themselves by advising our group would be needing to stay another night if they would do something for us- all they could do is charge us a discounted rate $118- really that is shameful! Any other hotel for less than this would credit u a night or at least half.

Dont bother stayimg here unless u want to get sick- as we did after getting home- from the stingy smelly rooms & receive poor customer service!

  • Stayed: December 2011
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4  Thank Plumberinaskirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicheleRS, General Manager at Westgate Leisure Resort, responded to this reviewResponded February 4, 2012

Thank you for your review of our resort. Westgate Leisure Resort prides itself on our staff providing excellent customer service and clean, well-maintained suites. Therefore, we are disheartened by your experience and regret that we did not meet your expectations. We are currently renovating our resort with projects such as exterior and interior painting, new carpets and new furniture.

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Reviewed November 12, 2011

Rooms were large, water view, nice pool, parking lot security, and people were friendly. The front desk was selling a 90 minute presentation.

Room Tip: Ask for room on top floor.
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  • Stayed: November 2011, traveled as a couple
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Thank funny12reddog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateResortsHQ-FL, Guest Relations Manager at Westgate Leisure Resort, responded to this reviewResponded January 13, 2012

Thank you for your review of our resort. We are so pleased that you enjoyed our amenities and wonderful Orlando location. Westgate Leisure Resort prides itself on excellent customer service and plentiful amenities such as 24-Hour Security, 2 Heated Outdoor Pools, and more. Thanks for staying with us, we look forward to your return visit!

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Additional Information about Westgate Leisure Resort

Address: 6950 Villa de Costa Dr, Orlando, FL 32821-7333
Location: United States > Florida > Central Florida > Orlando
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Top resorts Hotel in Orlando
Price Range: $126 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westgate Leisure Resort 3*
Number of rooms: 120
Official Description (provided by the hotel):
Ideally located near world-famous theme parks, Westgate Leisure Resort boasts a serene environment and spacious one- and two-bedroom villas. Onsite amenities include two heated outdoor pools, two hot tubs, exercise facility, volleyball court, game room and Mini Market, as well as free scheduled shuttle service to theme parks. ... more   less 
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Also Known As:
Westgate Leisure Resorts Orlando Hotel Orlando
Westgate Leisure Hotel Orlando
Westgate Leisure Resort Orlando

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