We checked in at the Polynesian for the 5:15pm show, got "lei'd" and went to the outdoor waiting area. They had a bar set up, which was nice, but we just got two waters. We finally were led in and I HATED our seats. I'm talking despised. I am not one to make a big deal out of things like that, but judging by the seating chart that I had printed out, we got screwed. We paid for category 2 and might as well have just paid for 3 and saved some money, because that's what surrounded us. We were up on the second level, with two poles in our view AND the waiters' station between them. Waiters kept stopping there and we couldn't see the stage. I went to a manager and asked "If I'm in category 2, where is cat 3?" She pointed to the two corners of the room. So basically only TWO tables in this entire place are cat 3? What *I* think happened is that they designate it however they want - if there are tons of people willing to pay for cat 1 or 2, they take them and wean out cat 3 to the bare minimum to get more money. There is NO way that our table was worth paying extra for. I could have saved that money. Anyway - I say to the manager "I guess I was led to believe that if you pay for a higher category, you'd get a better seat?" and she looked at me like I was stupid and said "Who told you THAT?" I said "Told me what?" She said "That paying for category 2 meant a better seat?" I said something like "One would assume if you're paying more, you're getting SOMETHING more, no? I've got two poles in my view and my 4 year old can't even see over the people in front of her." and I leftand went back to the table. While gone, my husband switched seats with me. I was able to see a bit better, but I was still upset about the whole situation. The manager came over a few minutes later with a booster pad for my daugter, but it still sucked. My pina colada was the only thing I was happy about at that point.
The show was ridiculous too. Not only could I barely see, but I couldn't hear ANYTHING. Literally, all I could hear that night was mumbling blaring through the speakers that I assume was from the microphones on the actors, the clanking of the metal plates when waiters DROPPED them onto trays (and kids whacking their silverware off it), and the music when it was played. I couldn't hear what the actors were saying, but the acting was way cheesy. They overdid it. I wished I had listened to reviews from those who said it sucked. Because it did. My husband and I had booked this on our honeymoon back in 2003 and it got rained out, so we were looking forward to this for over 6 years. What a letdown.
The only part of this show that was good was the dancing at the end, and the "fire-guy". They should cut ALL of that other stuff out from the beginning, extend the performance of the final performers, and add a free mixed drink to your ticket price. I would have been much happier.
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