We had a wonderful experience at the luau. The food was fantastic and plentiful, the waiter was so accommodating and friendly, and the show was wonderful. The whole thing took place in a beautiful setting! Even waiting to be seated was a pleasant experience in such a lush tropical atmosphere. I can not think of one negative thing to say about this experience and am completely surprised that it received any bad reviews at all. The only thing even slightly inconvenient was that the family photo they took of us as we entered was misplaced but that did not affect us at all as the "photographers" were able to locate it and get it to us before the dinner was even over. I would LOVE to go back again!!!