JW Marriott Orlando Grande Lakes is five-star all the way.
From the expansive, manicured grounds as you enter, to the luxurious lobby, stunning room views and huge bathrooms, there is little lacking. Service is prompt and with a genuine smile throughout the hotel. (The lobby is done is a very ornate, baroque-style, which I wasn't crazy for, but that's not really a fault - just a matter of taste.)
ONE VERY IMPORTANT SUGGESTION: Splurge on a "lake front" room. It's not that much more than the regular rooms, and the view is magnificent over the pool area (more about that later) and golf course.
If I have to nit-pick, I would point out the following minor drawbacks:
1) Even most 3-star hotels today provide a free computer in the lobby or business center. At the JW, you have to pay by the minute.
2) The hotel has large convention facilities, so if you are here on vacation you will be rubbing shoulders with lots of men and women in business suits discussing business, which I found takes away a little from the "getting away from it" feeling.
3) While there is nothing wrong with the rooms, there's nothing outstanding about them, either. (Although the huge bathrooms make up for this mediocrity, in my opinion.)
4) Unless you have a room near the elevator, be aware that the walk from elevator to the room is long. Also, the walk over to the spa and salon is a long one.
NOW FOR SOME DETAILS:
We didn't eat in any of the restaurants, although based on my communication with their staffs, I would expect the service to be top-notch.
The concierge people also were very helpful.
The spa is first-class, with a huge, warm (not uncomfortably hot!) whirlpool in the ladies' section. (There may be one in the men's, as well, but I wouldn't know!) The decor in the ladies' lounge is kind of weird - very 30's art-deco. And I personally prefer relaxing "spa music" to the Mozart-Baroque stuff that they were playing. But all that is just a matter of taste.
Now about that lazy river: There is nothing like it in any hotel I've stayed in anywhere! First of all, it's heated year-round to a perfect, comfortable temperature! You can stay in for hours and not get chilled! It winds through lush, rock-lined areas, along waterfalls that make you feel like you are floating through the rainforest. And although there is music piped into the rocks, it's not too loud, and you can find quiet spaces along the route. At various points the lazy river widens into swimming pools, including a zero-entry baby pool.
You may want to bring a comfortable float for the lazy river. They sell inner-tubes ($5 a piece), but I didn't find them too comfortable! And if you do buy an inner-tube, make sure they put your name on it so it doesn't "walk off" while not in use. Everybody's looks the same.
Regarding the time-share element, you will get a phone call in your room inviting you to accept an offer of a free stay at their time-share property. But don't worry; this is not Cancun! The time-share lady sits at a desk way off to a corner of the lobby and will not approach you or initiate conversation with you at any time. If you want to speak to her, you can walk up to her desk and do so. If not, she leaves you alone.
We can't wait to get back to Orlando to float in that lazy river!!!