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“Great vacation away from the kiddos!”

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JW Marriott Orlando, Grande Lakes
Ranked #66 of 337 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Midwest
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great vacation away from the kiddos!”
Reviewed September 7, 2008

Hubby and I spent four nights here beginning Labor day. Wonderful room, absolutely spotless. The turndown service was great and the housekeeper always gave us a big pile of chocolates! Maybe it was due to our tip but I know my husband appreciated it. The fragrance in the lobby is very relaxing and immediately put me in a "vacation" state of mind, though other guests might find it too strong. The staff were quick, efficient and professional without being too pushy or "in your face". The prices at the restaurants are pretty outrageous, but it's a resort so I was prepared. For example, two wrap sandwiches, one margarita and two beers at the pool bar ran $75. It was the best grilled shrimp wrap I've ever had, though! Well worth it. The pina colada was wonderful and I made sure to indulge everyday! Primo was AWESOME. Dinner with a good bottle of wine ran $150 and I didn't regret a cent.

My husband and I LOVED the lazy river. The pool shop (where the innertubes can be purchased for $5) was closed when we first arrived, so we just hopped in and swam around. We discovered it was such good exercise to do it this way that we never even bought the floaties! Late in the week, I made a comment to my husband that I kind of felt like floating, but as we only had one day left I wouldn't bother purchasing one. My husband said, "They aren't free? So this whole time, everyone just thinks we're being cheap?" We got a good laugh about that.

It was a slow week so my husband and I never had any problem getting chairs or service. The only annoyance I had was when a got a cut at the pool and ran up to the front desk to see if they had a band-aid. They were a little too efficient and made a call to security to bring me a band-aid before I could say "don't worry about it". Unfortunately, since I had just trotted up from the pool, I didn't have a cent on me and the security person had his hand out for a tip. Awkward moment that I usually avoid by keeping tip money handy, but oh well!

We also loved loved loved the fitness center. We work out at a pretty nice club and let me tell you--it doesn't have anything on the Ritz fitness center. Absolutely first class, perfect temp, water bottles handy, immaculate equipment, you name it.

I read reviews on TA obsessively before choosing a hotel and I can't remember ever being too disappointed. I am pretty picky about things, but I also have the ability to have fun and just let things GO. You can find fault with any place, but I was hard pressed to find anything to complain about. Go and enjoy!

  • Liked — Pool
  • Disliked — Long walk to fitness center
  • Stayed September 2008, traveled as a couple
    • Value
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank n8tvetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Cleanliness
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English first
Bradenton, FL
2 reviews
Reviewed September 5, 2008

We stayed at the JW Marriott in Orlando over Labor Day weekend and absolutely loved it. The rooms and lobby were very nice. Our favorite part was the lazy river pool - it was so tropical! Also - the Marriott did have security at the pool entrance over the weekend verifying that everyone entering the pool area was a hotel guest. So we did not have any trouble with over crowding at the pool and there were plenty of pool chairs! Overall - a great stay!

  • Liked — the Lazy River!
  • Disliked — High priced food
  • Stayed August 2008, traveled as a couple
    • Value
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    • Check in / front desk
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    • Business service (e.g., internet access)
Helpful?
Thank ngoodric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 1, 2008

This place on the surface is beautiful but the service experience is awful. The kids activities were very lame and the property does not have a water silde, only a temporary blow up kind of slide. The people organizing the kids club were confused and always started late. On Labor Day weekend, they had a Pinata that was a really dangerous situation and an accident waiting to happen. The food prices at pool side for a Hamburger were nuts-- $16!! There were not enough sun umbrellas and the staff does nothing when guests put a towel on their umbrella in the morning and disappear to "own" their spot for the whole day even if they do not use it. What is worse is that they are building a time share and the time share guests will have access to all hotel facilities which means that it will be even more crowded with more people using the same resources. The hotel obviously has a strategy of cutting back on staff to save money. As an example, we had to wait 30 minutes for a table at breakfast. Stay away from this place for now--definitely not worth it.

  • Stayed August 2008, traveled with family
    • Value
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Helpful?
3 Thank topresorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester County, PA
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 1, 2008

Just got back from a five day stay at JW Marriott in Orlando. Took the advice for others on this site and rented a car- good choice. Property is on a seculded 300+ parcel, kind of off the beaten path. Room rate included hot breakfast buffett daily for my wife, me and twp kids. Buffett at citron was fantastic! Waiter Alberto was great.. delivered perfect service to us daily and made our stay even better.
Hotel was beautiful and the room was spotless. Staff was extremely friendly, and went out of their way to help and assist at all times. Adjoining Ritz Carlton pool was great too, and the ability to use facilities at the Ritz was outstanding. Valet parking was a tad expensive, but in/out priviledges made up for it. Iced lemo and citrus water in the lobby was a great draw for parched guests, and tasted great. Simple gestures like ice cold lemon water on arrival distinguish the hotel from look alike resorts. We had a great tiem, never had an issue with housekeeping or clenliness and will most definitely return on next trip to orlando.

  • Liked — lobby, pool, staff, room
  • Disliked — valet parking charge
  • Stayed August 2008, traveled with family
    • Value
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    • Check in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank pyrsandplanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, MA
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 24, 2008

We stayed at the JW Marriott Orlando Grade Lakes for four days in March. The pool complex, complete with the largest lazy river I have ever seen, was fantastic for adults and children alike. We spent hours there with our daugther. The jacuzzis in the pool area were secluded and relaxing; one even featured a waterfall overflowing from an open, giant 'clamshell.' The staff were extremely attentive, and the breakfast buffet in the restaurant was gorgeously delicious. I would go back in a New York minute!

  • Liked — The pool area
  • Disliked — Room could have been a bit bigger, but it was still beautifully appointed and comfortable.
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
Thank MCVCambridge_MA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Texas
Level Contributor
46 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 22, 2008

the only complaint I really have is that we got to the hotel early and they couldn't get us into a room. so instead we went straight to the pool which was great. the lazy river was fun. the only reason I marked the rating down was because of the poolside restaurant. the food is going to be pricey that isn't my problem. But when the service at the restaurant was disappointing. they took upwards of 45 mins to make burgers and our waiter checked on us only twice. not exactly worth paying for. everything else about the hotel was excellent. the staff was very generous. they swiftly handled our special requests without problems. our room had a wonderful view of orlando. all in all everything was excellent except for the poolside restaurant. this was a wonderful hotel overall.

  • Liked — the rooms were excellent
  • Disliked — the poolside restaurant service
  • Stayed August 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
Thank arthanial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentonville, Arkansas
Level Contributor
247 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed August 13, 2008

We stayed there for three days right after we got married and it made our honeymoon wonderful. It has a great golf course, good room service and is clean and comfortable. Highly recommended to anyone visiting Orlando.

  • Liked — Cleaniness and convenience
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
Thank seharmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Orlando, Grande Lakes

Property: JW Marriott Orlando, Grande Lakes
Address: 4040 Central Florida Parkway, Orlando, FL 32837-7662 (Formerly JW Marriott Orlando Grande Lakes)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#14 Spa Hotel in Orlando
#15 Romantic Hotel in Orlando
#16 Green Hotel in Orlando
#20 Business Hotel in Orlando
#26 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Official Description (provided by the hotel):
Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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