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“Wonderful, beautiful hotel - delicious conference food”

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JW Marriott Orlando, Grande Lakes
Ranked #75 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 23, 2014

I stayed here for one night (business trip) on March 21. The hotel is beautiful and the service was excellent! We had breakfast, lunch and dinner along with several snacks for breaks there. The food was really delicious. The chef does some amazing sweet potato dishes!! The homemade granola bars and banana nut bread bread with a Nutella glaze were fantastic. The gym (spa) was super. I highly recommend this hotel for business or leisure travel.

  • Stayed: March 2014, traveled on business
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1  Thank Ilovenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,715 - 1,721 of 3,314 reviews

Reviewed March 22, 2014

Traveled to Orlando and stayed at JW Marriott for the first time. I notice the rates had reduced approx $200 from when I initially began looking for hotel accommodations. Upon check in staff were pleasant and immediately told me about things to do at the resort and local restaurants. I was given 500 points due to being a Elite Marriott reward member. The view was great viewing orlando and the golf course. At night I could see the fire works from my balcony. balcony are very small no space for lounge chairs. It was very chilly for so I did not have a chance to swim in lazy river but watching the ducks enjoy themselves was a treat. Also sitting by the fire outside at nite was also very relaxing. The bar was very busy at nite so get there early if you would like a seat in the lounge area. It was clear staff take great pride in keeping the hotel rooms and landscaping extremely clean. The hotel shares property with the Ritz Carlton. The entire resort was beautiful and very relaxing.

Room Tip: Request higher floor for great view
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  • Stayed: February 2014, traveled on business
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Thank miami45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2014 via mobile

This property is by far one of or families favorites! From the rooms to the food to the activities for kids. The pool is one of the nicest we've been to, and the kids enjoy all the extras this hotel has to offer. We live in the area and stayed here with other families. The restaurant was very accommodating for our big party. A tad pricey, but you defiantly get what you pay for. We will be coming back and recommend this property to anyone with children!

Stayed: June 2013
1  Thank nborck18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2014

Loved the JW. The restaurants were all outstanding, and service was efficient and professional. The staff was top notch from the lobby bar, to pool side servers, to front desk and valet. Kids favorite place was the lazy river pool. Had a terrific stay and will be back.

  • Stayed: July 2013, traveled with family
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1  Thank CabGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2014

This was our second trip to JW Orlando and enjoyed it just as much as first time. This is not our normal way of traveling and it for moist part, is out of our price range. Everything from hotel itself to drinks poolside to parking and everything in between is pricey. But, you're not paying for a basket of chips and salsa that are better than any other chips you've ever had. You're paying for the atmosphere, landscaped grounds, marble flooring and service that is unmatched. Maid will knock on your door and call you by name before she enters to turn down bedding. Just little things that are noticed though out and make for a memorable trip.

The pool is where we spent most of our time. If your'e looking for the sun than you'll need to continually move yourself around for all of the trees and constant battle with the shade. Chairs are nice but they're packed in tight and little room from people sitting directly across from you. Still felt like we could have a private conversation. There is one area of the pool that had a slight sewer smell and there were these pesky fruit flies that we're hovering around everywhere. At one point every person in our area was standing up swinging towels trying to get them to leave but we all lost the battle and left for the day. Again, prices were high. Over an afternoon I had about 4 margaritas and my wife had 4 Bloody Mary's along with a basket of chips. The bill was $150. Most people that stay here don't need to be concerned with prices but we were not one of those. Again, this is a once a year type stay for us so we were prepared and did not get worked up over pricing.

The grounds are beautiful. Golfing can be seen from pool and a nice trail that allowed me to get in about three different runs that went through different areas. The rooms are wonderful and the bathrooms and showers are very nice. TV was a bit outdated and did not have a clear picture. We rented a movie one night and even that was like $17 to rent.

This area of Orlando is a well oiled machine and built for conventions and family travelers. No shortage of restaurants that are anywhere from 5 to 15 min away from everything.

Room Tip: Might think twice if you ask for a room far from elevator for some of those rooms can be LONG way to...
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  • Stayed: March 2014, traveled as a couple
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Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2014

From check in to check out, I couldn't be happier. The hotel was very nice and the restaurants were all worth going to. All the restaurant staff were friendly and attentive and did great jobs. Will be back for sure. My only issue was the beds. The mattresses were a bit too soft for me.

  • Stayed: March 2014, traveled with family
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1  Thank RWEG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2014

Wonderful from the time you arrive to the parting farewell.
Entire hotel inside and out is spotless!
Staff is welcoming and professional.
Valet staff was extremely nice.
Plenty of activities for everyone.
Go Now!

Room Tip: Pool view was wonderful!
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  • Stayed: March 2014, traveled with family
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1  Thank j9travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jazzy_Vazquez, Administrative Assistant, Rooms Division at JW Marriott Orlando, Grande Lakes, responded to this reviewResponded March 20, 2014

Thank you for taking the time to share your feedback! Our goal is to always ensure our guests are satisfied with their service experience. I am sincerely happy to know we have achieved this goal. We truly value your loyalty and look forward to welcoming you in the near future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Orlando, Grande Lakes

Address: 4040 Central Florida Parkway, Orlando, FL 32837 (Formerly JW Marriott Orlando Grande Lakes)
Phone Number:
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Romantic Hotel in Orlando
#17 Green Hotel in Orlando
#20 Business Hotel in Orlando
#30 Luxury Hotel in Orlando
#32 Family Hotel in Orlando
Price Range: $235 - $763 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Official Description (provided by the hotel):
Enjoy a truly memorable luxury experience at JW Marriott Orlando, Grande Lakes. We welcome you to our resort in Orlando, Florida, which sits in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to Walt Disney World and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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