Stayed here 5 nights for a business conference. Conference facilities were excellent, however I was not overly impressed with the regular hotel staff.
The first morning, I needed a printer to print admission tickets to the Holy Land Experience. I stopped by the concierge desk and was told by the first person, "no problem, that lady can help you," pointing to the Orbitz person. After waiting 15 minutes, that person then told us that they didn't sell tickets to the Holy Land. I said, fine, I just need a computer to print. She then referred me to the FedEx Center where I would have had to pay for both computer and printer. It would have taken perhaps 2 minutes but since there wasn't a commission involved, she apparently wasn't interested.
The next day, we checked out the Lazy River and was disappointed to find no one had bothered to skim it. Way to pricey to have these issues, IMHO.
- Official Description (provided by the hotel):
- Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more less
- Reservation Options:
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- Also Known As:
- Jw Marriott Orlando Grande Lakes Hotel Orlando
- Marriott Orlando Grande Lakes
- Orlando Marriott