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“Very nice hotel, very nice property, very good service throughout!!” 4 of 5 stars
Review of JW Marriott Orlando, Grande Lakes

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JW Marriott Orlando, Grande Lakes
Ranked #53 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
Summit, New Jersey
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Very nice hotel, very nice property, very good service throughout!!”
4 of 5 stars Reviewed February 14, 2013

This is my first time staying at the JW Marriott Orlando, like other JW Marriott hotels that i have stayed in, this is a very nice hotel. The rooms are not overly large but comfortable, quiet, and very nice.

I did not give the hote 5 stars as it is not quite a 5 star hotel (example st. regis Dana Point is a 5 star) but it is very very nice.

The service that i have experienced since checking in has been great. The front desk, starbucks on site, fitness center staff have all been great. They are friendly and well trained.

I have used the lap pool at the spa and it was very nice. I can not speak to the lazy river pool as i have not used it but it looks nice and i have not played golf on the golf course but again it looks very nice.

I traveled to this location on Business so not sure if my kids would like it as it seems to be a convention type hotel. I would not hesitate to stay here in the future. Very comfortable!!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jjgSummit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,712 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (659)
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English first
Grosse Pointe, Michigan
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 9, 2013

The JW is connected to the Ritz, so you have twice the choices and superb service. the lazy river with an inner tube and a cocktail are not to be missed! Could not get into the Primo restaurant without a reservation, but the food and wine selection at Citron were excellant.

Room Tip: lake and poolside, very nice!
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Gail O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed February 7, 2013

The hotel is a beautiful oasis resort, with good restaurants, nice rooms, a lovely walk around the manmade lake and a nice "Lazy River" pool. Very good onsite fitness facility with lots of cardio and weight equipment. The rooms are a nice size and the bathrooms are quite large. The restaurants are a bit pricy for families so I suggest families drive elsewhere for dinner (there are no other restaurants in walking distance - this is an oasis!). I was there for a conference and brought along husband and 5-year-old son. The conference facilities were very comfortable and well run and my family enjoyed the on-site Starbucks. We all enjoyed the wonderful "Lazy River" pool, which is heated and large. There is also a playground for kids. We had a delicious dinner at the Vineyard Grill restaurant at the Ritz, where the staff treated my son like a king and gave him toys to play with and keep. Nice touch.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Kili_Aztec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langhorne, Pennsylvania
Level Contributor
554 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
5 of 5 stars Reviewed February 2, 2013 via mobile

The JW Marriott delivered this week. We had a conference and the staff made the meeting a success. From check in to check out, everything went perfectly.
The lobby bar is spacious and their are two good restaurants for lunch.
The hotel is surrounded by great restaurants that are only ten minutes away.
There is a FedEx office on site too.
The Ritz golf course is only a short walk away from the JWM.
The entire property is very nice. It would be a great place for a vacation too.

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank BAHuston3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 1, 2013

Check-in was fast, friendly, and efficient. Rooms are not that large but adequate with good sized bathrooms. I really enjoyed their beddings and thinking of buying them from shopmarriot.com. Their roll away bed was also very comfortable.
It is a plus that guests are allowed to use some of the amenities at Ritz-Carlton located next to it.
The numerous pools and lazy river in a tropical lush setting was the best of our stay. We (hubby, 3 kids & myself) stayed 2nd week of december before the holiday travels, so, hotel was not crowded. It was like we had a pool to ourselves everyday.
The game room is a tiny room with just a few games.
Hotel staff were very pleasant and helpful at all times and places.
We ate mostly off property as there are many options close by.
The premium outlet mall is also not too far away and has lots of good buys. Too bad we went there on owr way to the airport as we were leaving and did not have much time to shop.
This is a beautiful hotel and we will be staying here again next time we are in Orlando.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vivian327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinehurst
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 31, 2013 via mobile

Initially we visited for Thanksgiving weekend to determine whether we wanted to stay here instead of Disney for our Christmas trip. We were torn between wanting to get away, how far was this hotel from the parks and did we want all Disney all the time.... Which to us translates into way more crowds. We quickly knew we wanted to stay here for our trip. Aside from the fact that this was one third the cost of Disney for the same time period (isn't that enough.) the staff was terrific. We are Marriott rewards members and got a little upgrade on our Christmas trip which was fantastic with 5 people in our room, it was perfect to have that extra space. It is attached to the Ritz, but honestly has everything you need or want. The pool is better here and wee decided that we wouldn't want to stay at the ritz and walk to the nicer pool. The pool is fantastic. Kids won't get bored easily here. Bars, including pool bar are expensive , of course, but you can take your own, which we did. We had drinks we mixed ourselves and put in a camelbak, bought one drink at pool, and refilled. We also took our own drinks down to have out at the fire pit at night. We had a package where we had a hotel credit each night so that helped to offset our charges. We got our Disney tickets here, final cards, no need to sit in line at the park, scan right in. This hotel has so many amenities, bocce, pedi cabs you can ride around the properties, fantastic pool, some kids club activities. We did not miss being at Disney, rather, because it was Christmas break and SO busy, it was a nice reprieve to get away from all the ride people we encountered at the parks. I don't know that I would stay at Disney over this hotel. I love Disney but like the variety and separation. The drive to the park is like 5 minutes and we did not miss the benefits of Disney such as water taxis etc. didn't need them. WE generally stuck to one park a day and didn't want to go to the park with extra hours because it was reportedly the most busy anyway . Disney was such a zoo at Christmas I would not recommend it but I will review that on Disney itself. We have now stayed here three times in the last four months or so and will continue to make this our place to stay in Orlando. Great value. Great property.close to parks . No hassle

Stayed December 2012, traveled with family
Helpful?
4 Thank LaxBosRdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michael30309
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 30, 2013

I stayed for 5 days as part of a work conference and really liked the hotel, staff, and grounds. The room and bathroom was slightly dated but very clean. It's the staff and grounds that made my stay really special. The front desk was really fantastic--well staffed and very friendly/helpful. The grounds were beautiful and so was the lobby of the hotel. The pool area was nice with plenty of seating, although I spent more time on the tennis courts--which played slower than most hard courts but were club quality. There was plenty of attention to detail (water on the tennis courts, turn down service refilled my ice bucket, etc) and that really is what made my stay special.

One thing to note is that the hotel feels like it is in the middle of nowhere (grounds are very quiet and secluded), but I was surprised that there was quite a bit around me within 15 minutes by car.

I know there are more luxurious JW Marriott's out there, but my experience here was really special (especially for Orlando!).

Room Tip: Grab a room with a balcony (on a top floor if available).
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank michael30309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Orlando, Grande Lakes

Property: JW Marriott Orlando, Grande Lakes
Address: 4040 Central Florida Parkway, Orlando, FL 32837-7662 (Formerly JW Marriott Orlando Grande Lakes)
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Green Hotel in Orlando
#13 Spa Hotel in Orlando
#15 Romantic Hotel in Orlando
#19 Luxury Hotel in Orlando
#20 Business Hotel in Orlando
#32 Family Hotel in Orlando
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Orlando, Grande Lakes 4*
Number of rooms: 1000
Official Description (provided by the hotel):
Enjoy a truly memorable luxury hotel experience at the JW Marriott Orlando, Grande Lakes. We welcome you to our resort in a superb location just moments from Orlando's best-loved attractions. Each of our nearly 1,000 hotel rooms and suites feature elegant decor and luxury amenities, including marble bathrooms and 24-hour room service. Onsite dining options, including fine Italian cuisine at Primo and fresh sushi at the Sushi Bar, are sure to please every palate. Pamper yourself at the onsite Ritz-Carlton spa, or tee off from our Greg Norman-designed golf course. Children will enjoy our Lazy River outdoor pool, as well as a host of special programs created just for them. Though you might be excused for not wanting to leave the resort, you should certainly take advantage of our prime location near Orlando's legendary theme parks. We offer shuttle service to SeaWorld, Walt Disney World, and Universal Orlando Resort - making it easy for your family to enjoy the best of the area. ... more   less 
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Also Known As:
Jw Marriott Orlando Grande Lakes Hotel Orlando
Marriott Orlando Grande Lakes
Orlando Marriott

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