I will definitely not return here. Everybody has their hand out for gratuities... while providing substandard service. Business travelers beware - this is definitely not set up for you (i.e. pricey phone calls, no internet available, restaurant opens too late if you have an early start at the convention center). Be firm and walk away if pressured for timeshare pitch.
****WATCH YOUR BILL!!! A $5.00 "voluntary donation" was tacked onto my bill without asking me or advising me it was there. I didn't notice it until after I returned home - and had to wait over 20 minutes to get through to someone who could address this unethical (and perhaps illegal) business practice. It was only after I threatened to have American Express withhold the entire payment that they relented and removed the "voluntary donation" I didn't even notice was there.
****Stay here at your own risk - they are out to get every penny from you they can. If they can't get it from you outright they will try to sneak the charges in on your bill. The barbecue at the restaurant was the only redeeming feature.
- Official Description (provided by the hotel):
- Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home! All villas are non-smoking and range from Studio Villas with kitchenette and large jetted tub that sleep 4 to spacious Four-Bedroom Villas with full kitchen plus two kitchenettes that sleep up to 16, all within minutes of Orlando's world-class theme parks and tourist attractions. With scheduled shuttle service to Disney, Universal, SeaWorld and the Orlando Premium Outlets, 7 pools, full service Serenity Spa, Marketplace, Smokehouse Grill restaurant, Sid's Bistro serving Starbucks, extensive Activities program and lakefront Marina there is sure to be something for everyone. Westgate Lakes Resort & Spa is also pet friendly, allowing one pet under 60 lbs (fees apply). Come enjoy your Orlando vacation in comfort at the Westgate Lakes Resort & Spa! ... more less
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- Also Known As:
- Westgate Lake Resort Spa
- Westgate Resort Orlando
- Westgate Lakes Florida
- Westgate Lakes Hotel Orlando
- Westgate Lake Resort Orlando
- Westgate Hotel Orlando
- Westgate Lakes Orlando