We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“What A Wonderful Stay!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Westgate Lakes Resort & Spa
Ranked #203 of 340 Hotels in Orlando
Reviewed October 2, 2012

We had an amazing time at this resort. There were a few minor issues upon check-in with our room. But they more than made it up to us by moving us to a larger room at no additional cost. Everyone there was so pleasant and eager to make sure we had a great stay! My family and I plan on staying there from now on for every event we go to Orlando for!

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Brittany O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this reviewResponded October 8, 2012

It was a pleasure to know you had a "Wonderful Stay" while vacationing at Westgate Lakes Resort & Spa. We were very happy to read we exceeded your expectations and you found our team members pleasant and eager to assist you upon arrival. Our goal is to provide a great vacation experience at a good value and to know we accomplished this is very gratifying. We are thankful you have selected Westgate Lakes Resort & Spa as your location of choice when visiting Orlando and look forward to many future visits!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (5,655)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,937 - 2,943 of 5,655 reviews

Reviewed October 1, 2012

Westgate Lakes is a beautiful resort. My family had an awesome time. There are several pools and lots of activities on the grounds. We rented the one bedroom villa and it was very spacious, clean and elegant. Everything, (such as pots, silverware, glasses and plates, etc.) that we needed to prepare meals were in the room. My sister rented the studio and the space was amazing. There were several games for the children hosted at pool side. The resort grounds were kept exceptionally groomed and clean. The staff was very nice. My daughter even won a T-shirt at one of the pool side games. What topped it off, upon check in, a box of freshly made chocolate chips cookies were given to guests. I would recommend this property to all and will definitely stay at Westgate Lakes again and again.

Room Tip: The studio rooms were located toward the back of the property. The view was beautiful, sitting in v...
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Marjae M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this reviewResponded October 16, 2012

We were so happy to read you had an “awesome” vacation while staying at Westgate Lakes Resort & Spa. Our villas are all very spacious and range from a one bedroom to a four bedroom with all the comforts of home such as full kitchens. As you found our Activities Team creates many programs for kids of all ages to enjoy when vacationing and if nothing else you can enjoy one of our seven pools. We were happy to read your daughter won a prize at our pool party and enjoyed herself. Thank you for choosing Westgate Lakes Resort & Spa for your Orlando vacation. We appreciate your great recommendations and look forward to your future visits.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2012

The rooms were perfect and clean, the staff was friendly and helpful, and for my second stay here it was just as good as the first! We stayed for 5 days, and all the events on Westgate grounds were well organized and actually very fun! I really have enjoyed both my vacations here.

  • Stayed: September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Insomniaticchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Lakes Resort & Spa, responded to this reviewResponded October 8, 2012

Thank you for your feedback on your visit to Westgate Lakes Resort & Spa. With all the hotels and resorts there are to choose from in Orlando, it is great to know you found our resort perfect. Our team members work hard to provide good friendly service and activities for all our guests. We are glad you enjoyed your five days with us and each time you have found the resort to be exactly what you expected. Thank you again for your comments and we look forward to a future visit so we can exceed your expectations once again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 29, 2012

great place to stay. I will come back. The resort is very close to all atraccions. Great service. neat and clean. perfect family vacation. We have everything we need in our room, nice jacuzzi, lots of towels, close to the pools,, and the Rodeo.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank puchunga05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this reviewResponded November 11, 2012

We were very happy to read you enjoyed your visit to Westgate Lakes Resort & Spa. Our resort is in a great location when planning a vacation to visit any of the Disney parks, or all of the other theme parks in Orlando. Everyone finds our location makes getting to any of the parks very easy. We were very happy to read you felt your accommodations were perfect and our team provided the type of service you would expect. Thank you for your comments and we hope to have you return so we can exceed your expectation once more.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2012

If you want to throw your money away, just deal with Westgate Resorts, They will take your money for a vacation, then when you finally try to make reservations to use it, they will slap addittional fees ontop of it.... I bought a 7 night package for $795.00, want to book that week in Vegas and now they want a addition $400. I would highly suggest you look elsewhere for a more honest and customer friendly resort

  • Stayed: September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
16  Thank Craig W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this reviewResponded November 11, 2012

We apologize for any confusion regarding your vacation package however as in any package there are certain restrictions. If you wished to visit another resort there would be additional fees involved and by no means do we conceal this. As we state there are certain stipulations you must abide by and we certainly do not want to confuse our guests. Thank you for your response.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2012

I loved it. The service was great , the room was very clean and employee when on and beyond. Located close to everything. You don't have even leave the resort to have a good time because it has everything there that you can make your vacation perfect.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Elssie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this reviewResponded September 26, 2012

We were so happy to read you loved your stay at Westgate Lakes Resort & Spa. It was our pleasure to provide you with the great service and clean accommodations. We offer so many amenities and activities for our guests to take advantage of, there are times when our guests’ never have to leave to enjoy themselves. Thank you for selecting our resort for your vacation destination and we look forward to having you visit us in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

This property is quite beautiful, nicely located and the staff is very nice. However, if you rent a one bedroom, which has a kitchenette, make sure you ask for a room with a table and chairs. My one bedroom villa had a beautiful bathroom, with a jacuzzi tub; an incredibly comfy bed; a kitchenette, with all the plates, utensils, pots and pans and appliances. But nowhere to eat. No table and chairs, as shown on the diagram of the one-bedroom villa. I had to sit on the sofa and eat off the rolling coffee table. I asked guest services about the lack of table and chairs, and was informed that would be a fire hazard. I suggested removing the ROLLING coffee table, and putting in a cafe table with 2 chairs, but was told this was impossible. However, they could move me to another building. I assume that means that one- bedroom villas in some buildings actually do have a table and chairs. This room can easily sleep 4 people with the sleeper-sofa, but where the heck are you supposed to eat? Not everyone is going to eat out for every meal. I want to add that the lighting in the living area was so dim, that I could not read at all. If I decide to go there again, at least I know what to ask for.

  • Stayed: September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank 72Sharon1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Direct0r0fOPS, The Westgate Lakes Team at Westgate Lakes Resort & Spa, responded to this reviewResponded October 7, 2012

We appreciate your feed back on your vacation at Westgate Lakes Resort & Spa. It was nice to now you enjoyed your accommodations and especially the bed. We offer a variety of villas from a one bedroom up to a four bedroom villa with some of the largest in the Orlando area. Thank you for bringing to our attention the issue with the table and the lighting we will look into both of your suggestions. Our landscaping department takes great pride in maintaining the grounds and all the vegetation on property so we will be sure to share your comments with them. Thank you for choosing Westgate Lakes Resort & Spa and we look forward to having you return so we can exceed your expectations again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Orlando
1.0 mi away
Doubletree by Hilton Orlando at SeaWorld
10.0 mi away
Westgate Town Center Resort & Spa
4.9 mi away
Caribe Royale Orlando
Caribe Royale Orlando
#86 of 340 in Orlando
3,218 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hyatt Regency Orlando
Hyatt Regency Orlando
#30 of 340 in Orlando
5,759 reviews
0.7 mi away
Rosen Centre Hotel
Rosen Centre Hotel
#144 of 340 in Orlando
2,965 reviews
2.4 mi away
Marriott's Grande Vista
Marriott's Grande Vista
#64 of 340 in Orlando
4,105 reviews
Show Prices
Show Prices
Show Prices

Been to Westgate Lakes Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westgate Lakes Resort & Spa

Address: 9500 Turkey Lake Road, Orlando, FL 32819
Location: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Orlando
#46 Top resorts Hotel in Orlando
#52 Luxury Hotel in Orlando
Price Range: $86 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westgate Lakes Resort & Spa 4*
Number of rooms: 2000
Official Description (provided by the hotel):
The beautiful lakefront Westgate Lakes Resort & Spa lies near world-class theme parks (complimentary shuttle service is available). Onsite amenities include seven outdoor heated pools and hot tubs, lakeside marina, Drafts Sports Bar & Grill and world-class Serenity Spa by Westgate. Enjoy your favorite cocktail at one of three poolside bars. Choose from a variety of accommodations ranging from studios to spacious four-bedroom villas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with TravelUp, Booking.com, Expedia, Hotels.com, Priceline, Otel, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, HotelQuickly, Cheap Tickets, getaroom.com and Evoline ltd so you can book your Westgate Lakes Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Westgate Lake Resort Spa
Westgate Resort Orlando
Westgate Lakes Florida
Westgate Lakes Hotel Orlando
Westgate Lake Resort Orlando
Westgate Hotel Orlando
Westgate Lakes Orlando

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing